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Best Western Plus Newport News Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Newport News Inn & Suites

Exterior
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
Property amenity
Lobby

Popular amenities

  • Hot tub
  • Pet-friendly
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
500 Operations Dr, Newport News, VA, 23602
  • Patrick Henry Mall
    ‪8 min walk‬
  • Christopher Newport University
    ‪7 min drive‬
  • Fort Eustis
    ‪12 min drive‬
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(9 reviews)
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

  • 19 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

7.2 out of 10
Good
(7 reviews)
  • 19 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

7.0 out of 10
Good
(6 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(48 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Best Western Plus Newport News Inn & Suites

Hotel in Newport News with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has Access to hot tub and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Best Western Plus Newport News Inn & Suites offers 65 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
The free breakfast at Best Western Plus Newport News Inn & Suites gets good marks from our customers. During your stay, you're just a quick walk from Patrick Henry Mall. Free WiFi in public areas, free self-parking and a gym are available.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include a business centre, meeting rooms and a gift shop
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Christopher Newport University and 11 minutes from Fort Eustis
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Plus Newport News Inn & Suites offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Best Western Plus Newport News Inn & Suites. Self parking is free.

This Newport News hotel is smoke free.

Guests are served a free continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in August.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Newport News
Best Western Plus Newport News
Best Western Plus Newport News Inn
Newport News Best Western
Newport News Inn
Best Western Plus Newport News Hotel Newport News
Best Western Plus Newport News Inn And Suites
Best Western Plus Newport News Hotel
Best Western Plus Newport News Inn Suites
Plus Newport News & Suites
Best Western Plus Newport News Inn & Suites Hotel
Best Western Plus Newport News Inn & Suites Newport News
Best Western Plus Newport News Inn & Suites Hotel Newport News

Best Western Plus Newport News Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 408 out of 1011 reviews
Rating 8 - Good. 299 out of 1011 reviews
Rating 6 - Okay. 148 out of 1011 reviews
Rating 4 - Poor. 87 out of 1011 reviews
Rating 2 - Terrible. 69 out of 1011 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anitra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All hotels have an odor. It's in the carpet. Please get hard floors. So much cleaner, smell and allergen free, .
Stayed 4 nights in Apr 2025

6/10 Okay

Damon

Business traveller
Liked: Staff & service
The stay was okay had to move three rooms before we were satisfied. Hotel just needs to clean and spray big spray for ants were viscous.
Stayed 3 nights in Apr 2025

6/10 Okay

April

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Denae

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel
Stayed 1 night in Apr 2025

2/10 Terrible

Vivek

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Moment i enter, realized that have made mistake by booking this property for myself and my friend's family. Rooms were so smelly. A/C in one of the room was not working and makeshift cooler was kept in room without telling us! . Room had a hole in wall and carpet was ripped off!! Thanks to Indian guy who was working in night shift and was very prompt to help us out. He did try to reach out to Hotel manager but no luck. Luckily in morning we checkout and then shifted to another room. Quite a relief!! Breakfast is pretty ok and coffee machine was "out of order". Early morning fire alarm broke out , may be because someone smoke in room! TV was not turning on from remote. Night 1 am even i had to reach out to Expedia customer care to raise complain and get an alternate options. That was also not much. When we arrived in night there were bunch of people sitting outside like junkie and drinking beer. This was my first and last booking with Worst Western hotel chain. Will not recommend to anyone.
Stayed 2 nights in Apr 2025

6/10 Okay

Marc Williams

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the service was great, especially the daytime front desk lady, but 2 false fire alarms (1 at 6am) after driving for 8 hours 2 hours prior, and noisy girls running up and down the halls all hours of the night, screaming and talking and banging on the hallway walls, it kind of ruined it for me. Service was not the issue here, rooms are slightly dated but you def get what you pay for, disappointing that I didn’t get to rest much at all…
Stayed 3 nights in Apr 2025

10/10 Excellent

Kazim

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Clayton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jeyaguru

Stayed 1 night in Apr 2025

10/10 Excellent

Miracle

Stayed 1 night in Apr 2025

8/10 Good

Linda

Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could have stayed is all I can say.
Stayed 5 nights in Apr 2025

2/10 Terrible

Joe

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for very spacious and comfortable suite. Friendly staff and quiet. Seems a bit hidden away. Was initially concerned by the “park at your own risk” sign but no issues and never felt any trouble.
Stayed 1 night in Apr 2025

10/10 Excellent

Lovetta

Stayed 2 nights in Apr 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Stephanie, Largo

Quiet, comfortable, uneasy with the area.
Stayed 4 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, actually above and beyond in several instances.
Stayed 2 nights in Apr 2025

8/10 Good

Tyrone

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Chivarlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel that could use some cosmetic upgrades, interior and exterior.
Stayed 1 night in Mar 2025

6/10 Okay

Mary

Disliked: Staff & service, property conditions & facilities
My main complaint is that they only supplied the room with one towel which I did not realize till my kid had already used it and I was getting out of a shower. They also only supplied the room with the toilet paper on the roll. That ran out at an inconvenient time as well. The staff should adequately supply their rooms.
Stayed 2 nights in Mar 2025

10/10 Excellent

Olia

Stayed 1 night in Mar 2025

10/10 Excellent

Calvin

Stayed 1 night in Nov 2024

8/10 Good

Dayton

Stayed 1 night in Mar 2025