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Harbour House

4.0 star property

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Photo gallery for Harbour House

Restaurant
Front of property – evening/night
Superior Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Interior detail
Garden

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
85 Melville St, Niagara-on-the-Lake, ON, L0S 1J0
  • Place, Niagara River Gorge
    ‪1 min walk‬
  • Place, Shaw Festival Theatre
    ‪8 min walk‬
  • Place, Niagara-on-the-Lake Golf Club
    ‪11 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪49 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(206 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room

9.4 out of 10
Exceptional
(47 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Harbour House

Hotel with free breakfast, 7-minute walk to Shaw Festival Theatre
This smoke-free hotel features a business centre, a meeting room and concierge services. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and a fireplace at reception. Housekeeping is available on request.
Harbour House offers 31 air-conditioned accommodations with fireplaces and iPod docking stations. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Digital televisions are provided. Bathrooms include designer toiletries and hairdryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Harbour House gets high marks from our customers. During your stay, you're just a quick walk from Niagara River Gorge. Enjoy features like free WiFi in public areas and free self-parking, plus a business centre.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes bicycles to rent
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 5-minute walk from Simcoe Park and 7 minutes on foot from Shaw Festival Theatre
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Harbour House also features concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This 4-star Niagara-on-the-Lake hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Fireplace
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Harbour House Hotel
Harbour House Hotel Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Hotel Niagara-on-the-Lake

Reviews

Harbour House Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 770 out of 1006 reviews
Rating 8 - Good. 169 out of 1006 reviews
Rating 6 - Okay. 46 out of 1006 reviews
Rating 4 - Poor. 15 out of 1006 reviews
Rating 2 - Terrible. 6 out of 1006 reviews

Reviews

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, great location 💜
Stayed 2 nights in Aug 2025

6/10 Okay

marlene, Pittsburgh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine. Information about the shuttle was confusing, not always available. The biggest issue was a noisy dog left in the room barking while the owners went out to play golf. I would not recommend staying at this property for that reason. I wanted to take a nap but it was impossible with the dog barking for hours. Not only was this rude for many in the hotel including the lounge but it was terrible for the dog. While I spoke to the receptionist and she documented the problem I never heard from the management. Since it is pet friendly the staff could not enter the room to remove the dog. The owners were called and a message left on their phone. I sent the management an email also and they completely ignored it. An establishment is only as good as the management and I have to say I would not give them even 1 star. This is not an inexpensive establishment so spending your money elsewhere is recommended.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dan

Travelled with family
Liked: Amenities
Great stay at Harbour House. Room was spacious and comfortable. Breakfast was unexpectedly great.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close surrounding area needs refreshed. Close neighborhood (walking distance) beautiful. Second time I stayed here in 2 years and the 1st time room was just perfect. This time room was very large, but across from maids closet and very noisy. Went across the street to Queens Landing to eat was very nice. But that was only place to eat in walking distance. Refund of damage deposit was .55 cents short??
Stayed 3 nights in Aug 2025

10/10 Excellent

Sherry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great getaway

Wonderful hotel! Great location! Walking distance to so many things. Rooms are spacious and include fireplace plus deep whirlpool tub with separate shower. We have stayed here 4 other times and will no doubt be back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fell in love with Harbor House and can’t wait to return!
Stayed 2 nights in Aug 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Paul, Toronto

Travelled with partner
Liked: Staff & service
Lovely staff. Room looks like it is from 1990. Outrageously high room rates. We overlooked the parking lot.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Amenities
We loved our stay! Excellent location, beautiful spacious room and nice breakfast. The only critique I would have is to replace the pillows. The bed was comfortable but the pillows were terrible.
Stayed 2 nights in Aug 2025

8/10 Good

Candice

Liked: Cleanliness
Disliked: Staff & service
The hotel needs updating - I stayed there years ago and it was in much better shape. Bathrooms are old, sone furniture broken and just looks a bit run down now. Breakfast was delicious and the breakfast staff very kind. Front desk staff are not very friendly and my check in issues really put a damper on our impression of the hotel service staff. We won’t stay there again.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

10/10 Excellent

mark

Stayed 1 night in Aug 2025

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Excellent stay. However, I wish the AC was cooler.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen, Toronot

Excellent venue and super friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and nice touches with welcome wine tasting and European continental breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely view of harbor. Staff tried very hard to meet every request.
Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in Jul 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff!
Stayed 2 nights in Aug 2025

10/10 Excellent

Julia M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax & Unwind in NOTL

This was an amazing stay! It was a short one, but we had a great time. Check in was smooth, staff are incredibly kind and very knowledgeable about the area. It’s mins away from everything, really great stay & I would highly recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Atefeh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in NOTL at a great price
Stayed 1 night in Aug 2025

10/10 Excellent

Mark, Kitchener

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and fantastic breakfast.
Stayed 3 nights in Aug 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at Harbour House. The staff were friendly and helpful. They had dairy-free milk options, almond and oat milk, which was so nice for my morning coffee. The only thing is they didn’t have any real gluten free options, except eating fruit and some lunch meat ham.
Stayed 2 nights in Jul 2025