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Hotel AQUA CITTA Naha

4.0 star property

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Photo gallery for Hotel AQUA CITTA Naha

Outdoor pool, open 10:00 AM to 11:00 PM, pool loungers
Point of interest
Bar (on property)
Interior entrance
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Maejima 3-2-20, Naha, 900-0016
  • Place, Tomari Port
    ‪1 min walk‬
  • Place, Kokusai-dori Shopping Street
    ‪10 min walk‬
  • Place, Naminoue Beach
    ‪16 min walk‬
  • Airport, Naha (OKA)
    ‪6 min drive‬

Room options

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Premium bedding, down duvets, blackout curtains, iron/ironing board

Double Room, Non Smoking

9.0 out of 10
Wonderful
(48 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room with Club Lounge Access, Non Smoking

Executive Twin Room with Club Lounge Access, Non Smoking | Premium bedding, down duvets, blackout curtains, iron/ironing board

Executive Twin Room with Club Lounge Access, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Club Twin Room with Club Lounge Access, Non Smoking

Club Twin Room with Club Lounge Access, Non Smoking | Premium bedding, down duvets, blackout curtains, iron/ironing board

Club Twin Room with Club Lounge Access, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 21 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Premium bedding, down duvets, blackout curtains, iron/ironing board

Twin Room, Non Smoking

8.6 out of 10
Excellent
(45 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Executive Double Room with Club Lounge Access, Non Smoking

Executive Double Room with Club Lounge Access, Non Smoking | Premium bedding, down duvets, blackout curtains, iron/ironing board

Executive Double Room with Club Lounge Access, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Triple Room, Non Smoking

7.6 out of 10
Good
(20 reviews)
  • 18 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Room, Non Smoking, Connecting Rooms

Room, Non Smoking, Connecting Rooms | Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, Non Smoking, Connecting Rooms

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 2 Single Sofa Beds

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About this property

Hotel AQUA CITTA Naha

Hotel with a rooftop terrace, steps from Tomari Port
This hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a rooftop terrace and self parking. Housekeeping is available on request.
Hotel AQUA CITTA Naha offers 231 accommodations with complimentary slippers and a hairdryer. Beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and toothbrushes and toothpaste. This Naha hotel provides complimentary wired and wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hotel AQUA CITTA Naha. During your stay, you're just a quick walk from Tomari Port. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests have great things to say about the clean guestrooms and the bar
  • Steps from Tomari Port and 13 minutes on foot from Fukushūen Garden
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. An outdoor pool, a rooftop terrace, and a vending machine are also featured at Hotel AQUA CITTA Naha. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Naha hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11:00 AM.
Hotel AQUA CITTA Naha has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 1,200 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: JPY 2,500 for adults and JPY 1,200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 10 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The optional pool fee varies from 2,000-3,000 JPY per person, per pool session, and per season. The listed optional pool fee applies to guest ages 18 and above for access to the pool during 7-11 PM. Guest ages 17 and under are not permitted in the pool from 7-11 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2500.00 for adults and from JPY 1200 for children
  • Covered self-parking fee: JPY 1200.00 per night (in/out privileges)
  • Pool fee: JPY 3000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Guest with tattoos will be required to follow specific instructions when using the on-site public pool facilities, more details available at check-in.

We should mention

  • Pool access available from 10:00 AM to 11:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HOTEL AQUA CITTA NAHA WBF
HOTEL AQUA CITTA WBF
AQUA CITTA NAHA WBF
AQUA CITTA WBF
Hotel Aqua Citta Naha By WBF Okinawa Prefecture
Hotel AQUA CITTA Naha Naha
Hotel AQUA CITTA Naha Hotel
HOTEL AQUA CITTA NAHA by WBF
Hotel AQUA CITTA Naha Hotel Naha

Hotel AQUA CITTA Naha Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 544 out of 1000 reviews
Rating 8 - Good. 296 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel yet!

Amazing hotel, service , breakfast was incredible and pool was amazing . Very caring staff!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sabrina

Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Stayed 3 nights in Aug 2025

10/10 Excellent

Liron

Stayed 3 nights in Aug 2025

8/10 Good

Dario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a very comfortable bed
Stayed 2 nights in Jul 2025

4/10 Poor

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
Muggy room. Unclean. No welcome drink. Pool over crowded and used for community use not reserved for hotel guests. No BBQ area as advertised. Looks are deceiving
Stayed 7 nights in Jul 2025

4/10 Poor

Philip

Disliked: Staff & service, property conditions & facilities, room comfort

Not a 4-star stay.

The hotel did not live up to expectations based on its description. While some aspects, like the location, were good, several major issues justify this review. The overall staff experience was poor—most seemed disengaged and uninterested in helping guests. Both the lobby and the room had a persistent unpleasant smell of mold and humidity. The bedroom had very small windows with blinds that couldn’t be opened, which made the space feel even more closed in. The elevator was extremely slow, often requiring a long wait. And perhaps most disappointing of all: the pool, which is prominently featured on their website, closes at 7 PM unless you pay an additional JPY 3,000 to use it at night. This was a major letdown and is not clearly communicated anywhere in advance.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mayumi

Stayed 4 nights in Jul 2025

10/10 Excellent

Carl

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Jul 2025

8/10 Good

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very professional and courteous!
Stayed 2 nights in Jul 2025

4/10 Poor

Michael, ARVADA

Travelled with group
Liked: Cleanliness, property conditions & facilities
Upon arriving we were guided from the desk over to a kiosk for checkin. I entered my last name but it could not find my reservation, so the person at the counter had to look it up by searching on my full name. Very odd. Overall it felt like the kiosks were an added hassle that only added a bit of time and frustration to the whole experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Marit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the roof top swimming pool. It was in a convenient location with several convenience stores within a minute of walking and several restaurants that did takeaway. The staff at this hotel were very helpful in every interaction we had with them since we arrived until we checked out.
Stayed 3 nights in Jun 2025

8/10 Good

David

Stayed 1 night in Jul 2025

8/10 Good

raul, Bloomington

Travelled with family
Liked: Cleanliness, property conditions & facilities
I love the pool on top of the roof, it was a beautiful experience.
Stayed 1 night in Jun 2025

6/10 Okay

Fukuko

Stayed 1 night in Jun 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Diana

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

DIANA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. All the encounters with the staff have always been great. Must get their breakfast buffet. It is SO GOOD.
Stayed 1 night in Jun 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is on a main street, so there is transport easily accessible.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christian

Stayed 1 night in Jun 2025

10/10 Excellent

Clifford

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay and had everything I needed
Stayed 4 nights in Jun 2025

4/10 Poor

Andrew

Stayed 2 nights in Jun 2025

6/10 Okay

raul, Bloomington

Travelled with family
Liked: Cleanliness, property conditions & facilities
Because I was charged extra for my daughter and didn't offer early check-in.
Stayed 1 night in Jun 2025

10/10 Excellent

Tam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025