Parmi les services offerts, vous trouverez un service de nettoyage à sec / blanchisserie, un service de conciergerie et un service d'assistance pour les visites touristiques ou l'achat de billets
The room on floor 1 was very noisy.due to traffic! It was as if our windows were open it was so loud. Other than that the room was excellent.
Some wait staff were rather âsnootyâ.
Breakfast was grossly over priced @ ÂŁ24!
Parking is very limited, we had to park in a metered area for 1.5 days
Genuinely friendly and professional staff, next level service, great food, beautiful building and room, short and beautiful walk along the tyne to/from city center. Through and through quality. Highly recommended.
We had a lovely couple of nights in the hotel The staff were very friendly and the hotel was very clean and comfortable
Although it is situated about 25 mins walk from the centre we found 2 great pubs nearby.
It was fine, not exemplary. Some staff seemed a little fed up and lacklustre. Service seemed to be an effort for some. Others were really good. The chap who seated us for breakfast and then was serving drinks in the lounge late morning was brilliant, cheerful and attentive. The room was ok if a little tired. The split of sink and bath at one end of the bedroom separated from the WC was odd and the low windows meant having to keep curtains closed as faced either shower or bath. Odd layout. A few minor cleanliness issues in the room but nothing too bad.
Lovely hotel in great location near the quayside. Staff very helpful and bar relaxing to get a drink in. Room was spacious and shower great - however, it was a bit tired and needs a refresh, the bed was a bit firm as well.