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Holiday Inn Norwich North by IHG

4.0 star property

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Photo gallery for Holiday Inn Norwich North by IHG

Indoor pool
Exterior
Cocktail bar
Cocktail bar
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Cromer Road, Norwich, England, NR6 6JA
  • Place, Catton Park
    ‪16 min walk‬
  • Place, Hellesdon Hospital
    ‪2 min drive‬
  • Place, Badminton at Blyth Jex
    ‪4 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪14 min walk‬

Room options

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 5 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premium Room

8.0 out of 10
Very good
(1 review)
  • 6 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds

7.8 out of 10
Good
(8 reviews)
  • 5 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed (Top Floor)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Single Bed (Top Floor)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed (Walk-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed (Walk-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Garden View

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premium Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Garden View

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Garden View

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Ground Floor

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

8.0 out of 10
Very good
(12 reviews)
  • 5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(12 reviews)
  • 6 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 6 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Balcony

  • 6 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Norwich North by IHG

Hotel in Norwich with fitness centre and sauna
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and self parking.
Holiday Inn Norwich North by IHG offers 121 air-conditioned accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Norwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Norwich North by IHG. During your stay, you'll be within walking distance of Catton Park. Free WiFi in public areas, an indoor pool and a restaurant are available. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from Catton Park and a few minutes from Sweetbriar Marshes
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Holiday Inn Norwich North by IHG offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2361 square feet (219 square metres) and includes conference space. The business-friendly Holiday Inn Norwich North by IHG also features a garden, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 4-star Norwich hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 9:30 AM.
Concorde Restaurant – This restaurant serves breakfast, lunch and dinner.
Concorde Bar – This cocktail bar only serves light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 4.95 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Concorde Bar
  • Concorde Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 2,361 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 55.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 4.95 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 55.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich North
Holiday Inn Norwich North
Norwich North Holiday Inn
Holiday Inn Norwich Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich North Hotel
Holiday Inn Norwich
Holiday Inn Norwich North
Holiday Norwich By Ihg Norwich
Holiday Inn Norwich North by IHG Hotel
Holiday Inn Norwich North an IHG Hotel
Holiday Inn Norwich North by IHG Norwich
Holiday Inn Norwich North by IHG Hotel Norwich

Holiday Inn Norwich North by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 311 out of 676 reviews
Rating 8 - Good. 239 out of 676 reviews
Rating 6 - Okay. 77 out of 676 reviews
Rating 4 - Poor. 38 out of 676 reviews
Rating 2 - Terrible. 11 out of 676 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Deividas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel of you need to stay near airport
Stayed 1 night in Sep 2025

4/10 Poor

Tina

Disliked: Property conditions & facilities, room comfort
Very disappointed...1st room they allocated hadn't been cleaned from previous occupants, though bedding stripped and let on floor, bin still full. Allocated a different room, and seemed ok but nothing special. However, after returning to the room at 11pm after an evening out found a note on door advising that there was no hot water or heating due to a boiler breaking down. Initially didnt think much of it as we were tired. However, over night the lack of heating was noticeably as bedding was heavy and too warm, so when threw it off, cold very quickly. On top of that I kept hearing the humming of the fans from the air conditioning which was outside the bedroom window which kept me awake. We went to use the spa and showers there which we were told were working, to find spa out of action and the showers had glass doors which mean't couldn't have a proper shower. Breakfast was ok and plenty to choose from. Due to everything we had experienced we decided to book out at 10am rather than midday, and raised our disappointment of our stay with receptionist, who was the only one we really had any interaction. I had a phone call on the way home from a manager,who the lovely receptionist had spoken to about our stay and they have offered to refund our one night stay. I would only use this hotel again if I was flying out from Norwich airport not for when I visit family in the area.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff at a Comfortable Hotel

The staff were all wonderful and the room was comfortable, spacious, and clean. Receptionists were helpful, efficient, and friendly. I highly recommend this hotel.
Stayed 1 night in Oct 2025

