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Capri Inn

2.0 star property

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Photo gallery for Capri Inn

Exterior
Hallway
Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, individually decorated
Exterior
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • Business services

Explore the area

View in a map
391 Ontario St., St. Catharines, ON, L2R5L3
  • Place, Westport Golf Practice and Training Facility
    ‪2 min drive‬
  • Place, Royal Canadian Henley Rowing Course
    ‪5 min drive‬
  • Place, Outlet Collection at Niagara
    ‪5 min drive‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(57 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(99 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Capri Inn

Edwardian hotel in St. Catharines with free parking
A business centre, a 24-hour front desk and a computer station are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers and a picnic area.
Capri Inn offers 30 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and free newspapers. Rooms open to balconies. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us they can't get enough of Capri Inn's great location. During your stay, you'll be close to Brock University. Free WiFi in public areas, free self-parking and a business centre are available.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 15 minutes by car from Clifton Hill and 8 minutes from Outlet Collection at Niagara
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. The business-friendly Capri Inn also features a vending machine, a picnic area, and complimentary newspapers in the lobby. Self parking is free.

This Edwardian St. Catharines hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1965
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 22

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Rooms with views are subject to availability at check-in and cannot be guaranteed in advance

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Capri Inn
Capri Inn St. Catharines
Capri St. Catharines
Capri Hotel St. Catharines
Capri Inn St. Catharines, Ontario
Capri Inn St. Catharines
Capri Inn Hotel
Capri Inn St. Catharines
Capri Inn Hotel St. Catharines

Capri Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 760 out of 1008 reviews
Rating 8 - Good. 205 out of 1008 reviews
Rating 6 - Okay. 32 out of 1008 reviews
Rating 4 - Poor. 8 out of 1008 reviews
Rating 2 - Terrible. 3 out of 1008 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Staff & service, amenities, property conditions & facilities
Lovely wee Inn!
Stayed 2 nights in Aug 2025

8/10 Good

MARGARET

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained nice plants. Great local information.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Stayed 2 nights in Aug 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a really good experience at Capri Inn. The manager was very gracious and friendly and accommodated our request for a change in our check in time. The property and rooms are dated but clean. Good location for access to the QEW and downtown.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Hidden Gem — We Felt Truly Cared For

We stayed at the Capri Inn for quite a while, and it was honestly one of the best hotel experiences we’ve had — even being right next to the highway didn’t detract from the comfort or vibe. What makes this place stand out is the amazing Vietnamese family who owns and runs it. They are truly warm, generous, and deeply caring people, and you can feel it in everything they do. This isn’t corporate hospitality — it’s real, human kindness. The housekeeping staff were also fantastic — friendly, respectful, and always doing a great job. The energy here is genuinely positive, and it felt like a safe, welcoming space throughout our entire stay. Of course, the building could use a few small updates here and there, but honestly, that’s a minor point when the people running it are this lovely. It was clean, well-maintained, and perfectly located for everything we needed. We would absolutely stay again — and probably always will. We wish they’d open more locations! Thank you, thank you, thank you to this wonderful team for making our stay so peaceful and comfortable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Beverly

Stayed 1 night in Aug 2025

10/10 Excellent

Henrietta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionally clean

Capri Inn was exceptionally clean. I’ve stayed in many hotels but none was as clean as this one. Kudos to the staff! Everyone at the front desk was also nice and friendly. The only issue I had (and it’s not that big of a deal) was that the pillows were a bit on the small side. I would prefer bigger pillows but I made do.
Stayed 1 night in Aug 2025

10/10 Excellent

Judith

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value from family owned motel

Friendly greeting and very comfortable rooms with renovated bathrooms
Stayed 1 night in Aug 2025

10/10 Excellent

sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has made a remarkable effort to make itself lovely with landscaping. Our room surprised us with a view of the river out the back. That same care extends to the comfort of the room. What could have been a very basic small motel is actually quite nice. They go the extra mile.
Stayed 1 night in Aug 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service
I don't do surveys. PleaSE MAKE A note. Hugh
Stayed 2 nights in Aug 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Park

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable.
Stayed 1 night in Aug 2025

8/10 Good

Susyn

Stayed 4 nights in Aug 2025

8/10 Good

Seng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Celestin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room Sound proof Accessibility to the rooms Room are well cleaned
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding grounds and patio nicely landscaped and maintained.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleasantly surprised. I usually stay in more well-known hotel brands but this was the only affordable room I could find due to a big event happening in St. Catharine's during my stay. The Capri Inn was such a nice place. Very pleasant staff, super clean and comfortable room and central location. I wouldn't hesitate to come back and stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owners are the kindest, most helpful and accommodating people we have met in all the hotels in which we have stayed. They went out of their way to make our emergency trip as stress free as possible. We have always enjoyed our stay.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in. I appreciated the very clean room and o smoking policy
Stayed 3 nights in Jul 2025

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Room and property were very nice and well maintained.
Stayed 1 night in Aug 2025

8/10 Good

susan, saskatoon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 3 nights in Aug 2025

2/10 Terrible

Brian

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

VERY ANGRY

MY RESERVATION WAS NOT RECEIVED AND HENCE I DID NOT STAY HERE...I HAD TO FIND ANOTHER PLACE TO STAY
Stayed 1 night in Aug 2025

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, loved the juice and snacks. Staff very helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times and it is always clean and comfortable.
Stayed 4 nights in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, safe, with amazing staff
Stayed 2 nights in Jul 2025