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Wyndham Garden Norfolk Downtown

3.5 star property

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Photo gallery for Wyndham Garden Norfolk Downtown

Lobby
Seasonal outdoor pool
View from room
Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, in-room safe
Outdoor banquet area

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Room service
  • Laundry

Explore the area

Map
700 Monticello Avenue, Norfolk, VA, 23510
  • Norfolk Scope
    ‪1 min walk‬
  • Waterside District
    ‪17 min walk‬
  • Old Dominion University
    ‪4 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Non Smoking (1 King Bed)

Junior Suite, Non Smoking (1 King Bed) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite, Non Smoking (1 King Bed)

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Room, Non Smoking (Deluxe, 1 King Bed)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Exclusive Room, Non Smoking (Deluxe, 1 King Bed)

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite, 2 Double Beds, Non Smoking

  • 70 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Suite, Non Smoking (2 Double Beds)

Executive Suite, Non Smoking (2 Double Beds) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Suite, Non Smoking (2 Double Beds)

  • 70 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property amenity

Norfolk Waterside Marriott

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1022)
The price is CHF 173
for 1 room
includes taxes & fees
7 Aug - 8 Aug
Norfolk Waterside Marriott

About this property

Wyndham Garden Norfolk Downtown

Hotel with a seasonal outdoor pool, steps from Norfolk Scope
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and self parking. Housekeeping is available on request.
Wyndham Garden Norfolk Downtown offers 204 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Wyndham Garden Norfolk Downtown. During your stay, you're just a quick walk from Norfolk Scope. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at 700 Bistro
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Norfolk Scope and 8 minutes on foot from Chrysler Museum of Art
  • Cats and dogs welcome for a fee (restrictions apply)
Wyndham Garden Norfolk Downtown offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 15005 square feet (1394 square metres) and includes a conference centre. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Wyndham Garden Norfolk Downtown. Parking is available for a fee.

This Norfolk hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
700 Bistro – This restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service is available.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per day; includes in/out privileges)
  • Extended parking on site (USD 15 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 700 Bistro

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15,005 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 4 September to 24 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Self-parking fee: USD 15 per day (in/out privileges)
  • Extended parking fee: USD 15 per day
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Norfolk Plaza
Norfolk Plaza
Norfolk Plaza Hotel
Norfolk Plaza Hotel London, England
Norfolk Plaza London
Wyndham Garden Norfolk Downtown Hotel
Wyndham Garden Norfolk Downtown
Wyndham Norfolk Norfolk
Wyndham Garden Norfolk Downtown Hotel
Wyndham Garden Norfolk Downtown Norfolk
Wyndham Garden Norfolk Downtown Hotel Norfolk

Wyndham Garden Norfolk Downtown Reviews

Reviews

6.4
Rating 10 - Excellent. 250 out of 1015 reviews
Rating 8 - Good. 190 out of 1015 reviews
Rating 6 - Okay. 214 out of 1015 reviews
Rating 4 - Poor. 167 out of 1015 reviews
Rating 2 - Terrible. 194 out of 1015 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ebony

Liked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Tyler

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a reservation however never actually got to stay there. I was called only hours before my intended check in time and told their elevator wasn't working and that they would be cancelling my reservation. I get that things like that are unpredictable however I was simply given the names of two other hotels that were more expensive and completely booked. I felt like more should have been done on their end including actually making arrangements for me rather than just leaving me to fend for myself hours before my arrival.
Stayed 2 nights in Apr 2025

6/10 Okay

Nathan

Stayed 4 nights in Apr 2025

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got a phone call 15 mins before we arrived saying the elevator isn’t working and they won’t accommodate our stay. Unbelievable.
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Our stay at this hotel was terrible. There were no working elevators the entire 5 days. My family and I climbed 8 flights of stairs daily. Upon arrival, the front desk manager Andrew threatened to deny our stay after the incidental fee and room were paid in full
Stayed 4 nights in Apr 2025

10/10 Excellent

shamaar

Liked: Cleanliness, staff & service, property conditions & facilities
This was nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay for business

I was in town for business. The hotel price was reasonable. Location was great. Very efficient check-in and check-out. Hotel was older but rooms were comfortable and clean.
Stayed 1 night in Apr 2025

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DON’T DO IT!!!

