There was a leak in the kitchen and flooding that occurred about a hour before our check in time and was not communicated with us at time of checkin in office. Walked in to people working in condo.Condo was filthy. Light bulbs were out and condo very dark. Condo did not even come with a working broom or dust pan.Beds uncomfortable and need to be replaced as you can feel springs through them.Bathroom door was unable to be closed.Internet barely worked constantly going out and unavailable. Extremely outdated and musty old smell.Pool hours for summer was a joke. Closing at 8. If you have kids BEWARE no jumping, no toys allowed.Stairs were always locked so you had to carry a key with you at all times to be able to take them. Worst experience for the price paid.
Overall we were very happy with our stay. The view and location were amazing! It needed a few small updates, but for the price we paid we were very happy with the condo unit. We spent more time on the beach and out and about than we did in the unit, so for what we needed it for it was great.
The bathrooms and floors were dirty! On arrival, I walked in and through to check things out. I felt sand on my feet and the floors were so dirty, my feet were brown! The place smelled musty and the towels smelled like they were left in the washer too long wet. Nasty smell!! The toilet overflowed with the first flush! One of the sliding glass doors doesnât open because itâs off the track so we could only open one.
We can say that the maintenance man came quickly to check on the toilet. We were told to make sure we push the handle down hard to flush #2âsâŠ
We would not stay here again because of the smell and lack of cleanliness.
Everything was a cluster!
Not allowed to check in 30 min early AND no late check out allowed either!
Have to pick up bldg keys from another location...check in person was annoyed having to give us a 2nd key to accomodate all guests
Super long entry door code, never worked the first try
I booked this place three month aga yet when we arrived our unit smelled musty/moldy so we had to request full refresh
All 3rd party communications, no one onsite is able to help...not helpful
Hidden parking fees requiring CASH ONLY were NOT noted on original booking, shady
I will NEVER book Vacasa nor will I ever recommend them to anyone I know! đ
Things in general were fine, except only 2 hangers total between the 2 bedroom closets! Would have been nice to have a couple of lounge chairs on the patio instead of or in addition, to a wooden table with 6 wooden chairs.
Great location on the beach conveniently located near lots of shops and restaurants. 10-15 min drive to the boardwalk. Kids loved the pool. Couldâve been a little cleaner but wasnât awful. The property worked for our family of 7. Overall we had a great stay.
This is a terrific rental. Ocean and pool view were wonderful - even on the first floor. We had older boys with us so the larger double beds were perfect. The condo is in great condition compared to other rentals we have stayed in OC.
Very roomy for 6 people.