Doors were trapping people in, handles not on correctly.
Birds in the roof, roosting all night.
Bedding and towels smelled like theyd been left wet after washing.
The worst night in a hotel in years.
Nice hotel. Booked a twin room but got a family room!
Ideal for a short stay if visiting Motorpoint Arena. Not the Ritz but great for the price. Will definitely stay again if Iâm going to an event in Nottingham đ
The bed was ok, clean sheets and towels but smell a bit strange, for one night after party is a good, for this price you can not complain. Is loud in there you can hear everything, they can add earplugs for every room that will be nice. Overall not that bad đ
The staff we good and the room was ok, the mattress on the bed was very poor. the other cliental guests were very rough, they were clearly living fulltime in the hotel on some kind of government payment scheme. i will not stay there again.
The check in was easy enough and the lady on the desk was welcoming and friendly. There was a fusty smell throughout the corridors. The room comprised of a hallway that lead to a kitchen which led to the bathroom and the bedroom. The only heated rooms were the bedroom and the hallway. The kitchen smelt of cigarette smoke and was really cold the bathroom was also very cold and smelt damp. The bed was comfy slid across the floor and moved easily on several occasions my bed had moved away from the head board and my pillow fell down the back of the bed which led to a night of broken sleep that ended just before 6 am when someone in the courtyard below decided to drag a biffer bin loudly across the yard creating a lot of noise in the process.
When attempting to shower, the water pressure was non existent and the temperature of the shower was freezing and eventually became luke warm after several minutes waiting to see if it would get any warmer. My room had no towels upon arrival resulting in a trip down several flights of stairs and venturing through the smelly corridors to retrieve the towels. I am not sure whether the room had been thoroughly serviced before I arrived the floor had definitely not recently been vacuumed and there was a mysterious sticky patch right next to the bed. For the price I expected basic. I did not expect poor amenities and unclean facilities. Needless to say I left as soon as I got dressed and would not return or recommend to others.
This is good clean secure accomodation, ideal as an economic place to rest your head. No luxuries but everything worked well. No soap provided, just one mini shower gel. Not a problem but just not what we expected so we had to buy once there.
It is also one of the few hotels offering twin rooms and parking. Not everyone travels with a sleeping partner and I am bemused that so often only doubles are on offer.