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Aqua Palace Chatan by Coldio Premium

3.0 star property

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Photo gallery for Aqua Palace Chatan by Coldio Premium

Outdoor pool
Shopping centre
Top Floor Premium Suite Condo - Special version, Non Smoking | Down duvets, desk, free WiFi, bed sheets
Premium Suite Condo, Non Smoking | Down duvets, desk, free WiFi, bed sheets
Snack bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1-9-37 Kuwae, Chatan-cho, Chatan, Okinawa, 904-0102
  • Place, American Village
    ‪6 min walk‬
  • Place, US Naval Hospital Okinawa
    ‪7 min walk‬
  • Place, Sunset Beach
    ‪11 min walk‬
  • Airport, Naha (OKA)
    ‪39 min drive‬

Room options

View all photos for Premium Suite Condo, Non Smoking

Premium Suite Condo, Non Smoking | Down duvets, desk, free WiFi, bed sheets

Premium Suite Condo, Non Smoking

  • 75 sq m
  • 2 bedrooms
  • Sleeps 11
  • 4 Large Single Beds and 3 Single Futons

View all photos for Top Floor Premium Suite Condo - Special version, Non Smoking

Top Floor Premium Suite Condo - Special version, Non Smoking | Down duvets, desk, free WiFi, bed sheets

Top Floor Premium Suite Condo - Special version, Non Smoking

  • 75 sq m
  • 2 bedrooms
  • Sleeps 11
  • 4 Large Single Beds and 3 Single Futons

View all photos for Premium Suite Condo

Down duvets, desk, free WiFi, bed sheets

Premium Suite Condo

  • Sleeps 7

View all photos for Premium Suite Condo On The Upper Floor

Down duvets, desk, free WiFi, bed sheets

Premium Suite Condo On The Upper Floor

  • Sleeps 7

View all photos for ANNEX YUI NO IE II, Non Smoking

ANNEX YUI NO IE II, Non Smoking | Down duvets, desk, free WiFi, bed sheets

ANNEX YUI NO IE II, Non Smoking

  • 168 sq m
  • 3 bedrooms
  • Sleeps 15
  • 5 Large Single Beds and 6 Single Futons

View all photos for ANNEX YUI NO IE I, Non Smoking

ANNEX YUI NO IE I, Non Smoking | Down duvets, desk, free WiFi, bed sheets

ANNEX YUI NO IE I, Non Smoking

  • 3 bedrooms
  • Sleeps 12
  • 4 Double Beds and 1 Single Bed

View all photos for ANNEX Clover, Non Smoking

ANNEX Clover, Non Smoking | Down duvets, desk, free WiFi, bed sheets

ANNEX Clover, Non Smoking

  • 75 sq m
  • 2 bedrooms
  • Sleeps 11
  • 4 Double Beds and 2 Single Futons

View all photos for ANNEX YUI NOIE Ii

Down duvets, desk, free WiFi, bed sheets

ANNEX YUI NOIE Ii

  • Sleeps 11

View all photos for ANNEX YUI NOIE I

Down duvets, desk, free WiFi, bed sheets

ANNEX YUI NOIE I

  • Sleeps 9

View all photos for ANNEX Clover

Down duvets, desk, free WiFi, bed sheets

ANNEX Clover

  • Sleeps 7

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Aqua Palace Chatan by Coldio Premium

This apartment building features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar and a vending machine are on-site. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and an electric kettle, and other amenities include free WiFi and a balcony.
Aqua Palace Chatan by Coldio Premium offers 24 accommodations with washers/dryers and rice cookers. Rooms open to balconies. Beds feature down duvets. Accommodation at this 3-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels.

Recreational amenities at the apartment include an outdoor pool.
During your stay at Aqua Palace Chatan by Coldio Premium, you're just a quick walk from American Village. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. This comfortable apartment building has 24 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a balcony
  • Free WiFi
  • Free self-parking
  • Enjoy Japanese cuisine while dining at 大衆割烹足立屋北谷店
  • Take a swim in the outdoor pool
  • Amenities include a lift, a terrace and a vending machine
  • Within a 15-minute walk of American Village and Depot Island
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and a vending machine are also featured at Aqua Palace Chatan by Coldio Premium. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Chatan apartment.

