We were planning a good vacation but instead we faced some problems when we got to our villa, we were surprised that we were next to a cemetery, not something we wanted to be next to, we felt very uncomfortable. Other problem was, my wifeâs hair got ruined by the jacuzzi, never have that happened to her in other jacuzzis we used, her hair turned green color, and instead of enjoying our vacation we spent time trying to wash out all the green stuff out of her hair using baking soda, and ketchup, which was awful to do, we have before and after pictures to include, and after all the tries it didnât really help to get her hair to normal. On the cleanliness of the villa we found black hair on the bed when we started to unfold it, pretty sure the bedding wasnât washed cuss of how it looked. Also some of the lights didnât work. As for silver thatch guest services, our manager Penni recommended them to us as a help guid on all information on all activities going on the island, that they will know all the pricing and even set something up, as we came there, they werenât helpful at all, they just gave us the folder and really didnât know what we were talking about, so very unhappy with that.