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Tokachi Nauman Onsen Hotel

3.0 star property

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Photo gallery for Tokachi Nauman Onsen Hotel

Spa
Property amenity
Spa
Property grounds
Front of property – evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
384-1 Churuishiroganemachi, Makubetsu, Hokkaido, 089-1701
  • Place, Naumann Elephant Museum
    ‪2 min walk‬
  • Place, Obihiro Zoo
    ‪50 min drive‬
  • Place, Tokachigawa Onsen
    ‪51 min drive‬
  • Airport, Obihiro (OBO-Tokachi - Obihiro)
    ‪28 min drive‬

Room options

View all photos for Japanese-style Room, Non Smoking (for 4 Adults)

A room with a bed, a table, a TV, and a window with curtains.

Japanese-style Room, Non Smoking (for 4 Adults)

  • 1 bedroom
  • Sleeps 6
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese Western Style Room, Non Smoking

Japanese Western Style Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Japanese Western Style Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 10
  • 2 Single Beds and 4 Single Futons
  • Free Wi-Fi

View all photos for Twin Room with Extra Bed, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Twin Room with Extra Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Luxury Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Twin Room, Non Smoking

A hotel room with two beds, a sofa, a small table, and a window.

Executive Twin Room, Non Smoking

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Luxury Room Barrier Free

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Western Room

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Twin Room, Non Smoking

A hotel room with two beds, a sofa, a small table, and a window with curtains.

Executive Twin Room, Non Smoking

  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Non Smoking

A hotel room with two beds, each with white and red bedding, and a blue patterned wall.

Triple Room, Non Smoking

  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

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About this property

Tokachi Nauman Onsen Hotel

A restaurant, a sauna and spa services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, gift shops/newsstands and a TV in a common area are on-site.
Tokachi Nauman Onsen Hotel offers 17 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Makubetsu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.

During your stay at Tokachi Nauman Onsen Hotel, you're just a quick walk from Naumann Elephant Museum. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and a gift shop
  • On-site recreation includes hot springs, a sauna and mini golf
  • Steps from Naumann Elephant Museum and 11 minutes by car from Road Station Sarabetsu
There's a restaurant on site. WiFi is free in public spaces. Tokachi Nauman Onsen Hotel offers its guests hot springs and a sauna. Spa services, a vending machine, and gift shops/newsstands are also featured at Tokachi Nauman Onsen Hotel. Free self parking is available.

This 3-star Makubetsu hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9 AM.
Tokachi Nauman Onsen Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7 AM to 9 AM for a fee: JPY 1,500 per person
  • A restaurant

Things to do

  • Bicycle rentals
  • Hot springs
  • Karaoke
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Mini golf
  • Playground

Conveniences

  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • No lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7:00 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 1500 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Tokachi Nauman Onsen HOTEL arco Makubetsu
Tokachi Nauman Onsen arco Makubetsu
Tokachi Nauman Onsen arco
Tokachi Nauman Onsen
Tokachi Nauman Onsen HOTEL arco
Tokachi Nauman Onsen HOTEL Hotel
Tokachi Nauman Onsen HOTEL Makubetsu
Tokachi Nauman Onsen HOTEL Hotel Makubetsu

Tokachi Nauman Onsen Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 15 out of 38 reviews
Rating 8 - Good. 15 out of 38 reviews
Rating 6 - Okay. 7 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Satoko

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
スタッフが親切でした。お風呂とサウナも良かったです。
Stayed 1 night in Apr 2026
Verified

8/10 Good

HARUO

Liked: Cleanliness, staff & service, amenities
部屋がきれいに清掃されて、スタッフの対応も良かったです。また、泊まりに行きたいと思っています。
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

TETSUYA

Liked: Cleanliness, staff & service, amenities
客室、食事 、施設すべてよかったです
Stayed 1 night in Oct 2025
Verified

8/10 Good

Kazuo

Liked: Cleanliness, staff & service, property conditions & facilities
清潔感がある
Stayed 1 night in Sep 2025
Verified

8/10 Good

ようこ

Liked: Cleanliness, staff & service, property conditions & facilities
良かったです
Stayed 1 night in Sep 2025
Verified

8/10 Good

カズヒロ

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
温泉ですが、キャンプ等の日帰り客も受け入れているためか消毒性の強い泉質の温泉のような気がします。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

YOHEI

Liked: Cleanliness, amenities, property conditions & facilities
大変良かったです。
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
温泉の泉質がとても良かったです。 お部屋もとても広くて清潔的でした。 無料で借りれる人生ゲーム楽しかったです。
Stayed 1 night in Apr 2025
Verified

8/10 Good

MIHO

Liked: Property conditions & facilities
温泉の泉質が非常によかった。
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Midori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉の泉質がとても良かったです。 フロントの方が子どもたちにも優しく親切でした。 今回時間がなく借りませんでしたが、滞在中に部屋で使えるボードゲームや、公園で使えるボールなどの貸し出しがありました。 清潔感のある部屋で快適に過ごせました。
Stayed 1 night in May 2024
Verified

8/10 Good

Keiichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂が日帰り温泉になってたので、結構混んでた。 朝食はとても美味しかったです。
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Oda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
客室も温泉も良かったのですが、レストランのオペレーションが悪かった。 ①品切れが多い ②呼び出しボタンを押しても時間がかかる ③ホールスタッフが未修練な感じ 実際のところは知りませんが、全体的に以前の3セクっぽい素人感…
Stayed 1 night in Jul 2023
Verified

6/10 Okay

しお

Liked: Cleanliness, staff & service
温泉も施設も清潔でよかった！
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方がとても親切で助かりました。
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適でした。

満室でしたが、快適に過ごせました。 お風呂も落ち着いて入ることができました。 また、ゆっくり行きたいと思います。
Stayed 1 night in Sep 2021
Verified

8/10 Good

NOBORU

Liked: Cleanliness

温泉最高！

温泉のお湯が凄く良かった！ 肌がツルツルになります(^^)
Stayed 3 nights in Jul 2020
Verified

8/10 Good

Shigeru

Liked: Cleanliness, staff & service

フロント、お風呂、レストラン等のサービスは快適で気持ちよくすごせました。

夕方はお風呂が少し混みあってました。 夜は空いています。 隣の部屋の目覚ましが朝の五時から３０分ごとにしばらく鳴り続けてました。
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
次回行くときも必ず泊まります
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も広くて清潔感があって過ごしやすかったです。
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

michiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

初めての幕別

初めて訪れた幕別。静かで広々として、館内も過ごしやすいところでした。温泉もツルツルで気持ちよく露天風呂も一日二度と浸かりました。レストランの食事も美味しかったです。
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Shigeru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゆっくり過ごすことができました。 お風呂は露天風呂で貸し切り上腿で満喫しました。
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Architecture étonnante (tout béton),des chambres japonaises spacieuses et fonctionnelles.
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Verified traveller

料理がおいしかった。 夕ご飯、朝食共に。 スタッフの皆さんも親切で笑顔で迎えてくれました。
Stayed 1 night in Nov 2018
Verified

8/10 Good

JUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

また泊まりたい。

建物はモダンな造りであるが、若干傷んで来たように思える。 食事は夕食も朝食も美味しかった。
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Koji

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025