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Cielo Zapoteco Confort Suites

3.0 star property

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Photo gallery for Cielo Zapoteco Confort Suites

Executive Quadruple Room | Premium bedding, down duvets, individually decorated, desk
Comfort Room, 1 Double Bed, Ensuite | Air conditioning
Superior Room | Bathroom | Shower, free toiletries, towels, soap
Restaurant
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Vicente Guerrero 516, Zona Feb 10 2015, Oaxaca, Oax., 68000
  • Place, Zócalo
    ‪7 min walk‬
  • Place, Oaxaca Cathedral
    ‪8 min walk‬
  • Place, Church of Santo Domingo de Guzmán
    ‪12 min walk‬
  • Airport, Oaxaca Intl. (OAX)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, Ensuite

Deluxe Room, 1 Double Bed, Ensuite | Premium bedding, down duvets, individually decorated, desk

Deluxe Room, 1 Double Bed, Ensuite

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Room

Design Room | Premium bedding, down duvets, individually decorated, desk

Design Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed, Ensuite

Comfort Room, 1 Double Bed, Ensuite | Premium bedding, down duvets, individually decorated, desk

Comfort Room, 1 Double Bed, Ensuite

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Quadruple Room

Exclusive Quadruple Room | Premium bedding, down duvets, individually decorated, desk

Exclusive Quadruple Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Quadruple Room

Elite Quadruple Room | Premium bedding, down duvets, individually decorated, desk

Elite Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Quadruple Room

Executive Quadruple Room | Premium bedding, down duvets, individually decorated, desk

Executive Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | Premium bedding, down duvets, individually decorated, desk

Premium Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Premium bedding, down duvets, individually decorated, desk

Superior Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Cielo Zapoteco Confort Suites

Hotel with a restaurant, 6-minute walk to Zócalo
This smoke-free hotel features a restaurant, a snack bar/deli and a coffee shop/cafe. A manager's reception is free. Additionally, a 24-hour front desk, a communal living room and a porter/bellboy are on-site.
Cielo Zapoteco Confort Suites offers 8 air-conditioned accommodations with coffee/tea makers and free toiletries. This individually decorated accommodation includes desks and dining tables. Beds feature down duvets and premium bedding. 45-inch LCD televisions come with premium cable channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.

During your stay at Cielo Zapoteco Confort Suites, you're just a quick walk from Zócalo. Enjoy features like a free manager's reception, plus a restaurant and a coffee shop/cafe.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Dining options include a coffee shop and a restaurant
  • Cooked-to-order breakfast served weekdays for a fee
  • Services include a porter
  • Within a 10-minute walk of Zócalo and Benito Juarez Market
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A free manager's reception is offered daily. An airport shuttle (available 24 hours) is available for a fee. Cielo Zapoteco Confort Suites also features a porter, a communal living room, and local meal delivery service.

This 3-star Oaxaca hotel is smoke free.

The hotel hosts a free manager's reception daily.
Cielo Zapoteco Confort Suites has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Weekday cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: MXN 200 for adults and MXN 150 for children
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Dining table
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • Area rugs in room
  • No lift
  • Smooth flooring in room

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 200 for adults and from MXN 150 for children
  • Airport shuttle fee: MXN 1200 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 850 (one-way), (from 1 to 12 years old)
  • Water fee: MXN 200 per day
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cielo Zapoteco Confort Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Cielo Zapoteco Confort Suites Hotel
Cielo Zapoteco Confort Suites Oaxaca
Cielo Zapoteco Confort Suites Hotel Oaxaca

Cielo Zapoteco Confort Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 101 out of 184 reviews
Rating 8 - Good. 59 out of 184 reviews
Rating 6 - Okay. 17 out of 184 reviews
Rating 4 - Poor. 4 out of 184 reviews
Rating 2 - Terrible. 3 out of 184 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Eduardo, Houston

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly Awesome experience
Stayed 1 night in Oct 2025

