I have stayed in this hotel many times.
The staff are great and friendly.
Breakfast is great.
The Rooms are good; it's just the stairs that prevents a 5* (All Round) Rating. They are steep.
Location wise it is perfect for me and even 4 decent Takeaways/Restaurant's within 5 minutes walk.
Staff was very friendly, breakfast was good. There is construction both on the street and at the hotel. This turned our sea view to a view of scaffolding and the plastic wrapped around it. The beds are not comfortable and the toilet did not flush properly. Parking is VERY limited, more so when 1 vehivle takes multiple spots. Certainly renovations are needed. I wish we were alerted to the extent of construction taking place. Thankfully we were only there 1 night..
Nothing royal about the hotel which is being refurbished throughout 2025. It really needs it as everything is old, so thank you for doing it. However, you need to put it on Expedia and other websites! There are scafolding everywhere and the only rooms available are at the back overlooking dirty streets and roofs and pigeons! everwhere! The staff is the best - very helpful!
We were welcomed nicely. Got to our room witch we paid extra for sea view on entering room there was no sea view due to windows being sheeted up with scaffold so could not see out of window and room was freezing as heating didnât work. So they moved us to another room which was bigger and still cold and also windows covered up so could not see the sea through window. Itâs quite bad when you pay extra for a sea view and donât get a sea view.
Upon arrival the hotel was undergoing refurbishment and it showed - the receptionist was a vacuuming the front stairs and then upon going up to my room the rest of the paint work was tired and the carpets worn- my room was at best a room with very dated pine furniture and worn carpet-the ensuite was freezing due to no heating and the shower cubicle rotten at the base and the whole room was a lack lustre mess and the mattress....well more like a bag with springs!!!
Convenient hotel at reasonable price. Room was a bit cool with no heating in bathroom. But tolerable With the best cooked breakfast Iâve ever had in an hotel.
Room was OK a bit small but OK as a single room Bathroom was alright and could get the shower to a decent temp. There is no lift and elderly people may struggle with cases. all the staff were nice. Breakfast Cereals Fruit Juice Tea or Coffee Toast Jam and Butter but the breakfast had been out too long only the Sausages were hot the rest Bacon Hash Brown Mushrooms Tomato was cold on all days. under infa red lights. I was down early and just cooked too much off too soon I know it is a pain to batch cook or to just put into microwave dishes then give them a flash in the microwave.
Stay in Whitley Bay each New Year and tried the Royal for a change. It's ok, comfortable, nice staff, comfortable clean room but a little dated. I would stay here again.
Staff were very good. Helpful and friendly. Breakfast was excellent. Bed comfy but room freezing cold as were the corridors. We were given an extra heater. Shower was mouldy. Rooms need refurbishing. Hope itâs not just the front being done.
Disgusting everything was wrong with it. And itâs a building site out front. needs to close down hopefully the works are to be carried on inside hotel.
I had to check out the following morning it was so bad. I stayed the first night as u spent 8 hours travelling.
Lovely, cosy B&B in an excellent central location on the promenade. Friendly and welcoming staff and a tasty breakfast included. Hotel is under renovation, but room was cosy and comfortable.