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The Reston Hotel Part of AG Collection

3.0 star property

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Photo gallery for The Reston Hotel Part of AG Collection

Reception
Front of property
Standard Twin Room | Iron/ironing board, free WiFi
Exterior
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Emerson Rd, Washington, England, NE37 1LE
  • Place, Birtley Golf Club
    ‪13 min walk‬
  • Place, Pelaw Grange Greyhound Stadium
    ‪2 min drive‬
  • Place, AMF Bowling Washington
    ‪3 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, free WiFi

Standard Double Room

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

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About this property

The Reston Hotel Part of AG Collection

Hotel in Washington with a 24-hour front desk
This hotel features self parking, a 24-hour front desk and a garden. WiFi in public areas is free. Other amenities include a picnic area. Change of towels is available on request
The Reston Hotel Part of AG Collection offers 79 accommodations with a hairdryer. Televisions come with cable channels. This Washington hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
During your stay at The Reston Hotel Part of AG Collection, you'll be close to Washington Old Hall. Features include free WiFi in public areas, plus breakfast (surcharge) and self-parking (surcharge).
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include luggage storage
  • 12 minutes by car from Durham University and 12 minutes from St. James' Park
As a guest of The Reston Hotel Part of AG Collection, you'll find a garden and a picnic area. WiFi is free in public spaces. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Washington hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11 for adults and GBP 6 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 11 for adults and from GBP 6 for children
  • Self-parking fee: GBP 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

The Reston Hotel Part of AG Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 26 out of 50 reviews
Rating 8 - Good. 12 out of 50 reviews
Rating 6 - Okay. 5 out of 50 reviews
Rating 4 - Poor. 4 out of 50 reviews
Rating 2 - Terrible. 3 out of 50 reviews

8.0/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip

Stayed 3 nights in Sep 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities
Just changed from being a Campanile, so needs updating. Was clean and comfortable for a one night stay. Easy to find and convenient from motorway. Now charges £5 for parking unless booking is made directly with AG group. Nearby Toby carvery is good value for breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, wifi excellent, have to pay for parking now £5.00 for 24hours and a sneeky 20p for admin.
Stayed 1 night in Sep 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good, room was clean, staff are really nice and helpful. Beware of parking charges, not mentioned during the booking process but allegedly just been brought in by the new owners. 24 hrs = £5. don't forget to add this to your booking per day. Probably the only negative news since the new ownership.
Stayed 3 nights in Sep 2025

10/10 Excellent

Barry

Stayed 1 night in Sep 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what was needed

Room was clean and tidy, no problems
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, rooms are clean and functional. Lots nearby.
Stayed 2 nights in Sep 2025

10/10 Excellent

Owain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy. Staff were very friendly. The area was convenient for my travels.
Stayed 4 nights in Sep 2025

10/10 Excellent

Dipan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Very good
Stayed 4 nights in Sep 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic good value.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025