8/10 Good

Amelia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was well located a few blocks from the Zocalo, but it was in a slightly less frequented area with fewer shops than I would have liked. The checkin desk is on the second floor rather than the entrance/first floor, so it's a little confusing. The proprietors used a useful WhatsApp platform that allowed for Spanish/English translation, but they did not speak much English so communication could have been smoother. The hosts were friendly and hardworking, helping whenever they could. The building was clean and functional, and the rooms were nicely furnished, but the central part of the building was fairly basic with no decorations.
Stayed 4 nights in Oct 2025

6/10 Okay

Swati

Stayed 4 nights in Oct 2025

2/10 Terrible

Mark

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel itself looks like a converted office building. There’s no soundproofing at all. A lot of echo. A family lives there so you’re going to hear everything through the thin windows and doors. Do not book this hotel for rest or relaxation. On a positive note, the Wi-Fi was very fast! Bed was average; not comfortable or uncomfortable. Water pressure in the shower was weak. It will double your shower time. One time there was no cold water, just hot. Air conditioner was nice to have.
Stayed 6 nights in Aug 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Mounthzer, Sherwood Park

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Teresita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Manuel, FEDERAL WAY

Stayed 1 night in Aug 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mis vacaciones en el cielo zapoteco.

La atención fue excelente, la oferta de actividades, los alimentos en el restaurante. Recomiendo el hotel totalmente.
Stayed 6 nights in Jul 2025

10/10 Excellent

Lucia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was Clean and easy to locate with friendly staff
Stayed 1 night in Jul 2025

6/10 Okay

Angeles

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
The room was pretty but when wanting to sleep, there was people slamming doors and kept turning the lights off and on which didn’t let me and my family sleep.
Stayed 1 night in Jun 2025

6/10 Okay

James

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The free drink is just a water dispenser or cold coffee- that’s the daily manager reception. The room I reserved was not ready so they put me in a different one. I specifically reserved one with a table and 4 chairs and got one with no table and 1 chair.
Stayed 1 night in Jun 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All I can say is you will not find a better place to stay in Oaxaca City. Everything about this hotel makes it absolutely worth staying at. Easy check in process, great communication from the staff at all times, perfect location about 7 minute walk to the center of everything and impeccable service. The staff go out of their way to ensure your stay is a good one. And the price is right for such a nice, clean and well run hotel. Very quiet away from all the movement and noise of El Centro. The only small hiccup at check in was an extra 5% charge for using a credit card which isn’t shown in the hotels.com listing. However, this small issue that only cost maybe an extra 50 pesos (approximately $3 USD) wasn’t something that would stop me from going back. In fact whenever I do return to Oaxaca City, I won’t even bother looking anywhere else as this is definitely the best bang for your buck you will find anywhere. One of the best stays I’ve ever had in Mexico. Stay here… You won’t regret it.
Stayed 2 nights in Jun 2025

8/10 Good

VICTOR MANUEL PALOMERA

Stayed 3 nights in Jun 2025

6/10 Okay

Erika

Liked: Staff & service
The room was nice and clean, double bed for 4 people.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. I'll be coming back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So happy with the service, I would definitely go back!
Stayed 3 nights in Mar 2025

6/10 Okay

Luis A

Liked: Staff & service
The sheets where dirty we had to ask the cleaning staff to change them
Stayed 1 night in Mar 2025

8/10 Good

Magaly

Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Stayed 3 nights in Feb 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación cerca del centro. Las instalaciones son limpias y nuevas. Volvería a hospedarme aquí.
Stayed 4 nights in Jan 2025

2/10 Terrible

Sara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

selene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable el personal, está muy centrico de todo.
Stayed 4 nights in Jan 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service
The first room was not very clean, and there was mold on the wall. However, when I pointed these out to him, he upgraded us to a better room, which was good. The property's location was excellent—close to the Zocolo, with good neighbours and 24/7 security. The staff aimed to please us, so we would stay there again.
Stayed 3 nights in Feb 2025