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White Oaks Resort & Spa

5.0 star property

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Photo gallery for White Oaks Resort & Spa

Premium bedding, pillow-top beds, minibar, in-room safe
Indoor pool
Daily full breakfast for a fee
Lobby
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air-conditioning

Explore the area

View in a map
253 Taylor Rd, Niagara-on-the-Lake, ON, L0S1J0
  • Place, Outlet Collection at Niagara
    ‪2 min walk‬
  • Place, Niagara College Niagara-on-the-Lake Campus
    ‪2 min walk‬
  • Place, Royal Niagara Golf Club
    ‪10 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(232 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Tower

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 2 Queen Beds, Tower

9.6 out of 10
Exceptional
(91 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(116 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Executive Suite, 1 King Bed

Luxury Executive Suite, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Executive Suite, 1 King Bed

9.8 out of 10
Exceptional
(34 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Deluxe Suite

Luxury Deluxe Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Deluxe Suite

9.6 out of 10
Exceptional
(28 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

White Oaks Resort & Spa

Resort in Niagara-on-the-Lake with 3 restaurants and full-service spa
Along with 3 restaurants, this smoke-free resort has a full-service spa and an indoor pool. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
White Oaks Resort & Spa offers 220 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. This Niagara-on-the-Lake resort provides wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and a hairdryer. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

3 indoor tennis courts and a health club are featured at the resort. An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa at White Oaks has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a hot tub. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.
Our customers tell us that they can't get enough of the comfortable beds at White Oaks Resort & Spa. During your stay, you're just a quick walk from Outlet Collection at Niagara. Enjoy features like 3 restaurants, a full-service spa and an indoor pool.
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body scrubs, massages or manicures and pedicures at The Spa at White Oaks
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes 3 indoor tennis courts, a gym and a steam room
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 10 minutes by car from Clifton Hill and 10 minutes from Fallsview Casino
  • Shopping centre and local-area shuttle service available for a fee
White Oaks Resort & Spa offers its guests a full-service spa, indoor tennis courts, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A business centre and meeting rooms are available. A health club, a hot tub, and a sauna are also featured at the business-friendly White Oaks Resort & Spa. Parking is available for a fee.

This Niagara-on-the-Lake resort is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11:00 AM.
LIV – This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Play Bar & Grill – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Grow Kitchen & Cafe – This café serves breakfast, lunch and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15 per night)
  • Available in some public areas: WiFi (CAD 15 per night)

Parking and transport

  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (CAD 15 per day)
  • Valet parking on site (CAD 20 per day)
  • Limited on-site valet and self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee: CAD 18 to 30 for adults and CAD 8 to 25 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Grow Kitchen & Cafe
  • LIV
  • Play Bar & Grill

Things to do

  • 18-hole adjacent golf course
  • 3 indoor tennis courts
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Refrigerator on request
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Fitness facilities
  • Front desk
  • Full-service spa
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 50.00 per night
  • Resort fee: CAD 16.95 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Parking
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 18 to 30 for adults and CAD 8 to 25 for children
  • Fee for in-room wireless Internet: CAD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15 per night (rates may vary)
  • Self-parking fee: CAD 15 per day
  • Valet parking fee: CAD 20 per day
  • Late check-out fee: CAD 50 (subject to availability)
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 105670954RT0001

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

White Oaks
White Oaks Niagara-on-the-Lake
White Oaks Resort
White Oaks Resort Niagara-on-the-Lake
White Oak Resort Anbd Spa
White Oaks Hotel Niagara-On-The-Lake
White Oaks Spa
White Oaks Conference Resort And Spa
White Oaks Conference Hotel
Niagara On The Lake White Oaks
White Oaks Resort Spa
White Oaks Resort & Spa Resort
White Oaks Resort & Spa Niagara-on-the-Lake
White Oaks Resort & Spa Resort Niagara-on-the-Lake

White Oaks Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1867 out of 2318 reviews
Rating 8 - Good. 323 out of 2318 reviews
Rating 6 - Okay. 88 out of 2318 reviews
Rating 4 - Poor. 19 out of 2318 reviews
Rating 2 - Terrible. 21 out of 2318 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Claircy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le service était excellent. On a pas pu coter 5 en tout car nous n’avons pas eu accès à Internet de tout notre séjour de 3 nuits. Par contre ils nous ont fait un crédit.
Stayed 3 nights in Oct 2025

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities
Amazing service and great facilities at the spa. The hotel and rooms are spotless. Delicious food at the Play restaurant.
Stayed 1 night in Nov 2025

10/10 Excellent

Susan, Maple

Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Oct 2025

8/10 Good

Marilyn

Business traveller
Liked: Cleanliness, property conditions & facilities
Courteous and attentive staff at entry point. Beautifully maintained and landscaped grounds.
Stayed 2 nights in Oct 2025

10/10 Excellent

Deb

Travelled with family
Liked: Amenities
Found the staff to be extremely friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Great place, clean comfortable rooms. Great friendly staff. Very welcoming.
Stayed 1 night in Oct 2025

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, amenities
The room was spatious
Stayed 1 night in Nov 2025

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, amenities
Amazing property and great customer service. We hope to return again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Wendy

Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Everyone you encounter greets you and is helpful. Room was great for a work retreat.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a gorgeous facility, couldn’t have asked for a nicer spot.
Stayed 1 night in Aug 2025

10/10 Excellent

Nina

Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2025

10/10 Excellent

Leszek

Stayed 2 nights in Oct 2025

10/10 Excellent

Peter, Toronto

Stayed 2 nights in Oct 2025

10/10 Excellent

Darlene

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 1 night in Oct 2025

10/10 Excellent

Mahdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 1 night in Oct 2025

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel and its staff exceeded our expectations. I’ve been to a lot of places and every single employee went above and beyond here. Just a wonderful stay and location. I will be shouting from the rooftops to suggest this resort to everyone.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying, very nice complex, friendly and helpful staff.
Stayed 1 night in Oct 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Derek

Stayed 1 night in Oct 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Nice, spacious rooms Excellent service from all staff including the door staff. Perfect location for visiting the outlet mall. Around 20 mins drive to Niagara on the lake Would definitely stay again
Stayed 2 nights in Oct 2025

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant! Room was clean and spacious, but definitely needs a refresh.
Stayed 3 nights in Oct 2025