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Hatago Nagomi

Property class: 3

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Photo gallery for Hatago Nagomi

A dining table with various dishes, a bottle, and two people in blue attire.
A snow-covered landscape with a sign indicating a travel destination.
A hotel room with a bed, bedside table, chair, and a large mirror.
A hotel with a modern design, featuring a large entrance and a covered outdoor seating area.
A balcony with a view of a lake and mountains, a sofa, a small table, and curtains.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
2478-23 Chugushi, Nikko, 321-1661
  • Place, Nikko National Park
    ‪1 min walk‬
  • Place, Lake Chūzenji
    ‪1 min walk‬
  • Place, Kegon Falls
    ‪13 min walk‬

Room options

View all photos for Standard Twin Room

A hotel room with two beds, a TV, a balcony with a view of greenery, and a small table.

Standard Twin Room

9.6 out of 10
Exceptional
(21 reviews)
  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin room, Lake view, Non-smoking Standard Twin Lake View

A hotel room with a bed, a desk with a telephone, a chair, a window with curtains, and an air conditioning unit.

Standard Twin room, Lake view, Non-smoking Standard Twin Lake View

  • Sleeps 5
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room With Lake View

A hotel room with a bed, a desk, a chair, a phone, and a large window with a view.

Deluxe Twin Room With Lake View

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room With Lake View

A hotel room with two beds, a TV, a desk, and a view of a mountainous landscape.

Standard Twin Room With Lake View

  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hatago Nagomi

This hotel features a restaurant, a bar/lounge and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a front desk safe and a vending machine are on-site.
Hatago Nagomi offers 15 accommodations, which are accessible via exterior corridors and feature a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.
Our customers tell us that they can't get enough of the helpful staff at Hatago Nagomi. During your stay, you're just a quick walk from Lake Chūzenji. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe and a vending machine
  • On-site recreation includes hot springs
  • Steps from Lake Chūzenji and 10 minutes on foot from Kegon Falls
Hatago Nagomi offers its guests hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Hatago Nagomi also features a vending machine, dry cleaning/laundry services, and a front desk safe. Self parking is free.

Smoking is allowed in designated areas at this 3-star Nikko hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9 AM.
Hatago Nagomi has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9 AM for a fee: JPY 1,200 for adults and JPY 1,200 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1200 for adults and from JPY 1200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hatago Nagomi Hotel Nikko
Hatago Nagomi Hotel
Hatago Nagomi Nikko
Hatago Nagomi Hotel
Hatago Nagomi Nikko
Hatago Nagomi Hotel Nikko

Hatago Nagomi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 114 out of 162 reviews
Rating 8 - Good. 39 out of 162 reviews
Rating 6 - Okay. 5 out of 162 reviews
Rating 4 - Poor. 4 out of 162 reviews
Rating 2 - Terrible. 0 out of 162 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful place to stay in beautiful Nikko! Rooms were spacious and clean, with amazing views of the lake. Amenities were very nice; the onsen was beautiful and the food was delicious! And the staff was very friendly and helpful.
Stayed 1 night in May 2026
Verified review

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager and staff were incredibly welcoming and friendly. Great location across the street from Lake Chuzenji and bus stop to other destinations in Nikko area.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Golan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly,breakfast and dinner were good,plenty of room in the chamber,nice onsen
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities
The staff were very nice, accommodating and providing excellent suggestions. The family who runs this place is awesome-- food, accommodation, everything.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Clean and large room. Fantastic view of the lake from rooms. Very comfortable stay. Tobu bus stop 28 is right out front of the hotel so super easy to get to/from Nikko train stations with luggage; and to many nature sites and hiking trails.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay and relax. Breakfast and dinner were terrific!
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from the room; staff are friendly and breakfast and dinner are delicious.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, walkable to the major sites including the waterfall, dining, and a hike.
Verified review

10/10 Excellent

Wei Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay!
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Pei Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and breakfast was delicious
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so great and beautiful!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved staying here!

Artfully presented many course meals made our stay extra special. The onsen is clean and was so nice to go in after adventuring in the snow. Thank you for your warm hospitality!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
No matter dinner or breakfast has quality food and yummy. The location is perfect and can so close to the lake.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was beyond our expectations. The staff, food, view from our room all 5 star. I wish we were staying longer. Thank you for welcoming us.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t recommend this place enough. The most outstanding staff & service. Everyone was friendly and accommodating to all of our needs. And the view of the lake was obviously beautiful.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Ranjith

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent, from caring staff, property condition and food. Please note that there is no lift, but they take your bags up and down (2-4 floors). Free coffee/tea in their cafe/bar. Onsen was also very good. Room was spacious and we were allowed an early check-in. Highly recommended if you are visiting Chuzengi. Take care driving up the winding road during winter.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so kind! The complimentary breakfast and dinner were delicious. Highly recommend :)
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Li Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food served are traditional and interesting. We enjoyed very much the tofu skin (a famous traditional food from Nikko).
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful manager & staff. Delicious meals. Quiet getaway.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel manager was extremely friendly and so were the other staff. Hotel room was spacious, toilet was nice, Onsen was natural with a weird smell though, and the food that they served was fabulous. I stayed 2 nights and was served different meals for dinner, the second night sukiyaki was really good.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place we stayed at in Japan

Best hotel we stayed at in the three weeks we were in Japan! Absolutely delicious breakfast and dinner. Honestly, the dinner was some of the best Japanese food we had all trip. The sunset at the lake was breathtaking. We will be back. Thank you to the wonderful staff!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed two nights at Hatago Nagomi, easily accessible via bus from Nikko's train stations. The ryokan has beautiful views of Lake Chuzenji. The staff were friendly and attentive, spoke excellent English, and went out of their way to take care of our group. Highly recommend the kaiseki dinner option.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Small but clean & tidy. No escalator. The dinner & breakfast are good, but not fantastic. Location is superb.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, room comfort

Highly recommend

Comfortable, wonderful Japanese style breakfast and amazing dinner provided. Staff is kind, courteous and helpful for local recommendations. Older accommodations, but very well maintained and very clean. Western beds very comfortable. No elevator but easy access to stairs. Staff will surely help with luggage if needed!
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special mention to Kimio-san, who was extremely friendly and helpful and spoke good English! Gave my main review earlier as this is my second booking that didn’t come with breakfast and dinner
Stayed 1 night in Mar 2025