2/10 Terrible
Sylvia
Travelled with family and small children
11 Apr 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Sylvia
Stayed 10 nights in Mar 2025
Entire apartment
Hilyfe Chateau
3.5 star property
Choose dates to view prices
Photo gallery for Hilyfe Chateau
Reviews
2.02.0 out of 10
Entire apartment
2 bedrooms2 bathroomsSleeps 7
Popular amenities
- Pool
- Kitchen
- Parking included
- Free Wi-Fi
- Air-conditioning
- Laundry room
Explore the area
Mammee Bay Rd, Ocho Rios, Saint Ann, JM876
- Green Grotto CavesPlace, Green Grotto Caves9 min walk
- Dunn's River FallsPlace, Dunn's River Falls4 min drive
- Turtle BeachPlace, Turtle Beach11 min drive
- Ocho Rios (OCJ-Ian Fleming Intl.)Airport, Ocho Rios (OCJ-Ian Fleming Intl.)31 min drive
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About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Hilyfe Chateau
Apartments in Ocho Rios with kitchenettes and jetted baths
An outdoor pool, laundry facilities and free self-parking are available at this apartment building. Each apartment boasts a jetted bath and offers free WiFi and a kitchenette. Comforts include premium bedding and a pillow menu, and guests will also find conveniences, such as 2 bathrooms and a sitting area.
Hilyfe Chateau offers 2 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas and includes kitchen islands. Beds feature down duvets and premium bedding. A pillow menu is available. Accommodation at this 3.5-star apartment has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead, and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Additionally, rooms include an iron/ironing board and a ceiling fan.
Recreational amenities at the apartment include an outdoor pool.
During your stay at Hilyfe Chateau, you'll be within walking distance of Green Grotto Caves. You'll find features such as free self-parking, plus an outdoor pool and laundry facilities. This comfortable apartment building has 2 apartments. Each apartment includes amenities such as free WiFi and in-room jetted baths.
- Each apartment offers a kitchenette, 2 bathrooms and in-room jetted baths
- Free WiFi
- Free self-parking
- Take a swim in the outdoor pool
- Amenities include laundry facilities
- Just a 2-minute drive from Green Grotto Caves and a few minutes from Maima Seville Great House & Heritage Park
Hilyfe Chateau offers its guests an outdoor pool and laundry facilities. The front desk is open around the clock. Self parking is free.
Smoking is allowed in designated areas at this 3.5-star Ocho Rios apartment.
Property amenities
Pool/Spa
- Outdoor pool
Internet
- Available in the apartment: Free WiFi
Parking and transport
- Free secured self parking on site
- Limited on-site self parking
Kitchenette
- Blender
- Cleaning supplies
- Coffee grinder
- Cookware, dishware, and utensils
- Electric kettle
- Freezer
- Hob
- Ice maker
- Kitchen island
- Microwave
- Oven
- Paper towels
- Refrigerator
- Tea bags/instant coffee
- Toaster
Dining
- Chef service
Bedrooms
- 2 bedrooms
- Down comforter
- Pillow menu
- Premium bedding
- Rollaway/extra bed: USD 100 per day
Bathroom
- 2 private bathrooms
- Hair dryer
- Jetted bathtub
- Rainfall showerhead
- Shampoo
- Shower/bathtub combination
- Soap
- Toilet paper
- Towels provided
Living spaces
- Separate sitting area
Entertainment
- Netflix
- Smart TV with digital channels
- Streaming services
Laundry
- Laundry facilities
Comfort
- Air conditioning
- Ceiling fan
Pets
- No pets allowed
Suitability/Accessibility
- No lift
- Tile flooring in room
- Designated smoking areas
Services and conveniences
- Blackout drapes
- Free bottled water
- Iron/ironing board
- Safe
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- 2 units
- Cleaning products are eco-friendly
- Connecting units available
Policies
Check-in
Check-in time starts at 3:00 PM
Check-out
Check-out before noon
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Lockly mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for USD 100.0 per day.
Smoking
Smoking allowed: in designated areas
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Cash deposit: USD 50 per accommodation, per stay
- Cleaning fee: USD 25 per accommodation, per week (varies based on unit and length of stay)
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Rollaway bed fee: USD 100.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. Guests are recommended to download the property's Lockly mobile app before check-in.
We should mention
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Hilyfe Chateau Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 2 reviews
2 - Terrible
2
4.0/10
Cleanliness
2.0/10
Amenities
2.0/10
Property conditions & facilities
Reviews
2/10 Terrible
Andrea
26 Dec 2023
Worst experience ever
I went to the property at about 9:00pm. I was with my mom (73years old) my adult and young son. We drove for 4 hours only to be told we need to cancel because someone has occupied the property until the 30th December. I can’t begin to say I was so disappointed. I could find no other place on Christmas Eve so at that time I had to drive for another 3 hours to return home. Worst experience I have ever had.
Andrea
Stayed 2 nights in Dec 2023