The communication was great, although I did have a last-minute change to units which wasnât really a big deal. As soon as I got here and realize that the air conditioner wasnât working, they did put a window unit in the bedroom, which made a huge difference, but just in that room as it was not big enough to accommodate the entire apartment. I have a late flight home so they did accommodate me and letting me check out a little bit late, which was nice but overall I couldnât get the air conditioner below 72°, which was uncomfortable, but thatâs a personal preference and they did do their best to accommodate me. Overall, I would say it was a pretty decent experience . And the bed was comfortable and squishy as well.