Comfort Inn Newport News - Hampton I-64

2.5 star property
VIP Access

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Photo gallery for Comfort Inn Newport News - Hampton I-64

Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily full breakfast
Fitness facility
Seasonal outdoor pool, pool umbrellas, pool loungers
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
12330 Jefferson Ave, Newport News, VA, 23602
  • Place, Patrick Henry Mall
    ‪1 min walk‬
  • Place, Riverside Medical Center
    ‪7 min drive‬
  • Place, Christopher Newport University
    ‪8 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Classic Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(73 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(41 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Comfort Inn Newport News - Hampton I-64

Colonial hotel with free breakfast and fitness centre
A fitness centre, coffee/tea in a common area and a seasonal outdoor pool are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Comfort Inn Newport News - Hampton I-64 offers 124 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

This Newport News hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Comfort Inn Newport News - Hampton I-64. During your stay, you're just a quick walk from Patrick Henry Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, a meeting room and a gift shop
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Patrick Henry Mall and a 5-minute drive from Sentara Port Warwick
  • Dogs welcome for a fee
Comfort Inn Newport News - Hampton I-64 offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Comfort Inn Newport News - Hampton I-64. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Newport News hotel.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Colonial architecture
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 31 May and close on 18 September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Newport News
Comfort Inn Newport News

Comfort Inn Newport News - Hampton I-64 Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 527 out of 1002 reviews
Rating 8 - Good. 246 out of 1002 reviews
Rating 6 - Okay. 122 out of 1002 reviews
Rating 4 - Poor. 65 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Stayed 1 night in Oct 2025

8/10 Good

Angela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were Nice and Clean, the Staff was very Nice and Friendly , we can walk to the Mall, and different restaurants in the area , very great place to Stay
Stayed 2 nights in Oct 2025

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Room needed to be better cleaned Friendly staff
Stayed 10 nights in Jul 2025

6/10 Okay

Kevin

Stayed 4 nights in Sep 2025

8/10 Good

Anne

Stayed 2 nights in Sep 2025

8/10 Good

Chia Pao, Brooklyn

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
It’s very convenient location and friendly staff there!
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious. The bed was very comfortable along with the bedding. It has a good sized refrigerator. The breakfast was outstanding and the dining area was spacious and comfortable. There plenty of shopping nearby ( including Patrick Henry Mall). Gaming for kids “ Tilt” is inside the mall.
Stayed 1 night in Sep 2025

8/10 Good

Jacqueline

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was terrific. The breakfast lady was awesome and the breakfast was better than most hotels. As for the room it was clean but had a funky odor in the room. Maybe needs carpet shampooed. If we had been staying for more than one night I probably would have requested a different room. Overall we would stay again, but not in room 212.
Stayed 1 night in Sep 2025

6/10 Okay

Brett

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room, obvious recent renovation work, kind staff, great location, breakfast was weak - waited 20 mins for eggs and one waffle maker broken. Coffee maker wasn’t working properly
Stayed 2 nights in Sep 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of stores in the area
Stayed 2 nights in Sep 2025

6/10 Okay

Mindy

Liked: Cleanliness, staff & service, room comfort

No Pool Brings Lower Score

We booked this place for a run of shows at the Hampton Coliseum. The room was comfortable and quiet. My biggest complaint was that the pool was closed with no indication of that when we booked. It was above 80 the whole time and it would have been nice to be able to relax in the pool.
Stayed 4 nights in Sep 2025

10/10 Excellent

Stavros

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was closed which was a bummer but it was after Labor Day so we understood. The staff was so sweet and accommodating the beds were clean and comfy! Great water pressure and the rooms had to be sound proofed because I was able to listen to work late while working on my music projects and no one could hear. I asked the neighbors! Next to a mall if you want to buy new sneaks and the price was unbeatable. Would return without a question. Clarissa greeted us with such warmth and made us feel welcome. Plus bacon at the breakfast bar!
Stayed 4 nights in Sep 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone took care of us!
Stayed 3 nights in Sep 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Garland Ferguson Robeson,, LIBERTY TWP

Liked: Cleanliness, property conditions & facilities
Very good value for money, great location. Only complaints no lights bright enough for reading in room and breakfast pretty minimal.
Stayed 5 nights in Sep 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Daron

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice that the place is dog friendly. Our room was very clean and I would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Fabricio

Stayed 1 night in Sep 2025

10/10 Excellent

Regina

Stayed 2 nights in Sep 2025

4/10 Poor

Molly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
You could tell they painted over the mold in the shower. Mold was on the shower floor and the front desk/ lobby area was so loud all night. The walls are paper thin and you could hear everything if you were on the first hallway
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

P

Stayed 2 nights in Sep 2025