大衆割烹足立屋北谷店 – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
A la Bar – This rooftop bar is located by the pool. Open daily.

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Restaurants on site

  • a la Bar
  • 大衆割烹足立屋北谷店

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Griddle
  • Hob
  • Microwave
  • Refrigerator
  • Rice cooker

Dining

  • A bar/lounge
  • A poolside bar
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Laundry detergent
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Designated smoking areas (fines apply)

Services and conveniences

  • Vending machine

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 24 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Up to 4 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Coldio Aqua Palace Chatan
Aqua Chatan By Coldio Chatan
Aqua Palace Chatan by Coldio Premium Chatan
Aqua Palace Chatan by Coldio Premium Apartment
Aqua Palace Chatan by Coldio Premium Apartment Chatan

Aqua Palace Chatan by Coldio Premium Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 146 out of 216 reviews
Rating 8 - Good. 48 out of 216 reviews
Rating 6 - Okay. 9 out of 216 reviews
Rating 4 - Poor. 9 out of 216 reviews
Rating 2 - Terrible. 4 out of 216 reviews

9.0/10

Cleanliness

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kimerly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property. This room was the most spacious of our stay in Japan. There is a separate bedroom that can comfortably sleep 4 with an en-suite. There are 2 additional beds in the main area plus an additional shower and washroom. The washer and dryer worked better than any other place we stayed (we stayed at other places in Tokyo and Hiroshima). The rooftop bar and the rooftop infinity pool are a nice touch. The property is only a 7 minute walk to American Village. The only negative was self check in. It took three of us to figure it out and check in.
View of American Village from the rooftop infinity pool.
Stayed 2 nights in Nov 2025

4/10 Poor

Oscar

Disliked: Cleanliness, amenities
The room itself wasn't bad, but the stay was ruined by a few major problems: Inconsistent Hot Water: Hot water supply was very unreliable. It would run cold within 1-2 minutes of starting a shower, forcing me to turn the water off and wait for a few minutes before it got hot again. You can't even fill the bathtub because the hot water doesn't last long enough. Poor Directions: Finding the place was a nightmare. I booked the ANNEX Clover but only found out it was in a completely different location when I got to the main hotel. The "guide" they gave me was useless, and I had to figure out how to get there on my own. This meant putting all my luggage back in the car and driving again. Confusing Parking: The parking situation was a mess. I was assigned a specific spot number for the Annex, but that number wasn't actually visible when I arrived. I parked randomly at first. Only after going inside did I find a map that clarified which spots were which, forcing me to go back out and move my car. Bugs: There were bugs in one of the bedroom so keep that in mind if you plan to stay here. Keep in mind this is a self-service hotel. There's no one around to help instantly if you have an urgent issue. I guess you get what you pay for, so think twice before you book here.
Stayed 4 nights in Oct 2025

8/10 Good

Brandon

Travelled with family
Liked: Room comfort

Nice option for space and self-cooking

No staff for check-in, just a tablet which worked fine for us. No cleaning during the 3 days we stayed which again was fine for us. The separate washer and dryer on site were nice. Apartment was large and appliances worked well. Didn't get a chance to check out the rooftop pool. Only negative was mildew/mold growth in showers which seems like it might be unavoidable in Okinawa - humidity was nearly 80% with temps in the high 80's while we stayed. Ran AC and fans consistently to cut through it. Otherwise very clean - furnishings and bedding were nice and kitchen in good shape.
Stayed 3 nights in Oct 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Great spacious property, pity about customer svc

Great property, very spacious especially for Japan city standards. Only gripe is with being able to talk to a representative is especially difficult. For example, parking is in specific spots, I came home one evening and found another car in my spot, I couldn't do anything about it. Next morning I found a note on my car as I had then parked in another spot. Resolving this issue is practically impossible.
Stayed 4 nights in Aug 2025

