Hotel Riu Ocho Rios - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Ocho Rios - All Inclusive

6 bars/lounges, 2 swim-up bars, 2 poolside bars
Creator video - submitted by OCEAN BREEZE VACATIONS
BBQ/picnic Area
Poolside bar
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included

Explore the area

View in a map
Mammee Bay, Ocho Rios, Saint Ann
  • Place, Green Grotto Caves
    ‪3 min drive‬
  • Place, Dunn's River Falls
    ‪6 min drive‬
  • Place, Turtle Beach
    ‪13 min drive‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪33 min drive‬

Room options

Double Room, Partial Ocean View (L)

  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (U)

7.6 out of 10
Good
(184 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

7.8 out of 10
Good
(74 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe - E)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (U)

8.6 out of 10
Excellent
(22 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

9.0 out of 10
Wonderful
(13 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (B2C-US)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View (B2C-US)

  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (B2C-US)

  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (B2C-US)

  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms (U)

8.2 out of 10
Very good
(31 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room (U)

8.2 out of 10
Very good
(59 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Double Room, Oceanfront (L)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (E)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room (L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Family Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Family Room, 2 Bedrooms (L)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

Junior Suite, Garden View (L)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (L)

  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room (B2C-US)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Family Room, 2 Bedrooms (B2C-US)

  • 28 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Standard Double Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (E)

  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Double Room, 2 Bedrooms, Ocean View (U)

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (U)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

7.0 out of 10
Good
(2 reviews)
  • 34 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Double Room, Ocean View (C)

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Garden View (C)

8.0 out of 10
Very good
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Garden View (C)

  • 28 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, Garden View (C)

8.0 out of 10
Very good
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (C)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room (C)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Double Room, Connecting Rooms, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms, Garden View (C)

  • 33 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Ocean View (C)

  • 33 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Suite, Ocean View (C)

  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Double Room, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Garden View (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Connecting Rooms, Garden View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Standard Double Room, Connecting Rooms, Partial Ocean View (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (Kids Free | C)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Garden View (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room -6 Guests-

  • 60 sq m
  • Sleeps 6

Quadruple Room

  • 35 sq m
  • Sleeps 4

Double Room With Sea View

  • Sleeps 4

Double Room, Ocean View (U)

8.2 out of 10
Very good
(278 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (U)

8.6 out of 10
Excellent
(36 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Room Standard with side view

  • 28 sq m
  • Sleeps 2

Room Standard with Ocean View

  • 28 sq m
  • Sleeps 2

Suite Junior with Garden View

  • 34 sq m
  • Sleeps 4

Suite Junior with Panoramic View

  • 34 sq m
  • Sleeps 4

Suite with Sea View

  • 69 sq m
  • Sleeps 2

Similar properties

About this property

Hotel Riu Ocho Rios - All Inclusive

Family-friendly beachfront location with 5 outdoor pools
Catch some rays on Hotel Riu Ocho Rios - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
Hotel Riu Ocho Rios - All Inclusive offers 901 accommodations with free minibar items and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Satellite televisions are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Ocho Rios property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

A private beach, a health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Hotel Riu Ocho Rios - All Inclusive. During your stay, you'll be within walking distance of Green Grotto Caves. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, 2 swim-up bars and 2 poolside bars
  • Splash around at the free water park with a waterslide or swim in the 5 outdoor pools
  • Treat yourself to manicures and pedicures, body treatments or aromatherapy at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, tennis courts and a gym
  • Guests have great things to say about the beach and the pool
  • 8 minutes by car from Dunn's River Falls and 8 minutes from Jamaica Beaches
Some rates at Hotel Riu Ocho Rios - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Hotel Riu Ocho Rios - All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This Art Deco property also offers a complimentary water park, a children's club and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Ocho Rios property.

Guests are served a free buffet breakfast daily from 7 AM to 11:30 AM.
St. Ann – On-site family restaurant.
Kulinarium – This restaurant only serves dinner. Open daily.
Piacenza – This restaurant specialises in Italian cuisine. Open daily.
Mandalay – This restaurant specialises in Asian cuisine. Open daily.

All-inclusive details

All-inclusive room rates at Hotel Riu Ocho Rios - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

In-room minibar (all beverages included)
In-room liquor dispensers
Number or type of beverages limited at one or more venues

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Access to on-site nightclubs
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kulinarium
  • Mandalay
  • Piacenza
  • St. Ann

