Hotel Mahoroba

3.5 star property

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Hot springs
Spa
Spa
Spa
Japanese Style Room with Outlook Bath, Smoking (No Single Use) | Premium bedding, in-room safe, desk, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
65 Noboribetsu Onsen-cho, Noboribetsu, Hokkaido, 059-0551
  • Place, Shikotsu-Toya National Park
    ‪1 min walk‬
  • Place, Jigokudani
    ‪6 min walk‬
  • Place, Noboribetsu Bear Park
    ‪12 min walk‬

Room options

Japanese Style Room (10Tatami), Non Smoking (No Single Use)

9.0 out of 10
Wonderful
(41 reviews)
  • 34 sq m
  • Sleeps 5
  • 4 Single Futons
  • Free Wi-Fi

Standard Twin Room, Non Smoking (No Single Use)

7.6 out of 10
Good
(17 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Connecting Room Non-Smoking(2-6 pax)

  • 68 sq m
  • Sleeps 6
  • 2 Large Single Beds and 4 Single Futons
  • Free Wi-Fi

Japanese Western Non-Smoking (2-4 pax)

  • 48 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

Japanese Twin Room

  • Sleeps 2
  • Free Wi-Fi

Japanese Style Twin Room, Non Smoking (No Single Use)

7.0 out of 10
Good
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Suite Room with Private Bath "KUNUGI", Non Smoking

8.0 out of 10
Very good
(1 review)
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

Suite Room with Private Bath "ENJYU", Non Smoking

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

Suite Room with Private Bath "NIRE", Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 1 King Bed
  • Free Wi-Fi

Suite Room with Private Bath "NARA", Non Smoking

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

Connection Room

  • Sleeps 6
  • Free Wi-Fi

Japanese Western Style Room

  • Sleeps 4
  • Free Wi-Fi

Similar properties

About this property

Hotel Mahoroba

This ryokan features a nightclub, a sauna and a hot tub. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, a 24-hour front desk and an arcade/games room.
Hotel Mahoroba offers 398 accommodations with a safe and complimentary slippers. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Noboribetsu ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the ryokan include a hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day. There are hot springs on site.
During your stay at Hotel Mahoroba, you're just a quick walk from Jigokudani. Features include free WiFi in public areas and free self-parking, plus a nightclub.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the buffet restaurant
  • Amenities include free newspapers in reception, a meeting room and a lift
  • On-site recreation includes hot springs and a sauna
  • Within a 15-minute walk of Jigokudani and River Oyunuma Natural Footbath
  • Local-area shuttle service available for a fee
Hotel Mahoroba offers its guests hot springs, a hot tub, and a sauna. WiFi is free in public spaces. A nightclub, a vending machine, and an arcade/games room are also featured at Hotel Mahoroba. Free self parking is available.
Restaurant Liberty – This buffet restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Restaurants on site

  • Restaurant Liberty

Things to do

  • Arcade/game room
  • Hot springs
  • Hot tub
  • Nightclub
  • Sauna

Family friendly

  • Arcade/game room
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • 24-hour public bath
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note this property does not accept single-occupancy bookings.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mahoroba
Hotel Mahoroba Noboribetsu
Mahoroba Hotel
Mahoroba Noboribetsu
Hotel Mahoroba Noboribetsu, Hokkaido
Mahoroba Hotel Noboribetsu
Mahoroba
Hotel Mahoroba Noboribetsu

Hotel Mahoroba Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 497 out of 1002 reviews
Rating 8 - Good. 356 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities
The onsen were wonderful, the buffet dinner and breakfast were fantastic, wish we had longer stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hui

Liked: Cleanliness, property conditions & facilities
Nice onsen, friendly staff
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
What stood out for me was the onsen and the ryokan room we booked. Loved the touch of traditional and modern.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Akkadet

Liked: Cleanliness, staff & service, amenities
The room is very clean and big space. The staff is very friendly and helpful. The onsen is very good and impressive.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were fantastic and very helpful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hot springs and comfortable rooms!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful tatami room and onsen were experiences I'll never forget! And coming here when the fall foliage was so vibrant and colorful made it all the better!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their Onsen is marvellous and location is near to places of attraction
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Chen Yueh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and good place
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen available are amazing
Stayed 1 night in Nov 2024
Verified

8/10 Good

Sam

Liked: Amenities
Wonderful hot springs
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Myung seon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot spring spa is very good!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing onsen experience with large tatami room. Will definitely stay again in the future.
Stayed 1 night in Apr 2025
Verified

8/10 Good

AnnJoy

Liked: Cleanliness, property conditions & facilities, room comfort
Room was very clean and nice. The private onsen was something i was looking forward to and i totally enjoyed it. Very spacious and clean room. The buffet was very enjoyable. I will definitely make my way back.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel with good onsen! definitely will use ag

the stay is amazing. the onsen and services are good mak9ng the stay a very enjoyable one. definitely will stay again if i am passing through the same area
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Near attractions. Good dining experience
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Holiday in Hokkaido

I enjoyed onsen that available in the hotel. Food was good but because the tour groups made it very crowded during meal time.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ban Keat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Staff service was excellent. The onsen is awesome. Good location for the thermal park.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Hyunyong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good foods for dinner and breakfast. Public bath (Onsen) is quite good. I stayed two nights and nice experience.
Verified

8/10 Good

Guoying

Liked: Cleanliness, staff & service, amenities
Nice onsen
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Chee Liang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money as we have booked the price included half board. It is also conveniently located 5 minutes walk from the bus terminal.
Stayed 1 night in Jan 2025
Verified

8/10 Good

She Chyi

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a pleasant stay. Hell Valley and the Bear Park within walking distance. The buffet dinner is just average.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

JING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had relax and comfortable 2 nights stay and really enjoyed the onsen. Breakfast and dinner are buffet style with nice seafood. The hotel is only 2 minutes walking from the Noboribetsu Onsen bus terminal which is handy especially when it is snowing.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Siya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen was spacious and picturesque. Buffet was tasty too. Great value for the entire package.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and nice onsen

The room was very neat and clean. The onsen is great and has a variety of tubs. The restaurant was good with the crab.
Stayed 1 night in Jan 2024