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Holiday Inn Norwich by IHG

4.0 star property

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Photo gallery for Holiday Inn Norwich by IHG

Daily full breakfast (GBP 16.95 per person)
Point of interest
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

Explore the area

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Ipswich Road, Norwich, England, NR4 6EP
  • Place, Danby Wood
    ‪1 min walk‬
  • Place, Marston Marshes
    ‪15 min walk‬
  • Place, University of East Anglia
    ‪5 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds

7.8 out of 10
Good
(8 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Room amenity

Standard Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(11 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds

  • 12 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(17 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Holiday Inn Norwich City by IHG
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,000 reviews
The price is CHF 82
includes taxes & fees
4 Jan - 5 Jan 2026
Holiday Inn Norwich City by IHG

About this property

Holiday Inn Norwich by IHG

Hotel with a full-service spa, near Norwich Theatre Royal
A full-service spa, an indoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
Holiday Inn Norwich by IHG offers 119 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a bath and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Norwich by IHG. During your stay, you're just a quick walk from Danby Wood. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, facials or manicures and pedicures at the spa
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from Norwich Theatre Royal and 6 minutes from The Forum
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Norwich by IHG offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 212 square feet (20 square metres) and includes conference space. A children's pool, a sauna, and spa services are also featured at the business-friendly Holiday Inn Norwich by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Norwich hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Junction Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Junction Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 212 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel NORWICH
Holiday Inn NORWICH
NORWICH Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel
Holiday Inn Norwich
Holiday Norwich By Ihg Norwich
Holiday Inn Norwich by IHG Hotel
Holiday Inn Norwich an IHG Hotel
Holiday Inn Norwich by IHG Norwich
Holiday Inn Norwich by IHG Hotel Norwich

Holiday Inn Norwich by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 366 out of 879 reviews
Rating 8 - Good. 358 out of 879 reviews
Rating 6 - Okay. 104 out of 879 reviews
Rating 4 - Poor. 31 out of 879 reviews
Rating 2 - Terrible. 20 out of 879 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Nick

Travelled with partner
Overall review score is based on room size, bathroom size, and value for money, which are all poor. We have stayed in much roomier Travelodges! This was probably the most cramped king-sized room we have ever had to endure. Very relieved to get home to some space!
Stayed 3 nights in Sep 2025

8/10 Good

mannoj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Roger

Stayed 2 nights in Sep 2025

6/10 Okay

Olivier

Travelled with partner
Liked: Cleanliness, staff & service
Disappointing. The place is ok if you get a good price but tired overall. How such a big place doesn’t have car charging is so backward. Nice swimming pool and gym but the steam room was out of service, the sauna is tiny. Our bedroom (superior) was a good size, clean design and quiet but the drinks fridge made a constant buzz, not loud but too noticeable. Our shower had little water pressure and although the bathroom appeared to be recently done, you cant help noticing the bubbled up paint on the bathroom door. The breakfast offering is fine but there were no pastries left when we came down at 9, although refilled 20 min later. The lonely coffee machine was painfully slow and needed frequent minute breaks to warm up causing a constant queue. Some gave up and had tea instead. Coffee was fine though.
Stayed 1 night in Sep 2025

8/10 Good

Victoria Hartley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Handy, easy to find hotel. Selected because we needed twin beds rather than a double. Breakfast was excellent. Beds were comfortable. Lots of parking.
Stayed 4 nights in Sep 2025

2/10 Terrible

Maureen

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room had clearly not been hoovered before our stay and had to ask for 2 days before they hoovered it. Shower did not drain well so could only have short showers to prevent flooding the bathroom - again reported it for 2 days before slight improvement. Receptionist on arrival said all the right things but tone was off and unwelcoming. The rest of the staff were very nice.
Stayed 5 nights in Sep 2025

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this Holiday Inn normall stay at ine in Town near Football pitch so well done team.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well recommended hotel for a short break

Great staff made the stay amazing. Chose this hotel for easy navigation to Norfolk coast for a beach weekend. We were pleased with our choice of this hotel. Well placed for access to Norwich and Norfolk coast in general. Amazing staff and service make the stay special.
Stayed 2 nights in Aug 2025

6/10 Okay

Mark

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Helen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

edward

Liked: Staff & service
Disliked: Property conditions & facilities
The location is very convenient for a night south of Norwich with a drive south ahead of us in the morning.
Stayed 1 night in Aug 2025

10/10 Excellent

Sulimanka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service
Stayed 1 night in May 2025

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Susie

Travelled with family
Liked: Staff & service, room comfort

Not a four star, but a perfectly decent 3 star.

The good: plentiful free parking. Staff were efficient and friendly. Breakfast had a good range and vegan options were available. Location was good (6 mins from Norwich city centre). Beds were firm and pillows were decent. The bad: the bathroom in a standard room is like one of those puzzles you used to get in the 90's. The ones where you had a flat plastic square and there were several tiles, and you have to move them into the correct position to form the picture. Remember those? That's like the bathroom. It's very small. Getting into the shower takes some serious manoeuvring and to be frank, if you're a little bit chunky, you might struggle. The ugly: cleanliness generally was very good. There was a hair ball in the bathroom that (hopefully) was from the previous occupants hairbrush so it wasn't perfect. I wasn't particularly bothered by it, but if you're a bit fussy or a bit "Monica" you might not think that's good enough. Perfectly good hotel for a weekend. Would probably consider somewhere else (or a more expensive room) for anything longer.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay, would stay again.

Very comfortable, clean & very friendly & helpful staff. Breakfast was good and location good.
Stayed 2 nights in Aug 2025

10/10 Excellent

GRAHAM

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to Norwich centre, large car park, great reception area and bar and restaurant. Great stay, I will be back.
Stayed 2 nights in Aug 2025

6/10 Okay

Philip

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Anna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Ok place to stay close to UEA but overall it is old and tired looking. Everything was a bit worn.
Stayed 1 night in Jul 2025

10/10 Excellent

Bradley

Stayed 1 night in Jul 2025

8/10 Good

Bethany

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Dated but otherwise good hotel.
Stayed 1 night in Jul 2025