10/10 Excellent

Man Fung

Travelled with family and small children
Liked: Property conditions & facilities
great for staying
Stayed 2 nights in Jul 2025

10/10 Excellent

AIZA

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are big! Excellent! Perfect for family
Stayed 3 nights in Jun 2025

10/10 Excellent

Carlos Arturo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

YIU CHUNG

Liked: Cleanliness, amenities, property conditions & facilities
Room are large and clean. Easy to assess.
Stayed 3 nights in Mar 2025

10/10 Excellent

Liang Chung

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay near American Village. Great views from the rooftop pool. Would definitely stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great spot?
Stayed 5 nights in Jun 2024

10/10 Excellent

Ronald

Stayed 3 nights in Jul 2024

10/10 Excellent

Jeeyung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious for family trip!!
Stayed 3 nights in Jul 2024

8/10 Good

Arthur

Travelled with family
Liked: Cleanliness, property conditions & facilities
Unit was a good size for a family of five, clean quiet and comfortable. The pool is decent size with a view of the city, there is a bar on the rooftop which serves good mix of alcoholic drinks. There’s also a izakaya downstairs and a lot of restaurants are walkable. Will stay there again!
Stayed 3 nights in Jun 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a premium condo. The facilities were excellent. Huge apartment for our family of five. Super clean. Easy walk to nearby restaurants and America Village. The worst part was having to leave. Our kids loved the rooftop pool. Sogoi!!
Stayed 3 nights in May 2024

10/10 Excellent

Kimona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s always a pleasure to stay at the Coldio.
Stayed 1 night in May 2024

10/10 Excellent

Sunyoung

Travelled with family
Liked: Cleanliness, room comfort
대가족 여행 추천해요. 한국인들 취향에 꼭 맞는 호텔입니다. 어른 6명 아이3명 정말 잘 지내다 갑니다. 룸도 너무 깔끔하고 전자레인지, 세탁기, 건조기, 식기, 청소기 등 필요한 건 다 있구요. 옥상에 수영장도 있어 너무 더울 때 아이들과 잠깐씩 즐기기 좋았어요. 아메리칸 빌리지 걸어서 갈 수 있구요. 인근에 편의점, 놀이터 있는 해변도 가까워요.
Stayed 3 nights in Apr 2024

4/10 Poor

Hong Sik

Travelled with family, Travelled with family and small children
Disliked: Amenities
Traveled with 3 yo and 1yo. I booked for 2 days and ended up staying only 1 day and checked out. Overall horrible experience and never will stay in any Coldio property when visiting okinawa. The good: - washer and dryer - good water pressure - large trash can The bad: - impossible checkin process. Never received qr or 6 digit code. Nobody is there to help. Cleaning staff and person over the phone spoke little to no English. - dusty under the sofa, bed - table is too dirty (woven wood making it difficult to clean) - very loud environment (loud car noise until 1am at night) - lot of light pollution in the room. The coldio sign in the mirror lights up in bright blue. Very annoying when sleeping. - TV only shows like 4 channels - not soundproofed well, gets very annoying when upstairs kids run around - Dadami and bathroom are half step up so my kids ended up falling quite often, safety hazard especially in the corner.

10/10 Excellent

Hyeran

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Shyla

Stayed 13 nights in May 2023

10/10 Excellent

Kimona

Stayed 2 nights in May 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, room comfort
Everything was wonderful. The rooms are super clean and the communication for any mishaps are quickly resolved. The beds are a tiny bit hard but that’s just my personal preference. Otherwise, it has been a great stay
Stayed 8 nights in Apr 2023

10/10 Excellent

Reuben

Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2022

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Jun 2022

8/10 Good

Brian, Okinawa

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Overall the place was great, it accommodated our family of two adults and three kids nicely. My kids favorite part was the pool. The staff was kind and helpful. The only down side was: sitting down to eat on the tatami mats was a adjustment and the stiffer bed was hard on my back. Even with that it was still a great place to stay.
Stayed 10 nights in Jul 2020