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Hotel Callista

2.0 star property

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Photo gallery for Hotel Callista

Reception
Front of property
Ballroom
Classic Double Room | Memory-foam beds, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
352 Main St, Norwich, CT, 06360
  • Place, Spirit of Broadway Theater
    ‪8 min walk‬
  • Place, Norwich Arts Center
    ‪8 min walk‬
  • Place, Slater Memorial Museum
    ‪5 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪26 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Memory-foam beds, iron/ironing board, free WiFi, bed sheets

Comfort Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room | Memory-foam beds, iron/ironing board, free WiFi, bed sheets

Classic Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Studio

Comfort Studio | Memory-foam beds, iron/ironing board, free WiFi, bed sheets

Comfort Studio

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio

Deluxe Studio | Memory-foam beds, iron/ironing board, free WiFi, bed sheets

Deluxe Studio

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Senior Studio

Senior Studio | Memory-foam beds, iron/ironing board, free WiFi, bed sheets

Senior Studio

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Studio

Executive Studio | Memory-foam beds, iron/ironing board, free WiFi, bed sheets

Executive Studio

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite | Living area | 55-inch Smart TV with cable channels, Netflix, Hulu

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Memory-foam beds, iron/ironing board, free WiFi, bed sheets

Family Room

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room | Memory-foam beds, iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Double Room

Club Double Room | Memory-foam beds, iron/ironing board, free WiFi, bed sheets

Club Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Callista

This smoke-free hotel features express check-out, free self-parking and free Wi-Fi in public areas. Other amenities include a vending machine. Housekeeping is available once per stay.
Hotel Callista offers 24 air-conditioned accommodations with espresso makers and complimentary bottles of water. Beds feature memory foam mattresses. 55-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Callista. During your stay, you're just a quick walk from Norwich Arts Center. Features include free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Amenities include a lift and a vending machine
  • 9 minutes by car from Mohegan Sun Casino and 12 minutes from Foxwoods Resort Casino
As a guest of Hotel Callista, you'll find a vending machine, express check-out, and a lift. Public spaces have free WiFi. Free self parking is available.

This Norwich hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (107 centimetre high)
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 40
Minimum check-in age - 25

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available

Special check-in instructions

Front desk staffed during limited hours
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 140
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Callista Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 92 out of 209 reviews
Rating 8 - Good. 63 out of 209 reviews
Rating 6 - Okay. 29 out of 209 reviews
Rating 4 - Poor. 13 out of 209 reviews
Rating 2 - Terrible. 12 out of 209 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean, front desk was very welcoming. Would absolutely stay here again!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice hotel near casinos
Stayed 1 night in Feb 2026
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The room was simple but very clean. The bed was very comfortable. Parking was very easy right next to the building.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sharon

The gentleman at the desk was wonderful and helpful!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room. Friendly staff and beautiful building.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Diana

Liked: Cleanliness, staff & service
Water pressure was great!!!!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Elizabeth

The staff was friendly and welcoming. The hotel room was clean and a convenient location (less than 15 minutes to Foxwoods Casino).
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jarrod

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel . New clean rooms. Very nice . They could add another vending machine though. The espresso in room machine was excellent too.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfy beds, great experience
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Sara

Disliked: Amenities, property conditions & facilities
Bed was harder than a rock. Room was also cold.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kristysue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and nice. Would stay again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brolota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely return: beautiful, clean room; easy check-in and check-out; wonderful staff; comfortable, welcoming lobby; easy access to downtown restaurants and waterfront; short drive to the waterfalls at Uncas Leap
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best!! Gorgeous building and maintained well.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Lori M

Liked: Cleanliness, staff & service
Need to clear the ice off of the walking ramp as my wife fell. The room was extremely cold and would not heat up.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities
A nice stay
Stayed 1 night in Jan 2025
Verified

4/10 Poor

william

Liked: Cleanliness, staff & service
people in the room next door had there TV on extremely loud and was talking loud all night and kept us awake. We complained to the front desk at 4 AM.we got no sleep. Will never stay at this hotel again. It was clean and convenient location otherwise.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Amber

Disliked: Property conditions & facilities
You can clearly hear everything in the hallways and people walking above you. There was no where to set all of our stuff, besides the floor. It was so bright in the room at night with the plastic curtains and the light from the heating unit- was like having a full moon in the room. Hotel Needs to be renovated.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service
Had a lovely stay. Very quaint place.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feels like a European hotel

It was a lovely stay. Super clean and quiet.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the fact Hotel Callista was creat of a private residence(mansion). Gave it a homey, comfortable feel. Staff was friendly and helpful. Rooms and the hotel in general were very clean. Would definitely stay at Callista again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and relaxing room.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good parking. Front desk person pleasant.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Hotel Calista. The room was nice and clean. The bed was extremely comfortable as well. I would recommend this hotel to anyone looking to stay in the area especially if you are going to go to Mohegan Sun.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Kristi K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool place in a town with a lot of upcoming potential.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Nice stuff, cute lobby. Quick uber ride to Mohegan
Stayed 1 night in Oct 2025