6/10 Okay
Joseph
Business traveller
8 Sept 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The motel was pretty clean, room and bath were very clean, this was a good value for the price, and a convenient location for local and interstate trransit.
Beacuase of the reviews, I called the staff before booking to be sure I could book for the same night, and stay from my 6:00 a.m. arrival the following day, through till a late checkout.
I asked for noon, they countered with 11:45, I said "fine"
I booked and paid for the room, called back that evening to check in by phone, and was told they were too busy to check me in; that was fine, I could call back.
Called back a few hours later, and was told by a new, different party I'd already been checked in for the night.
Great, I like good service.
Arrived at 6:00 a.m. to yet another person, and was asked if I was checking out; I told them I was checking in.
They typed a few things, then told me my room reservation had expired.
After 6 hours of overnight travel, I calmly stood my ground and described my prior interractions with the other staff.
After paying a additional $40 deposit (they requested cash, I had none, they ended up taking a card) I was told my room was on the other side of the building, given a key card, and told check out was 11:00
I told them I'd requested a late check out before booking, and I'd been told 11:45, they said 11:00 was a firm check out time.
Too tired to argue, I went to my room, slept great for 4.5 hours, showered (water pressure was "meh" at best) and checked out by 10:55
Not terrible, not great.
Joseph
Stayed 1 night in Sep 2025
