The Polynesian is conveniently located on the OC boardwalk making it easily accessible to all the attractions. The condo is a nice spot for one or two people looking to go to the beach. Check-In and check-out procedures were easy and smooth.The balcony is deep which was great when it rained because i could sit outside and not get wet. However, you can see your neighbors if you all are on the balconies, so privacy was a little questionable there.The kitchen is tight, and the ceiling in the bathroom is low; if you are 6ft tall, you might hit your head. Overall, exactly what i needed for spring. If you want to be in the thick of it for summer, then this is a great spot. If you are looking for peace and quiet, go to higher streets.
The realtor company, Vascara, who managed the property was absolutely terrible. Their customer service was very rude and non helpful AT ALL! We had a problem with the lock on the rental and we were dismissed as if we need to solve it ourselves. I will never use Vrbo ever again if it involves Vascare
We had nothing but problems with the Polynesian since we arrived. Long story short we never received our starter package that include our soap, toilet paper etc, or door lock never locked, so our apartment was never locked the whole time we were there. There was a leak in our room the was dripping down two floors so for one day we ad Plummers in our room trying to fix a leak and cutting holes in the wall. Every time I called customer service they said they would put in ticket and then they were going to have a manager call. Very had our problem solved and manager never called!
Check in delayed for cleaning, once ( when cleaning person was done she let us in) realized keys given did not fit door. Could not lock door to go out. Took until next afternoon- with tons of calls - saying someone will be there in a hour. No one ever came.