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Quality Inn & Suites

2.5 star property

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Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free cots/infant beds
Lobby
Free daily full breakfast
Premium bedding, desk, iron/ironing board, free cots/infant beds
Indoor pool

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
5234 Ferry Street, Niagara Falls, ON, L2G1R5
  • Place, Clifton Hill
    ‪5 min walk‬
  • Place, Fallsview Casino
    ‪11 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪11 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

View all photos for Exterior Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Exterior Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Upgrade)

Room, 2 Queen Beds, Accessible, Non Smoking (Upgrade) | Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

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About this property

Quality Inn & Suites

Hotel with free breakfast, a short walk to Clifton Hill
This smoke-free hotel features an indoor pool, self parking and a 24-hour front desk. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a computer station, express check-out and a fireplace at reception.
Quality Inn & Suites offers 59 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 50-inch Smart televisions come with digital channels. Bathrooms include baths or showers and hairdryers.

This Niagara Falls hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you're just a quick walk from Clifton Hill. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a computer, multilingual staff and a fireplace at reception
  • Within a 10-minute walk of Clifton Hill and Niagara SkyWheel
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. For a fee, parking is available.

This Niagara Falls hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
Hooters Niagara – On-site restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)
  • RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Restaurants on site

  • Hooters Niagara

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • In a national park

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: CAD 30
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 20 per night (in/out privileges)
  • Early check-in fee: CAD 30 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)
  • Rollaway bed fee: CAD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Inn Niagara Falls
Quality Niagara Falls
Quality Inn & Suites Hotel
Quality Inn & Suites Niagara Falls
Quality Inn & Suites Hotel Niagara Falls

Reviews

Quality Inn & Suites Reviews

6.4

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 193 out of 989 reviews
Rating 8 - Good. 241 out of 989 reviews
Rating 6 - Okay. 221 out of 989 reviews
Rating 4 - Poor. 157 out of 989 reviews
Rating 2 - Terrible. 177 out of 989 reviews

Reviews

4/10 Poor

Adriana

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room was not clean (dead bugs), washroom with buggers in curtain. In addition, I booked 3 months ago to stay in the hotel building , we were given the motel section, building is old and not well taken care of.
Stayed 2 nights in Jul 2025

8/10 Good

Dieu My

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Mary Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Tony

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, room comfort
The hotel accommodations were completely disgusting
Stayed 2 nights in Jun 2025

6/10 Okay

Kim

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Aside from finding a few ants in the bathroom…all was fine. Location is great.
Stayed 1 night in Jun 2025

4/10 Poor

Caroline

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Lateasha

Disliked: Cleanliness, amenities, property conditions & facilities
This is a motel
Stayed 2 nights in Jun 2025

8/10 Good

Twylah

Stayed 1 night in Jun 2025

8/10 Good

vikrant

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall everything was good. Thank you
Stayed 1 night in Jun 2025

6/10 Okay

Amandeep

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Ma. Cecilia

The room I booked is king bed but on the other bldg when I ask to give me on the higher bldg the staff told me I need to pay extra but the thing is they give me queen bed not the same bed size I booked and the room is smell cigarette which that i smell this hotel need a full renovation
Stayed 1 night in Jun 2025

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This place was just okay. The room itself was decent for the price, certainly nothing special but perfectly acceptable if you're on a budget. Got a suite with a King bed. Was in the other building. However, the area felt a bit unsafe, which definitely impacted the overall experience. If you're looking for a quick stay, maybe for a Wednesday night, it might work. Staff was very helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

CARLOS EDUARDO

Stayed 1 night in Jun 2025

10/10 Excellent

C.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

GINNA

Stayed 1 night in Jun 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome stay for the price and location. clean. staff was very friendly. would definitely return
Stayed 4 nights in Jun 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hwhs
Stayed 1 night in Jun 2025

2/10 Terrible

Bernadette

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hirrible

When I booked this room I asked to have a handicap accessible room. When we checked in the room was not handicap friendly at all. No safety equipment in the bathroom. The door was barely wide enough to fit a wheelchair through. I went o the front desk to inquire about another room or we were leaving. The second room was just as bad. I would not recommend staying here
Stayed 3 nights in Jun 2025

6/10 Okay

Emma

Travelled with family, Travelled with family and small children
Disliked: Amenities
It would have been better if there was a microwave in the room. There was also no shower curtain in the bathroom which made the floors extremely wet every time we shower. The beds were okay and the location was a big plus since it’s a walking distance to Clifton which is the Center of activities, and the falls were just a 7 mins walk.
Stayed 2 nights in Jun 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Saw a show at the OLG. Short walk from hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Paresh, London

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very basic and used to be a smoker's Hotel. The room was clean and location is good but they definitely charged a premium for the weekend.
Stayed 1 night in Jun 2025

6/10 Okay

Kale

Travelled with partner
Disliked: Amenities, property conditions & facilities
Great walking distance to everything you want to do in Niagara Falls, staff was friendly. I booked based on the photos on the website, expecting to be in the hotel. When I arrived check in was in the hotel but I was then directed across the lot to a dingy out building that smelt damp and in need of updating. The lamp didn't work properly and the shade was stained, the moldings were falling off all over, the window you couldn't even see through, the blankets and pillow cases had stains. I think it was an old motel that Quality Inn owners bought because it was next door and started using it under the Quality Inn name. Photos attached of the room. Also parking was $20 extra which i've never encountered at a hotel before. There was an attempt to update the bathroom but the workmanship was not up to par. Next time i'd pay extra to stay at a competitor or be sure I was staying in the actual Hotel and not the "Motel" add on.
Stayed 1 night in Jun 2025

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beds and bedding very comfortable, room in good condition, staff very friendly and accommodating, pool was lovely, breakfast good, parking fine, location excellent….lots of exercise walking up and down Clifton Hill! Would definitely stay here again, good value for the price!
Stayed 3 nights in Jun 2025