Things to do

  • 24-hour gym
  • 5 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Hot tub
  • Personal motorised watercraft
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Tennis
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Children's club
  • Children's pool
  • Free water park access
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 6 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Ocho Rios - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive RIU Ocho Rios
Ocho Rios All Inclusive
Ocho Rios RIU
Ocho Rios RIU All Inclusive
RIU Ocho Rios
RIU Ocho Rios All Inclusive
Club Hotel Riu Ocho Rios
ClubHotel Riu Ocho Rios Jamaica
Rio Ocho Rios
Riu Hotel Ocho Rios
Riu Ocho Rios Jamaica
Riu Ochos Rios
Rui Ocho Rios
RIU Ocho Rios All Inclusive All-inclusive property
RIU Ocho s Inclusive inclusiv
RIU Ocho Rios All Inclusive
Hotel Riu Ocho Rios - All Inclusive Ocho Rios
Hotel Riu Ocho Rios - All Inclusive All-inclusive property

Hotel Riu Ocho Rios - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1426 out of 2798 reviews
Rating 8 - Good. 688 out of 2798 reviews
Rating 6 - Okay. 352 out of 2798 reviews
Rating 4 - Poor. 159 out of 2798 reviews
Rating 2 - Terrible. 173 out of 2798 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandre

Stayed 4 nights in Oct 2025

10/10 Excellent

Synthia DeShar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2025

6/10 Okay

samantha

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 3 nights in Aug 2025

10/10 Excellent

Shauna-kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean food was good, and was just peaceful
Stayed 3 nights in Oct 2025

6/10 Okay

Tanya

Travelled with family
Liked: Cleanliness, property conditions & facilities
The food is excellent. The prices at their shop were high. Potato chips were $14. Most of the staff were nice and accommodating. However, a couple were rude. Overall, the property is beautiful and the accommodations were good.
Stayed 5 nights in Oct 2025

4/10 Poor

Jagroop

Travelled with family and small children
Disliked: Staff & service, amenities
Ok stay not the best but one of the worst. Food in buffet is repetitive each day they might have one or two dishes that change same food for lunch and dinner also. Specialty restaurants was hard to reserve and the food is bad that one of the restaurant have to get food from buffet because they run out of food. Overall not going back even it’s for free.
Stayed 6 nights in Oct 2025

10/10 Excellent

Orlando, Grand Turk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and staff was great, Housekeeping was exceptional,
Stayed 6 nights in Oct 2025

8/10 Good

Hugh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice hotel. On arrival, I didn’t feel welcome like I did at other All Inclusive hotels that I have been. I think that this is something the hotel has to work on if they want to stay in business. Overall, I had a good time but they need to improve on their hospitality.
Stayed 4 nights in Sep 2025

10/10 Excellent

Serena

Stayed 3 nights in Oct 2025

10/10 Excellent

Courtney

Stayed 4 nights in Oct 2025

6/10 Okay

Annie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall good time but wouldn’t go back. Staff were great. Caribbean food was great! Otherwise all other cuisines were bad, close to terrible (but note i did not try any breakfast there so no comment for that). Drinks were very inconsistent, hard liquor was watered down (went for a wedding and the liquor there tasted much stronger). One other disappointing factor was that we booked and paid extra for “Ocean view” as stated in the room name but found out upon arrival that this just means “partial ocean view” AND it’s just the view from the hallway of your room door, not the view from your actual room. I don’t know when false advertisement started happening on Expedia but that’s super frustrating because you’re willingly paying for the extra fee for that perk but it’s not very transparent. Feels like a sneaky money grab... I put this disappointment both on the Resort and Expedia.
Stayed 7 nights in Aug 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place for a vacation
Stayed 6 nights in Sep 2025

8/10 Good

Sandra

Stayed 3 nights in Oct 2025

8/10 Good

Kapiwah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was satisfactory. I’d have prefer room service to be more responsive.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Imorene

Liked: Staff & service, property conditions & facilities
The ocean is nice viewing
Stayed 4 nights in Sep 2025

4/10 Poor

Tasha

Stayed 6 nights in Oct 2025

6/10 Okay

Amalia Carolina Herrera, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I like the hospitality, but the specialty restaurants for dinner, were closed the 3 nights we stayed in the hotel, we just got the buffet every day. The hotel needs an improvement, some areas are old. The beach is beautiful. The room was clean.
Stayed 3 nights in Oct 2025

10/10 Excellent

Joezeth Rose

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 3 nights in Oct 2025

10/10 Excellent

Oshane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 4 nights in Oct 2025

10/10 Excellent

Daphne, sunrise

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchen staff who was cooking were a little rude and not welcoming ! But this lady named shernette in dining area morning shift was very pleasant, caring, and helped out a lot! She was the only lady my husband and I wanted to take care of us! I will be coming back to this hotel! The only thing I feel like could’ve been better is the service with the cooks
Stayed 3 nights in Oct 2025

10/10 Excellent

Cynthia

Stayed 5 nights in Sep 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Peta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning staff was awesome, my room view was perfect, a piece of the ocean and of the surrounding community. The bartenders are not really great on mixing drinks. Entertainment and activities are great. For me the hotel was a little to crowded.
Stayed 10 nights in Sep 2025

10/10 Excellent

lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 6 nights in Sep 2025