This hotel features laundry facilities, ATM/banking services and free self-parking. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
James River Inn & Suites offers 65 air-conditioned accommodations, with coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 42-inch LCD televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
During your stay at James River Inn & Suites, you'll be within walking distance of Virginia War Museum. You'll find features such as free WiFi in public areas and free self-parking, plus laundry facilities.
Free Wi-Fi (speed: 25+ Mbps)
Free self-parking
Amenities include laundry facilities, an ATM and a vending machine
7 minutes by car from Hampton Roads Convention Center and 8 minutes from Hampton Coliseum
As a guest of James River Inn & Suites, you'll find a vending machine, laundry facilities, and an ATM. Public spaces have free WiFi. Self parking is free.
Smoking is allowed in designated areas at this Newport News hotel.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Family friendly
In-room microwave
In-room refrigerator
Laundry facilities
Conveniences
ATM
Laundry facilities
Limited-hour front desk
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shower
Towels provided
Entertainment
42-inch LCD TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Desk
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 6:00 AM - midnight. Front desk staff will greet guests on arrival at the property.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
James River Inn & Suites Hotel
James River Inn & Suites Newport News
James River Inn & Suites Hotel Newport News
James River Inn & Suites Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 41 out of 157 reviews
10 - Excellent
41
Rating 8 - Good. 17 out of 157 reviews
8 - Good
17
Rating 6 - Okay. 29 out of 157 reviews
6 - Okay
29
Rating 4 - Poor. 21 out of 157 reviews
4 - Poor
21
Rating 2 - Terrible. 49 out of 157 reviews
2 - Terrible
49
5.6/10
Cleanliness
6.2/10
Staff & service
4.8/10
Amenities
5.0/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Davonc
10 Aug 2025
Liked: Amenities
Great place to stay
Davonc
Stayed 1 night in Aug 2025
Verified
2/10 Terrible
Angela
23 Mar 2026
Disliked: Staff & service, amenities
Staff needs help to be on point. No ice machine, really?
Angela
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Jermar
7 Dec 2025
Liked: Cleanliness, staff & service
Amazing space
Jermar
Stayed 1 night in Dec 2025
Verified
6/10 Okay
Angela
28 Mar 2026
No kitchen
Angela
Stayed 1 night in Mar 2026
Verified
6/10 Okay
Angela
28 Mar 2026
Ac good. Dirty floor. No ice machine. No coffee maker
Angela
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Jermar
7 Dec 2025
Liked: Cleanliness, staff & service
Efficient rooms
Jermar
Stayed 1 night in Dec 2025
Verified
4/10 Poor
Angela
15 Mar 2026
Liked: Cleanliness
Disliked: Staff & service, amenities
No blankets. Smelly bed decorative covers that they try to pawn off as blankets.
You will be accosted by men that try to ask you if you need help. Do the math.
Have
Angela
Stayed 1 night in Mar 2026
Verified
6/10 Okay
Anna
10 Nov 2025
Liked: Cleanliness, amenities
Courteous staff and nice bed. Plumbing was lacking and leaky.
Staff didnt give me any attitude about Service dog
It was quiet even when located on major Ave nobody was noisy in the room friendly staff toward my service dog they did not give me any problems .. what I had with other hotels in the same city
No blanket. No chair. No tissues. No shampoo or conditioner. No hand towels or out of the shower walking towel mat. Coulh have slipped and falled.
People hanging out in front demanding, " Do you need help. Dou you need help"
Then last night 2 people knocked on my door. I called the front desk then they stopped.
But heed, when I first came here the front desk wouldn't even answer the phone.
Anyway the garden is nice.
Back in the day, this was fine place.
Angela
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Darjonae
12 Jul 2025
Nice
Darjonae
Stayed 2 nights in Jul 2025
Verified
4/10 Poor
Cody
2 Jan 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms are definitely dated... Was cleanand bed was comfy enough... There is a lot of empty space, no chairs or table, not even a luggage rack....pics show that the bathroom counter should ha e space, be prepared it does NOT... shower is only 2/3 feet wide and deep, expect to hit ur elbows on every move... But hey the waters hot... Was good for a quick stay but get the suite if you stay for longer