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Aparthotel

Quest Newcastle West

4.5 star property

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Photo gallery for Quest Newcastle West

Apartment | 1 bedroom, in-room safe, desk, blackout curtains
Front of property – evening/night
Apartment, 2 Bedrooms | Living area | 43-inch flat-screen TV with digital channels, TV, Netflix
Studio | 1 bedroom, in-room safe, desk, blackout curtains
Beach

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Barbecue grill
  • Parking available
  • Gym
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
787 Hunter Street, Newcastle West, NSW, 2302
  • Newcastle Civic Theater
    ‪17 min walk‬
  • Newcastle Showground
    ‪3 min drive‬
  • Newcastle Beach
    ‪3 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪23 min drive‬

Room options

View all photos for Apartment

Apartment | 1 bedroom, in-room safe, desk, blackout curtains

Apartment

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Executive Apartment

Two Bedroom Executive Apartment | 1 bedroom, in-room safe, desk, blackout curtains

Two Bedroom Executive Apartment

  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 1 bedroom, in-room safe, desk, blackout curtains

Apartment, 2 Bedrooms

  • 55 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Studio

Studio | 1 bedroom, in-room safe, desk, blackout curtains

Studio

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Newcastle by IHG

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 1,007 reviews
The price is CHF 75
includes taxes & fees
7 Sept - 8 Sept
Holiday Inn Express Newcastle by IHG

About this property

Quest Newcastle West

Luxury aparthotel in Newcastle with a fitness centre
This aparthotel features a fitness centre, a business centre and conference space. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a flat-screen TV with digital channels. Netflix, a stovetop and a hairdryer are among the other amenities available to guests. Limited housekeeping is available.
Quest Newcastle West offers 78 accommodations with a safe and coffee/tea makers. 43-inch flat-screen televisions come with digital channels and Netflix.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Newcastle aparthotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quest Newcastle West. During your stay, you'll be within walking distance of Newcastle Civic Theater. Features include free WiFi in public areas, plus a gym and a business centre. Built in 2017, this luxury aparthotel has 78 apartments. Free WiFi and a flat-screen TV are available in each apartment.
  • Each apartment offers a flat-screen TV, Netflix and a microwave
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute drive from Newcastle Showground and a few minutes from Newcastle Civic Theater
WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. A fitness centre, barbecue grills, and a vending machine are also featured at the luxury Quest Newcastle West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Newcastle aparthotel.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (AUD 35 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 5 per night

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Toaster
  • Water dispenser

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: AUD 45 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services
  • TV in common areas

Outdoor areas

  • Barbecue grill

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Conference space
  • Desk
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk
  • Vending machine

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 78 units
  • Banquet hall
  • Built in 2017
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cots (infant beds) are available for AUD 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: AUD 35 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Surcharges apply for use of the sofa bed in the guestrooms.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Newcastle West Apartment
Quest Newcastle West Aparthotel
Quest Newcastle West Newcastle West
Quest Newcastle West Aparthotel Newcastle West

Quest Newcastle West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 203 out of 330 reviews
Rating 8 - Good. 83 out of 330 reviews
Rating 6 - Okay. 29 out of 330 reviews
Rating 4 - Poor. 9 out of 330 reviews
Rating 2 - Terrible. 6 out of 330 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Had a lovely week at the apartment. The building has a lovely charm and the rooms are spacious, modern and has everything you need. Would definitely stay again!
Stayed 5 nights in Apr 2025

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so kind to both me and my autistic daughter. They engaged in all of her conversations and made sure she had the most fantastic stay!
Stayed 1 night in Apr 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The lady at reception was very rude and wasnt nice or easy to deal with . The place was nice and clean but over priced for what it is when parking isnt included and you pay additional for parking .
Stayed 2 nights in Mar 2025

8/10 Good

lisa

Liked: Cleanliness, property conditions & facilities
I appreciated the local tourist information which was made available in the foyer
Stayed 1 night in Feb 2025

8/10 Good

paul

Liked: Cleanliness, amenities, property conditions & facilities
Overall an impressive experience. Convenient location, rooms of high quality and the customer service was exceptional. For 5-star rating would just need some form of in-house eatery and additional parking within security gates. Highly recommended nonetheless.
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thoroughly enjoyed our stay, apartment was very well equipped and the beds very comfortable. The complimentary toiletries were high quality. Kids loved the experience. Enjoyed walking along the harbour in the early morning sun. Parking was good and reception staff friendly. Good value for money.
Stayed 1 night in Jan 2025

10/10 Excellent

Lachlan

Business traveller
Liked: Cleanliness
Stayed 1 night in Jan 2025

6/10 Okay

Kim

Business traveller
Liked: Cleanliness

Ok for a quick stay

Clean, older building than expected. Bed was very firm, pillows were comfortable. No nice view, shower had cracked tiles and a little mould. Good quality toiletries.
Stayed 1 night in Jan 2025

8/10 Good

Maureen

Travelled with group
Liked: Cleanliness, room comfort

Quest hotel Newcastle

Very convenient situated. Close to Market town - Newcastle Interchange- trams and trains. Parking was a bit too expensive overnight. Missed fresh air in room
Stayed 4 nights in Dec 2024

10/10 Excellent

Jana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing old building
Stayed 3 nights in Dec 2024

4/10 Poor

Steven

Disliked: Cleanliness

Bad sewerage smell in the bathroom stunk the room

Terrible smell from the bathroom. Smelt like sewerage. No indication was given of cost of parking on the street prior. Had it been raining entering the property would have been a night with a car and no parking. Reception staff were great but no tissues, no Gideon bible, no note book or pen in the room and no moisturiser. Was lacking in some areas particularly the smell.
Stayed 2 nights in Dec 2024

8/10 Good

Kirsten

Liked: Cleanliness, amenities, property conditions & facilities
Excellent apartment. Very clean and spacious. Fabulous cus service. Great parking & location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Matt

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Bryce

Liked: Cleanliness, amenities, property conditions & facilities
The quest was close to everything I needed, the staff were very respectful and kind, my room was immaculate and had everything I needed
Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our studio was great. Neat & modern. But was on the ground floor so no view and airless. Staff excellent. Parking options. Very quiet, close to light rail station. 8/10
Stayed 3 nights in Nov 2024

10/10 Excellent

Simone

Liked: Cleanliness, property conditions & facilities
Very friendly and helpful and friendly staff. Walking distance to cafes and restaurants
Stayed 2 nights in Nov 2024

10/10 Excellent

Louie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No problems and well set-up. However, the water pressure was lousy and it took ages to get hot water. Shower pressure was very poor.
Stayed 6 nights in Oct 2024

10/10 Excellent

Shellie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our 1 bedroom room was very well equipped and large than expected plus super quiet & dark. Great
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, room comfort
Staff, hotel and location were all great!!
Stayed 1 night in Oct 2024

10/10 Excellent

Sacha

Liked: Cleanliness, room comfort

Great stay - shame it was only one night

We got put in Room 401, a two bedroom apartment in the tower (so the lift doesn’t go all the way) which was amazing. Huge and very well appointed, and super clean. The bed was the most comfortable I’ve ever slept in. The hotel is not in the best part of town but it’s right opposite the light rail interchange so really easy to get about.
Stayed 1 night in Oct 2024

8/10 Good

Kylie

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in Oct 2024

10/10 Excellent

Connie, Warranwood

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Manjula

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024