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Holiday Inn Express Grand Island - Niagara Falls by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Grand Island - Niagara Falls by IHG

Premium bedding, in-room safe, desk, blackout curtains
Rooftop terrace
Restaurant
Lobby
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2761 Long Road, Grand Island, NY, 14072
  • Place, Buckhorn Island State Park
    ‪3 min walk‬
  • Place, Niagara Falls State Park
    ‪6 min drive‬
  • Place, Seneca Niagara Resort & Casino
    ‪7 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications) | Bathroom | Free toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds, Accessible (Communications)

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(50 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Room amenity

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(29 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony (Balcony)

Room amenity

Standard Room, 1 King Bed, Balcony (Balcony)

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(82 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications) | Bathroom | Free toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(61 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Grand Island - Niagara Falls by IHG

Hotel in Grand Island with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and laundry facilities.
Holiday Inn Express Grand Island - Niagara Falls by IHG offers 105 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 24-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Grand Island - Niagara Falls by IHG gets good marks from our customers. During your stay, you'll be within walking distance of Niagara River. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 13 minutes by car from Clifton Hill and 15 minutes from Fallsview Casino
Holiday Inn Express Grand Island - Niagara Falls by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Grand Island - Niagara Falls by IHG. Self parking is free.

Smoking is allowed in designated areas at this Grand Island hotel.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Grand Island Hotel
Holiday Inn Express Grand Island
Inn Express Grand Island
Holiday Inn Express Grand Island Niagara Falls Hotel
Holiday Inn Express Grand Island Niagara Falls
Inn Express Niagara Falls
Express Niagara Falls By Ihg
Holiday Inn Express Grand Island Niagara Falls
Holiday Inn Express Grand Island Niagara Falls by IHG
Holiday Inn Express Grand Island Niagara Falls an IHG Hotel
Holiday Inn Express Grand Island - Niagara Falls by IHG Hotel

Holiday Inn Express Grand Island - Niagara Falls by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1047 out of 1648 reviews
Rating 8 - Good. 366 out of 1648 reviews
Rating 6 - Okay. 121 out of 1648 reviews
Rating 4 - Poor. 52 out of 1648 reviews
Rating 2 - Terrible. 62 out of 1648 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Philip

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It was ok
Stayed 1 night in Oct 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is old needs updates badly stained carpets that are fraying also
Stayed 3 nights in Oct 2025

10/10 Excellent

Aggie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was a breeze. The desk and cleaning staff were friendly and helpful. The beds, showers, and bathrooms were spacious and very clean. The room and the halls smelled fresh. The area is away from everything but it was quiet and peaceful. I would stay here again.
Stayed 1 night in Oct 2025

6/10 Okay

Magdalen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
More than half of the outlets in my room did not work. Made it hard to get things charged while having to have a breathing machine plugged in at night that actually fell out of one of the loose wall outlets (of the few that actually worked) during the middle of the night and shut the machine off. When telling the girl at the desk she just replied oh we know.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a few times now. Very clean. Staff are all professional, polite and friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Milton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here! Our room was spacious and clean. Another highlight of our stay was Jamal the receptionist who was really warm and very helpful, and Lu who was very welcoming to every guest as they got their breakfast. He made sure he asked each of them if they were enjoying their stay and took time to talk to every guest. These two took our stay to a whole new level. We also liked that the breakfast has a number of options. This may be the first time my wife has had breakfast at the hotel we have stayed at every single day!The coffee machine that's always available in the lobby 24hrs is a hit!
Stayed 5 nights in Sep 2025

6/10 Okay

Letha

Liked: Staff & service
This place wasn’t amazing, but also wasn’t terrible. It was a good deal, for what we paid. Seems like it could use a little TLC to bring it back up to par. But overall… if you’re just looking for a safe spot to lay your head at night… it for sure does the job! Looking for fancy? Immaculate? Modern? May not be for you…
Stayed 1 night in Oct 2025

8/10 Good

Paul

Stayed 2 nights in Oct 2025

10/10 Excellent

Hongmiao

Liked: Cleanliness, staff & service
Very nice ！
Stayed 2 nights in Oct 2025

10/10 Excellent

Ran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, great rooftop bar/restaurant.
Stayed 1 night in Oct 2025

10/10 Excellent

Tammy

Travelled with group
Room was immensely clean! Breakfast was delicious!
Stayed 1 night in Oct 2025

10/10 Excellent

Linda K

Travelled with group
We did not use the gym or laundry room, but they were very good condition. Thank you very much. Jamal at the front desk with excellent he helped us with every question and gave us a good idea on restaurants.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent full breakfast!!! Love free things!!! Rooftop bar was supreme!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and updated in a quiet area
Stayed 2 nights in Sep 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stopped here for the night. It was an easy place to stop and the staff was so friendly. The room was clean and quiet.
Stayed 1 night in Sep 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to be more clear of how to get to roof top Bar and grill.
Stayed 2 nights in Sep 2025

10/10 Excellent

Reina, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in quiet place, things are clean and all staffs were friendly and professional! Definitely coming back next time again. Breakfast is amazing here
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

ANOOP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and quiet place to stay and comparatively quick access to the falls at a great price. Not much shopping places nearby is the only downside
Stayed 1 night in Sep 2025

10/10 Excellent

Vanessa Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, clean room great facility. Excellent breakfast.
Stayed 1 night in Sep 2025

8/10 Good

Joslyn, Wilkinsburg

Travelled with partner
Liked: Amenities
My room had a mildew smell and guest above were really noisy, I also didn’t have wash towels in my room; just large ones .but everything else was really good. Breakfast was good, hotel staff were really nice
Stayed 1 night in Sep 2025

10/10 Excellent

Luis, Kitchener

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Samantha

Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
The carpet in our room had a lot of big spots on it otherwise the room was clean. Lighting in the room was a little different with dark spots. Breakfast was good except they only had one little toaster for 50 people and the coffee machines couldn’t keep up with the amount of people at times.
Stayed 1 night in Sep 2025