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Sheraton Fallsview Hotel

4.0 star property

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2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Point of interest
Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

Explore the area

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5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Place, Casino Niagara
    ‪3 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪5 min walk‬
  • Place, Fallsview Casino
    ‪18 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 2 Queen Beds (No View)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (No View)

7.2 out of 10
Good
(165 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking, City

1 bedroom, premium bedding, in-room safe, desk

Room, 1 Queen Bed, Non Smoking, City

8.2 out of 10
Very good
(84 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, City

Room, 1 King Bed, Non Smoking, City | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, City

8.4 out of 10
Very good
(29 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(222 reviews)
  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(117 reviews)
  • 30 sq m
  • Park view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed (View)

Room, 1 Queen Bed with Sofa bed (View) | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 Queen Bed with Sofa bed (View)

8.2 out of 10
Very good
(24 reviews)
  • 24 sq m
  • Water view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(163 reviews)
  • 27 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Bathtub

View from room

Room, 2 Queen Beds, Non Smoking, Bathtub

8.8 out of 10
Excellent
(151 reviews)
  • 30 sq m
  • 1 bedroom
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

View from room

Room, 2 Queen Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(159 reviews)
  • 39 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

View from room

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(122 reviews)
  • 35 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony

8.8 out of 10
Excellent
(141 reviews)
  • 32 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(144 reviews)
  • 36 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sheraton Fallsview Hotel

Family-friendly hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool and an outdoor pool are on-site. Housekeeping is available on request.
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the breakfast at Sheraton Fallsview Hotel. During your stay, you're just a quick walk from Clifton Hill. You'll find features such as free WiFi in public areas and a free casino shuttle, plus 2 restaurants.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Massimo’s Italian, a fine-dining restaurant that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the water park with a waterslide or swim in the indoor and outdoor pools
  • Indulge with body wraps, facials or manicures and pedicures at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym, mini golf and bicycles to rent
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Steps from Queen Victoria Park and Oakes Garden Theatre
  • Free casino shuttle service
Sheraton Fallsview Hotel offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 18 meeting rooms. A casino, an outdoor pool, and an indoor pool are also featured at the family-friendly Sheraton Fallsview Hotel. For a fee, parking is available.

This 4-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Massimo’s Italian – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Fallsview Buffet – This buffet restaurant only serves dinner. Open daily.
Breakfast Buffet on 13 – This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby Wineb – This wine bar only serves dinner. Open daily.
Starbucks – This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free casino shuttle
  • Parking on site (CAD 45 per night; includes in/out privileges)
  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Breakfast Buffet on 13
  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby Wineb
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square foot of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 42.95 for adults and from CAD 21.48 for children
  • Fee for in-room wireless Internet: CAD 15.95 per day (rates may vary)
  • Self-parking fee: CAD 45 per night (in/out privileges)
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 3709 out of 6752 reviews
Rating 8 - Good. 1462 out of 6752 reviews
Rating 6 - Okay. 721 out of 6752 reviews
Rating 4 - Poor. 384 out of 6752 reviews
Rating 2 - Terrible. 476 out of 6752 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jigme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Jul 2025

6/10 Okay

Raymond

Liked: Cleanliness
Disliked: Staff & service

My room was left dirty and not cleaned.

Stay at the Sheraton Fallsview for three nights and on the second day they forgot to make our room. We left the hotel around 11am but did not get back till 8:30 pm. Called the front desk and told them that the room was not made. Front desk apologized and said that they will send up housekeeping. So we left the room again to go walk around thinking house keeping would come make the room and give us fresh towels. Returned after an hour and room was still not made and I called the front desk again...this time they told me that housekeeping service is over by 6pm and all they can give me are fresh towels. This is really unacceptable they had all day to clean and make the room. No apologizes from the front desk staff who all seem to not really care.
Stayed 3 nights in Jul 2025

4/10 Poor

Rima

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
I like the property, But I was not treated properly at the spa. The lady was very cold and spoke to me like she doesn't want to be there... it takes away from the experience. Very nonchalant & disinterested.
Stayed 2 nights in Jul 2025

10/10 Excellent

Zoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and enjoyable stay
Stayed 2 nights in Jun 2025

10/10 Excellent

MITRA, Mono

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the falls and restaurants.
Stayed 1 night in Jun 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, property conditions & facilities
We had a wonderful stay everybody was really really nice! But beware of the self parking in the garage. It was $45 a night.!
Stayed 3 nights in Jun 2025

10/10 Excellent

martha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great view, close to everything
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Naweed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful hotel - 2 small issues

Beautiful hotel. We will never stay anywhere else when we go to Niagara. You really feel on vacation here. The only issue we had is they didn't bring two cribs even though the confirmed they would at the front desk. We have twins so one just wasn't enough. We were told there was only one staff member that could bring it to us and they never did. We had to sleep holding the one twin. Another thing: parking is annoying when you have twins. They don't have on site parking unless you book valet ($65) and if you book valet, you have to wait 20 mins for your car which is fine normally but made things tricky with our kids. These small issues are not enough to stop us from going back.
Stayed 1 night in Jul 2025

8/10 Good

FRANCINA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is located in the heart of everything. Great stay
Stayed 2 nights in Jun 2025

8/10 Good

Nia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Would stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Lenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Best place to stay in Niagara Falls
Taken from the roof top pool and bar area
Stayed 5 nights in Jun 2025

8/10 Good

mehdi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was always an issue. The need to add more elevators.
Stayed 1 night in Jul 2025

10/10 Excellent

stacy

Stayed 3 nights in Jul 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have given 5 stars, but the beds were fairly poor. Not subjective poor, they were worn out and need to be replaced. It was the least comfortable sleep we had of any hotel on our trip. Otherwise our stay, the hotel, and view of the fireworks and falls was amazing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tessa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I reserved a city view but i had roof view of another building. Very bad view.
Stayed 2 nights in Jul 2025

8/10 Good

Zaynab

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jun 2025

2/10 Terrible

Amy

The place is beautiful and i absolutely loved it. I was loolimg forward to going again next year until i just got an email showing i was charged $45 per day for parking, despite being told on the phone before I arrived that I wouldnt be charged if not using it. I was prepared to pay for parking if need be, I het that you have to pay for it either way at a lot of places. It's the blatant lying sbout it that upsets me. I saw all the reviews about hidden charges before going but
Stayed 3 nights in Jul 2025

8/10 Good

Kwesi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very close to the Niagara falls and the city with tons of activities to do
Stayed 3 nights in Jun 2025

2/10 Terrible

Rosemarie

Stayed 2 nights in May 2025

8/10 Good

Cindy

Stayed 2 nights in Jul 2025

6/10 Okay

Jenna

Stayed 3 nights in Jul 2025