We had a great time here the whole week. The place was beautiful. Everything was very clean and nice. It looks great in pictures but even better in person. Would definitely come here again if itâs just my wife and two kids with me.
We have vacationed in Ocean City for years with our extended family. This was the first year that just our family of four came. The 11J Hideaway was perfect for our family. The unit itself was beautiful and very well thought out with visiting families in mind. It was super clean and fully equipped. We definitely hope to be back soon!
From the minute we entered 11J, we couldn't have been more impressed. Immaculately clean. Adorable beach-themed decor. Well stocked with kitchen items and appliances to make our stay as if we were at home. Having the grocery store across the street was a bonus, plus three super delicious restaurants within walking distance made it so easy for us to plan our dinners.The view from the balcony was breathtaking. We didn't have to leave early to get a good spot on the beach, as it is huge with plenty of soft sand to plant your umbrella, chairs, etc.
The owners and the management company were very proactive and responsive in communicating with us. We can't recommend 11J at the Pyramid more highly.
First- Condo was better than we expected. The balcony was wonderful! Easy to get to beach, and walking to grocery. The key in system worked well. Once we were inside we had no need to contact anyone. Checkout was clear. Elevators were fast. Restaurants in the area were fantastic.
Checkin - the condo uses a third party checkin team who then was using a third party at the site itself. We could not show up on site prior to 4:00 or a financial penalty - what? Then the checkin office closes at 5:00 on Saturday. So that gave us a one hour window before we would need to call the out-of-office number. We got caught in traffic on the bridge so made it with 15 min to spare. Staff were not that friendly. We had to pay $10 for the building facilities more than what were told and it had to be in cash - I don't keep $40 in my phone case. Husband came up to the floor above the lobby (yes - come up one floor to find an office that is not the office we rented from) and gave the money. I told the person that we were told $30 when she asked for $40 and she said "I just work here". No other assistance offered and she was on to the next person in line.
After that hectic beginning we enjoyed ourselves and the lovely condo.