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Comfort Inn The Pointe

3.0 star property

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Photo gallery for Comfort Inn The Pointe

Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Lobby
Lobby
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
1 Prospect Pointe, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪3 min walk‬
  • Rainbow Bridge
    ‪5 min walk‬
  • Cave of the Winds
    ‪15 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(27 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(153 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(54 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn The Pointe

Hotel with free breakfast, steps from Niagara Falls State Park
This smoke-free hotel features a fitness centre, coffee/tea in a common area and conference space. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, self parking, a 24-hour front desk and gift shops/newsstands are on-site.
Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Comfort Inn The Pointe. During your stay, you're just a quick walk from Niagara Falls State Park. Free WiFi in public areas, a gym and a meeting room are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Niagara Falls State Park and 6 minutes on foot from Rainbow Bridge
Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 1056 square feet (98 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Comfort Inn The Pointe. For a fee, parking is available.

This Niagara Falls hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 20 per night)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,056 square feet of conference space
  • Meeting room

Outdoors

  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 75.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 20.00 per night
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Comfort Inn The Pointe Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 659 out of 1411 reviews
Rating 8 - Good. 379 out of 1411 reviews
Rating 6 - Okay. 213 out of 1411 reviews
Rating 4 - Poor. 80 out of 1411 reviews
Rating 2 - Terrible. 80 out of 1411 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nubia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property is across the street from the water fall park! so convenient! We had a nice view of the river that leads to the American Falls from our window
Stayed 1 night in May 2025

10/10 Excellent

Alba, Utica

Liked: Cleanliness, staff & service, property conditions & facilities
Good...
Stayed 1 night in May 2025

6/10 Okay

Jose

Travelled with group
Disliked: Cleanliness
Buen desayuno, la limpieza del hotel no es muy buena, no limpian la habitación a diario a menos que se solicite. Muy buena ubicación justo a la entrada del parque Niagara
Stayed 4 nights in May 2025

10/10 Excellent

Kalyani

Liked: Cleanliness, amenities
Had a good stay at Nayagara falls us side!
Stayed 1 night in May 2025

10/10 Excellent

Ramya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and pleasant stay with good breakfast
Stayed 1 night in Apr 2025

6/10 Okay

Erik

Stayed 3 nights in May 2025

10/10 Excellent

Erika

Travelled with family
Me encanto el hotel , limpio, comfortable,la atencion es buena , muy cerca al sendero de las cataratas niagara, volveria de nuevo .
Stayed 1 night in Apr 2025

4/10 Poor

Atul

Property costing taken by Expedia is far more than other customer.At 228 USD it is too much costly as per amenities.Probably We would have got 4star in this rate.Our check in was done at 2pm . Proximity to Niagara falls is prime advantage.
Stayed 1 night in May 2025

8/10 Good

Shashank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Niagara Falls State Park. Property was ok on cleanliness.
Stayed 2 nights in May 2025

6/10 Okay

Maria

Travelled with family
Stayed 2 nights in May 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness
NA
Stayed 3 nights in Apr 2025

6/10 Okay

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
The girl working at the desk was not very friendly. When we got off of the elevator on the 3rd floor, the wall was a mess. The lobby smelled like weed. Just not impressed.
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service
Perfect location on the American Falls side.
Stayed 3 nights in May 2025

8/10 Good

Billy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location great. Breakfast great.. One desk clerk very unfriendly and unhelpful.
Stayed 4 nights in Apr 2025

6/10 Okay

Lori

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
While this property is good for its location to the falls park, it is has no amenities and toilets dont flush properly. Front desk guy was just rude about check in being qt 4. He had a loby full of people that he could have spread out checking in by asking housekeeping ( who took their break getting stoned in a car near the front door) which rooms were ready and at least checked those in. Also, dont bother paying extra for upper rooms, they are still in the trees with a view of food trucks. It was off season so nothing was open nearby but the food trucks. The area looks deserted until you step into the casino down the street. They had restaurants open and lots of people, and the rooms were cheaper.
Stayed 1 night in Apr 2025

8/10 Good

Hugo Fernando

Travelled with family
Liked: Amenities
The people that work in costumer service have to be more polite with the costumer.
Stayed 1 night in Apr 2025

10/10 Excellent

Janitza

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good and
Stayed 3 nights in Apr 2025

10/10 Excellent

Carlos, Springfield

Stayed 3 nights in Apr 2025

8/10 Good

MUKUNDAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the falls, could hear them at night.
Stayed 2 nights in Apr 2025

8/10 Good

Piriya

Travelled with partner
Liked: Cleanliness, amenities
Comfortable stay, Great location, can walk to Niagara fall.
Stayed 2 nights in Apr 2025

10/10 Excellent

S M Monjurul, Dhaka

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to falls
Stayed 2 nights in Apr 2025

10/10 Excellent

Raman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great Location
Stayed 1 night in Apr 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness
I think the property could use some updating, room doesn’t even have a safe should have a safe.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marisol

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Beautiful
Stayed 1 night in Apr 2025