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Staybridge Suites Niagara-On-The-Lake by IHG

Property class: 3

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Photo gallery for Staybridge Suites Niagara-On-The-Lake by IHG

An outdoor patio with a stone bar, seating area, and a small putting green.
A modern lobby with a fireplace, comfortable seating, and a large TV.
An indoor swimming pool with clear signage, including "NO LIFEGUARD" and "SHALLOW AREA" warnings, surrounded by lounge chairs and large windows offering views of the outside.
A hotel lobby with a reception desk, multiple dining tables and chairs, a fireplace, and artwork on the walls.
A Staybridge Suites hotel with a modern design, multiple floors, and a parking lot with marked spaces.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
524 York Road, Niagara-on-the-Lake, ON, L0S 1J0
  • Place, Niagara College Niagara-on-the-Lake Campus
    ‪14 min walk‬
  • Place, Outlet Collection at Niagara
    ‪16 min walk‬
  • Place, Royal Niagara Golf Club
    ‪2 min drive‬

Room options

View all photos for Standard Room, Kitchen

A modern kitchen with wooden cabinets, stainless steel appliances, and a tiled backsplash.

Standard Room, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub, Kitchen (Mobility)

A kitchen with a stainless steel microwave, a coffee maker, and a stovetop.

Studio Suite, 1 Queen Bed, Accessible Bathtub, Kitchen (Mobility)

9.8 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Kitchen

A kitchen with a stainless steel microwave, a coffee maker, and a stovetop.

Studio Suite, 1 Queen Bed, Kitchen

9.2 out of 10
Wonderful
(40 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchen

A hotel room with a kitchenette, a dining area, a TV, a sofa, and a window with curtains.

Suite, 1 Bedroom, Kitchen

9.6 out of 10
Exceptional
(94 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility)

A hotel room with a kitchenette, a dining area, a TV, a sofa, and a window with curtains.

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility)

9.6 out of 10
Exceptional
(11 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Mobility Accessible)

A hotel room with a kitchenette, a dining area, a TV, a sofa, and a window with curtains.

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Mobility Accessible)

9.0 out of 10
Wonderful
(12 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchen (Bath Shower Combination)

A hotel room with a kitchenette, a dining area, a TV, a sofa, and a window with curtains.

Suite, 1 Bedroom, Kitchen (Bath Shower Combination)

9.8 out of 10
Exceptional
(14 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

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Hilton Garden Inn Niagara-on-the-Lake
Glendale
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,014 reviews
The price is CHF 101
includes taxes & fees
13 Sept - 14 Sept
Hilton Garden Inn Niagara-on-the-Lake

About this property

Staybridge Suites Niagara-On-The-Lake by IHG

Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and conference space. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Flat-screen televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Additionally, rooms include air conditioning and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available.
Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and mini golf
  • Cats and dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Free self parking is available.

This 3-star hotel is smoke free.

Guests are served a free buffet breakfast daily. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Mini golf
  • Wine tours

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 500 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Early check-in subject to availability
Early check-in is available for a fee

Check-out

Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
  • Only dogs and cats are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Niagara-on-the-lake Aparthotel
Staybridge Suites Niagaraonth
Staybridge Suites Niagara on the lake
Staybridge Suites Niagara-On-The-Lake by IHG Hotel
Staybridge Suites Niagara on the lake an IHG Hotel
Staybridge Suites Niagara-On-The-Lake by IHG Niagara-on-the-Lake

Staybridge Suites Niagara-On-The-Lake by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 785 out of 1009 reviews
Rating 8 - Good. 170 out of 1009 reviews
Rating 6 - Okay. 30 out of 1009 reviews
Rating 4 - Poor. 12 out of 1009 reviews
Rating 2 - Terrible. 12 out of 1009 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jurgen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, efficient check in, great room & facilities, clean & tidy, good breakfast, had a wonderful stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Manjula Passan Kahandawala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Audra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Julie-ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Excellent breakfast and coffee comfy bed, I recommend
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room and full kitchen inside
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Great room, friendly staff and a great location
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very Friendly and helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and check in was fast and easy. Breakfast was amazing.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room, staff were very welcoming and breakfast was fresh and tasty. Would definitely come back again.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

adam

Clean… decent breakfast, great kitchette
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great will definitely be back !
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Derrick

Liked: Cleanliness, property conditions & facilities
Clean, quiet and friendly staff!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Eloise

Liked: Cleanliness, staff & service, amenities
great hotel, breakfast are good
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities
The room was wonderful and the staff amazing!
Stayed 8 nights in Jan 2026
Verified review

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good for a quick stay. Room was well appointed and appreciated the Dove brand products. Pool area was disappointing - it look unkept and no hot tub.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Janet

Very spacious suite with separate bedroom, living room with sofa bed and fully equipped kitchen. Breakfast was great and our group of 11 friends were able to hang out in the lounge area.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the location since it not as busy as places at Niagara Falls and it is cheaper. It is located near the Niagara outlet mall. Property offer free parking which is convenient.the drive to Niagara Falls and Niagara-on-the-Lake is not far. If you have a rental car this is a great place to stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities
Very nice room, clean and updated. Staff was lovely! Would stay here again 😊
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities
Great and friendly staff.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Chantal

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, comfortable bed, the staff was friendly and had great amenities. I like it was free parking too!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Barrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was overall
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
My wife and I enjoyed our stay nice and relaxing
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Frances

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, nutritious breakfast
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room
Stayed 1 night in Jan 2026