Holiday Inn Express Niagara-On-The-Lake by IHG

Property class: 3

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Photo gallery for Holiday Inn Express Niagara-On-The-Lake by IHG

An indoor swimming pool with clear signage, including "NO LIFEGUARD" and "SHALLOW AREA" warnings, surrounded by lounge chairs and large windows offering views of the outside.
A business center with two computer workstations, a reception desk, and a seating area with orange chairs.
A hotel lobby with a reception desk, a seating area with patterned chairs, a green armchair, and a wooden partition.
A large estate with a central building surrounded by landscaped gardens, a swimming pool, and vineyard fields.
A modern hotel lobby with a reception desk, seating area, and a business center.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
524 York Road, Niagara-on-the-Lake, ON, L0S1J0
  • Place, Niagara College Niagara-on-the-Lake Campus
    ‪11 min walk‬
  • Place, Outlet Collection at Niagara
    ‪13 min walk‬
  • Place, Royal Niagara Golf Club
    ‪2 min drive‬

Room options

Standard Room

9.6 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(174 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.8 out of 10
Exceptional
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

9.8 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(209 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

9.2 out of 10
Wonderful
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

Holiday Inn Express Niagara-On-The-Lake by IHG

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and concierge services are on-site. Housekeeping is available on request.
Holiday Inn Express Niagara-On-The-Lake by IHG offers 104 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Niagara-On-The-Lake by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Niagara College Niagara-on-the-Lake Campus. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have really good things to say about the accommodation, from the overall comfort and spaciousness to the comfy beds and cleanliness
  • 12 minutes by foot from Niagara College Niagara-on-the-Lake Campus and a 2-minute drive from Outlet Collection at Niagara
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express Niagara-On-The-Lake by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 6 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 2300 square feet (214 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Niagara-On-The-Lake by IHG. Free self parking is available.

This 3-star Niagara-on-the-Lake hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,300 square feet of conference space
  • 24-hour business centre
  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 35 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Niagara-On-The-Lake Hotel
Inn Express NiagaraOnThe
Express Niagara On The By Ihg
Holiday Inn Express Niagara On The Lake
Holiday Inn Express Niagara On The Lake by IHG
Holiday Inn Express Niagara-On-The-Lake by IHG Hotel
Holiday Inn Express Niagara On The Lake an IHG Hotel

Holiday Inn Express Niagara-On-The-Lake by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1237 out of 1700 reviews
Rating 8 - Good. 357 out of 1700 reviews
Rating 6 - Okay. 59 out of 1700 reviews
Rating 4 - Poor. 23 out of 1700 reviews
Rating 2 - Terrible. 24 out of 1700 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great 2 day stay - beds were super comfortable
Stayed 2 nights in May 2026
Verified review

8/10 Good

Giovanna and Pompeo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. Great place and great location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, and the breakfast delicious!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Gurpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great pillows plenty of variety at breakfast, great staff
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
This is a perfect place to stay for those visiting Niagara on the Lake.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Vasilios Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, Clean Room, Basic Breakfast easy Parking
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a superb stay the last couple nights. Top quality service and very pleasant staff. Would definitely stay there again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean staff very friendly. Breakfast was excellent. Parking was great all in all very pleasant experience.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, comfy beds!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms we stayed in and the property are in excellent condition.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Steve

Breakfast was great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was perfect. Super clean..breakfast was good, the staff was great. It was a great stay
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Shelley

Very good breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Iwona

Liked: Cleanliness, staff & service, amenities
Nice and clean place
Stayed 1 night in May 2026
Verified review

10/10 Excellent

eyob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean and comfortable
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kamran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, new facility and excellent staff.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
It was a clean, quiet place with friendly staff and a great breakfast.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Christina

Breakfast as very good. Parking easy.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of parking. Decent buffet breakfast. EV parking around back. Very close to outlet mall.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

kristin

Liked: Staff & service
The location and staff were good, but the property needs a lot of updating.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Quiet. Front desk staff was friendly and responsive with requests. Had a great time with my family. Great getaway for an evening
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff room very clean a lots of towels that was nice and the breakfast was amazing a lots of variety
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Jeremi

Liked: Cleanliness, staff & service, amenities
Helpful staff, close proximity to amenities in town, modern building and always clean
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ernelle Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is well maintained. The breakfast was the highlight of my boys’ trip. They served sausages and bacon.
Stayed 2 nights in Apr 2026