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21c Museum Hotel Cincinnati

4.5 star property

Choose dates to view prices

Photo gallery for 21c Museum Hotel Cincinnati

Dinner and brunch served
Dinner and brunch served
Reception
Staircase
Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
609 Walnut St, Cincinnati, OH, 45202
  • Place, Fountain Square
    ‪3 min walk‬
  • Place, Duke Energy Convention Center
    ‪6 min walk‬
  • Place, Great American Ball Park
    ‪8 min walk‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Corner

7.0 out of 10
Good
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(91 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Room, 1 King Bed

8.8 out of 10
Excellent
(39 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Studio, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Room (Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 Double Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Suite, 1 Double Bed, Accessible

  • Sleeps 3
  • 1 Double Bed

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About this property

21c Museum Hotel Cincinnati

Luxury hotel with a full-service spa, near Great American Ball Park
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
21c Museum Hotel Cincinnati offers 156 air-conditioned accommodations with a safe and free newspapers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Cincinnati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at 21c Museum Hotel Cincinnati. During your stay, you're just a quick walk from Ohio River Valley. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served weekends for a fee
  • Valet parking available for a fee
  • Treat yourself to facials, body scrubs or deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Great American Ball Park and Hard Rock Casino Cincinnati
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
21c Museum Hotel Cincinnati offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. The luxury 21c Museum Hotel Cincinnati also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This 4.5-star Cincinnati hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 8:00 AM and 1:00 PM.
Metropole – This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Metropole

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Children's games
  • Children's toys
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1912
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 5 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

21c Cincinnati
21c Hotel Museum
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Cincinnati 21c
Hotel 21c Cincinnati
Hotel Museum
Hotel Museum Cincinnati
Hotel 21c Museum Hotel Cincinnati - Mgallery Cincinnati
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Hotel 21c Museum Hotel Cincinnati - Mgallery
21c Museum Hotel Cincinnati Mgallery
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21c Museum Mgallery
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21c Museum Hotel Cincinnati
21c Museum Hotel Mgallery
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21c Museum Hotel Cincinnati Cincinnati
21c Museum Hotel Cincinnati Hotel Cincinnati

21c Museum Hotel Cincinnati Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 630 out of 1002 reviews
Rating 8 - Good. 161 out of 1002 reviews
Rating 6 - Okay. 118 out of 1002 reviews
Rating 4 - Poor. 60 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Alexander

Liked: Property conditions & facilities
Disliked: Cleanliness
the hotel did smell like sewage, are room was never cleaned just the beds were made, and garbage can was to small , Bu the the staff in general were completely nice
Stayed 3 nights in Oct 2025

8/10 Good

Annie

Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Stayed 2 nights in Oct 2025

2/10 Terrible

Jillian

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This was one of the worst experiences I have had at a hotel. The staff was not trained at all and could not work their own systems. They gave me a room that was under construction. I asked every day for room service and never got it. To have basic accommodations like toilet paper or towels was a fight and took hours to days to get. I would never recommend this hotel to anyone.
Stayed 4 nights in Jul 2025

6/10 Okay

Julie

Business traveller
Liked: Staff & service
This hotel has become quite run down. The lobby and common areas around it smell bad, as does the fitness center. The rooms, carpet and bathrooms are run down. The staff is nice. All that said, the current experience is not commensurate with the high end price. I’ve been staying here for the past three years when I travel to Cincinnati for business. I won’t be staying here anymore.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rex

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was both courteous and professional and the room was spotless.
Stayed 1 night in Oct 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Andrew

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
The lobby smelled like sewage. We were told our room would have water. No water and our refrigerator was broke and was in pieces.
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
?
Stayed 2 nights in Oct 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

6/10 Okay

Shane

Liked: Cleanliness, staff & service
Rooms were remodeled but you can still tell it’s old. The staff was super nice. The lobby did have an odd smell when you walk in. Our room was out of body wash so I called and asked for some and it was never refilled nor was the room cleaned during our 2 night stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

deborah, toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Love it great hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we are in Cincinnati for business or pleasure. It's a nice counterpoint to the big business block, hotels and convention centers. The staff are eclectic and interesting, attentive and entertaining. We always enjoy the art installations. The food and cocktails are good. The rooms are quiet, comfortable and clean.
Stayed 2 nights in Oct 2025

2/10 Terrible

Earl

Stayed 1 night in Sep 2025

4/10 Poor

Stephanie, SAN ANTONIO

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Sebastiana

Travelled with family
Liked: Staff & service, amenities
Artsy hotel in great location. Lobby had a very unusual and unpleasant smell and was uncomfortably cold. Rooms could benefit from an update (remove carpets, clean windows, and showers need renovation). Otherwise, hotel was nice and service was good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

John, Hamilton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility. All employees are kind, patient & helpful.
Stayed 1 night in Oct 2025

8/10 Good

ELIZABETH

Stayed 2 nights in Sep 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and atmosphere
Stayed 2 nights in Oct 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location. Staff was super friendly and helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Joseph

Stayed 1 night in Oct 2025