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3,2 sur 5
Afficher les 11 avis ebookers

"Easy check in, location, nice rooms, nice veiws, comfy bed " Plus

Par un voyageur vérifié, le Tue 07 May 2019

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Chambre Exécutive, plusieurs lits, non-fumeur

Nombre de lits 1 lit double Occupation maximale 2 max.

Chambre Standard, 2 lits une place, non-fumeur

Nombre de lits 2 lits 1 place Occupation maximale 2 max.

Chambre Familiale, plusieurs lits, non-fumeur

Nombre de lits 1 lit double Occupation maximale 3 max.

Chambre Exécutive, 1 lit double, non-fumeur

Nombre de lits 1 lit double Occupation maximale 2 max.

Chambre Standard, 1 lit double, non-fumeur

Nombre de lits 1 lit double Occupation maximale 2 max.

Suite, 1 très grand lit, non-fumeur

Nombre de lits 1 très grand lit Occupation maximale 2 max.

Note de Hull Humber View Hotel, BW Signature Collection basée sur 11 avis vérifiés

Résumé de l’avis
3,2 sur 5 3.0 sur 5.0
Propreté de la chambre 4.0 sur 5.0
Services et personnel 3.5 sur 5.0
Confort de la chambre 4.0 sur 5.0
État de l’hôtel 3.5 sur 5.0

Avis voyageurs sur l’hébergement Hull Humber View Hotel, BW Signature Collection

Tout le monde (4) Couples (1) Affaires (1) Famille (5)
4 sur 5

Publié par le 17 mai 2022

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4 sur 5

Publié par le 16 août 2019

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Commentaire laissé par : la direction de l’hôtel

2 oct. 2019 par John

Good Afternoon Thank you for your valuable feedback. We look forward to welcoming you back again. Kind Regards John Atkinson Operations Manager

5 sur 5

Publié par le 8 juil. 2019

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Commentaire laissé par : la direction de l’hôtel

12 juil. 2019 par Serena

Thank you for your high recommendation!

1 sur 5
Very disappointing stay at this property. We arrived around 11:30pm after a long long drive, but despite being told there was a 24 hour reception, we had to wait 15 minutes for someone to actually turn-up and check us in. When we were actually dealt with and went to our allocated room it was extremely hot with no means of turning the heating down. We phoned down to 'reception' and were abruptly told the heating was on a timer and that's just how hot it it. We were advised he might be able to get us a fan, but guess what, this did not come and we had to sleep on top of the covers with both windows open, this resulted in bugs getting in and us getting bitten. The next day we spoke to reception again, we were told someone from maintenance would look into it but this never happened and a member of staff simply turned up with a very lightweight fan that failed to cool the room down, as a consequence this resulted in not actually being able to spend any time in the room during our stay, other than when attempting to sleep, which was extremely uncomfortable. Surely any type of modern hotel should have in-room temperature controlled facilities because not everyone likes rooms to be roasting hot. Very poor.

Publié par de UK, le 20 mai 2019

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Commentaire laissé par : la direction de l’hôtel

12 juil. 2019 par Serena

Thank you for your valuable feedback, and I am disappointed to hear that you did not have a memorable stay on this occasion. We do provide fans in all of our guest rooms, which are allocated in the wardrobe; however no heating should have been on so late at night. We hope to welcome you back to the Hallmark Hotel Hull in the near future.

4 sur 5
Easy check in, location, nice rooms, nice veiws, comfy bed

Publié par le 7 mai 2019

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Commentaire laissé par : la direction de l’hôtel

20 mai 2019 par John

Good Morning Thank you for your valuable feedback. I'm delighted you enjoyed your stay with us and i look forward to welcoming you back again. Kind Regards John Atkinson Operations Manager

4 sur 5

Nice hotel

We liked our stay, nice hotel, good food, lovely view of the bridge. The only problem we had is to get from city centre to North Ferribly after 11pm. No taxi wanted to go there. Literally noone! So if you are staying in this hotel and going out in the city, beware.

Publié par de London, le 7 déc. 2017

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1 sur 5

Terrible noise until 2am

Pros: Good facilities and breakfast
Cons: Better noise control, more friendly staff, warning when booking if wedding party is also occurring.
Booked a room for one adult and two children (12 and 14), room provided was a double (unsuitable for two children of these ages) bed with a single camper bed which was at floor level with the worst mattress I have ever seen. Terrible noise from wedding party guests directly outside of our first floor window until 2am in the morning (shouting and screaming), unable to report as telephone in room was not working. When reporting the following morning, was told that this could not be helped as they had a large wedding party in and noise should be expected. Room cleanliness was overall good except for large amounts of mould underneath bath mat. Restaurant area and breakfast were very good.

Publié par le 25 juil. 2016

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1 sur 5

Never again

The hotel was very nice but the customer service let it down, big time. The arrangements for dining seemed to have no organisation at all, my booking for our evening meal was lost, and the attitude of the staff was very off putting, they seemed impatient and pushy. I was offered complimentary drinks and they didn't even manage to get those right. I wouldn't go back again.

Publié par le 29 déc. 2015

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2 sur 5

disaster

Looked lovely, and rooms were pleasant but the service in the restaurant was dreadful, after ordering our food we were told they couldn't cook it because there was a large party to serve so we had to wait 2 1/2hours, the attitude of the staff wasn't welcoming either. With one or two other little things added as well we won't be going back.

Publié par le 15 déc. 2015

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5 sur 5

Overnight stop

Stayed here as a stopover. Lovely location with a view of the Humber bridge. Food in restaurant was ok. Nice sauna.

Publié par le 19 mai 2015

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.