Elevators did not work, toilet didn’t work. Shower didn’t work and it was not clean and hotel staff were not helpful.
Stayed 1 night in Apr 2025

4/10 Poor

Timothy

Stayed 2 nights in Apr 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and Awesome every time, location, restaurant, housekeeping
Stayed 1 night in Mar 2025

2/10 Terrible

Mark

Travelled with family
Liked: Staff & service
Disliked: Amenities
Elevator not working, HVAC system set off smoke alarm off, when turned up. Fighting and drunk guest. On the plus side the staff were pleasant and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Zykera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used the room while I was in labor being we were only 7-9 minutes away from the hospital. It was quiet so I was able to focus on the contractions instead of the noise around us. Parking was easy as well. Room clean and very spacious.
Stayed 1 night in Feb 2025

2/10 Terrible

Shawn

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Inconsistent Treatment of Customers

This is hard to write. The staff did the best they could under the circumstances, but wow! The elevators were out, although we were told one was working. We weren't told it was working intermittently. I was on the 8th Floor. I cannot tell you the number of times I had to climb the stairs. My friend and I ordered breakfast. After an hour, his arrived, but mine had not. He finished his breakfast and finally my omelet arrived. Again, the front of house staff were pleasant and nice, but what the hell??? My friends received one night's stay comped for their room with an apology for the inconvenience. They were on the 6th floor, and their parking pass was comped. I paid full price without a word. Inconsistent treatment. Was it because I booked through Hotels.com? I don't know. I will say the bed was comfortable. Had it not been, I would have felt like I booked a weekend in hell.
Stayed 2 nights in Apr 2025

10/10 Excellent

shernell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great condition.
Stayed 2 nights in Mar 2025

8/10 Good

Pamela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
We had a nice stay other than 3 out of 4 elevators were not working. The hotel compensated is worth a free breakfast from their restaurant which we enjoyed.
Stayed 1 night in Apr 2025

8/10 Good

otis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside construction was a bother. Otherwise excellent choice
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

No working elevators

Hotel with great potential. There for a couple of nights while I visited family nearby, sometimes a great hotel is one that you don’t want to leave, I couldn’t wait to get out of there bc the elevator was non functional… while they were honest at checkin about the intermittent sole working elevator and gave me a chance to not stay there and go elsewhere but seeing as I was only staying for 2 nights and didn’t plan on being in the hotel all that much I decided to stay bc they were adamant that they were trying to figure it out. The guest rooms started on the 6th floor and I had a room on the 7th, it was not fun walking up the 7 flights. I survived, however I felt bad for the older guests that had to do this… not to mention the support staff lugging supplies and trash up and down the stairs. I can’t imagine going up to the floors in the teens… some staff were absolutely awesome, Amber at the bar/restaurant was great! I can’t say that I’d stay there again based on this experience.
Stayed 2 nights in Apr 2025

4/10 Poor

Julia

Travelled with family and small children, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Thus is a great location and normally usually have no problems with this location but this tome only 1 of 4 elevators worked for 12 floors. Gave us a ropm that was not cleaned and the room we got moved too the ac was broken. Gave us only a refund for parking of 15.00
Stayed 1 night in Apr 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It ok for one night if elevator work

Stayed 1 night in Apr 2025

6/10 Okay

Charice

Liked: Cleanliness, staff & service
Elevators had super long wait times
Stayed 2 nights in Apr 2025

2/10 Terrible

Heath

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Where to even start? Broken aircon in the room. 3 out of 4 elevators did not work. Basically, old dilapidated everything. It felt like anything I touched might crumble to dust or shatter. Gross. On the 3rd morning of my stay I walked past a guy, and he said, "I would say good morning, but I know where you're staying". It made me laugh, which was the best part of my stay. Avoid at all costs!
Stayed 2 nights in Apr 2025

2/10 Terrible

Charles

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Monique

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Hasiba

Stayed 4 nights in Mar 2025

6/10 Okay

Arnold

Liked: Staff & service
Disliked: Property conditions & facilities
Main Elevators was out had to use service elevators. Hallways smelled of mildew and mold. The room itself was clean. Older hotel that needs updated.
Stayed 5 nights in Mar 2025