Jeremy was very easy to communicate with and quick to respond to any issues we had. I would caution future renters that the house does not have air conditioning. This is not directly stated in the description of the house, but rather not listed as an amenity. The fault is completely mine for not noticing, not the host's, but I just thought I might save someone else a surprise. For July, the weather was not miserable, with highs in the low 80's. It was the humidity that got us. Our bag of candy from Mast General Store turned into a gooey mess due to the high humidity, both from the temperature and daily storms. We went to Lowe's and bought some fans, which did help matters. I would recommend this rental overall. Linville Land Harbor is an incredible place to stay with all the included facilities, and the location can't be beat for accessing Grandfather Mountain, Banner Elk, the Blue Ridge Parkway, and Blowing Rock. We had anywhere from 4 to 9 people staying at the home throughout the week, and there was room for all.