Hai Au Hotel offers 29 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and complimentary bottles of water. Beds feature premium bedding. 28-inch flat-screen televisions come with cable channels.
Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and toothbrushes and toothpaste. This Nha Trang hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.