4/10 Poor

Julie

Stayed 1 night in Sep 2025

6/10 Okay

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast wasn't great, lukewarm at best . Handy for what was required though.
Stayed 1 night in Sep 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent hotel with very good facilities.
Stayed 1 night in Jul 2025

10/10 Excellent

Grzegorz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 1 night in Sep 2025

10/10 Excellent

Aldwin

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning is very good
Stayed 2 nights in Aug 2025

10/10 Excellent

Vivienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed a few hours, due to flight times
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel was in a good location for getting to UEA for an open day and was easy to get to from Sheffield. The staff were friendly and helpful and the main area was clean and well decorated. The room smelled a little damp when we arrived though the smell faded quite quickly. We found a good wrapper down the side of the sofa bed which wasn't great but the bedding and towels all seemed clean. The mattresses on both the bed and the sofa bed were extremely uncomfortable which was a shame and because of this I would not start at this girl again.
Stayed 1 night in Sep 2025

6/10 Okay

Tyler

Stayed 1 night in Aug 2025

8/10 Good

Shaun

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for a Family Stay

Very nice hotel. The restaurant had a children's play area and the staff were especially welcoming and helpful; Miss Cindy in particular went out of her way to be kind to our children. Finally, because the play area was designed in one corner, we did not need to worry about noise disturbing other guests.
Stayed 1 night in Aug 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Elina

Stayed 2 nights in Aug 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
.......................
Stayed 2 nights in Aug 2025

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice weekend break with my son to visit the new Castle museum. Hotel was quiet, clean, and friendly and helpful staff. The only downside is it’s a long way out of town. But there’s a regular bus service nearby.
Stayed 2 nights in Aug 2025

10/10 Excellent

NG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break in Norfolk

Professional and diligent staff in every department.
Stayed 2 nights in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely hotel

Easy to get to, and a well lit car park. Breakfast was good, but hot food was not as hot as it could be. The first day most of it was cold. I had breakfast at 9am and it didnt finish serving until 10.30am. The second day was better. The choice was really good and self serve. The rooms are a good size and the bathrooms are modern and bright. The early access and late leaving is a bonus . The staff are really friendly and helpful.
Stayed 2 nights in Aug 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 1 night in Aug 2025

6/10 Okay

Jagjit

Travelled with group
Liked: Staff & service, property conditions & facilities
Staff were truly excellent- helpful and polite. However, the room had faults. The AC did not work for bothe nights. Staff were not able to correct that. The sink in our room was cracked. The exhaust fan in the bathroom did not work. There mosquitoes in the bathroom. Overall not up to the usual Holiday Inn Standards.
Stayed 2 nights in Aug 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Found this to be an excellent choice of hotel. Staff were helpful and friendly. Bedrooms were big and comfortable. Loved having pillow choices. Pool/sauna/steam room a bonus. There was a good range and choice of food and drink options. Buffet style breakfast, lots of choice. Had evening meal in restaurant, excellent. Definitely will stay again.
Stayed 2 nights in Aug 2025

8/10 Good

Eugenie

Stayed 2 nights in Aug 2025

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We would recommend this Holiday Inn!

We were visiting friends in Cromer Pier Show and I wanted to book a last minute Hotel. The Holiday Inn was the closest (over 20 miles away) and available and the best rate. I didn’t realise breakfast was included, which was a nice surprise when the receptionist informed us at check in. We could have used the pool, but didn’t have time in the end. The room was spacious and the beds were comfortable. My son and I will be back next year, unless we camp in Cromer. I can recommend this Holiday Inn, convenient for the airport and has a cheeky McDonald’s situated behind it, if you feel like a late night snack! The breakfast was very good! I wasn’t sure about the barking dog in the conservatory, at breakfast time, I felt sorry for the staff member who had to converse with the owner, who was worse. We would recommend this holiday Inn for a budget stay, that’s a little more than budget, but worth it.
Stayed 1 night in Aug 2025