Holiday Inn Express & Suites Omaha - 120th and Maple by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Omaha - 120th and Maple by IHG

Welcome to Holiday Inn Express & Suites, surrounded by beautifully maintained gardens and a modern architectural design.
Two single beds with white linens, a wardrobe, and a flat-screen TV are featured in this hotel room.
Relax in our comfortable seating area with a sofa and table, surrounded by a stylish lobby.
Enjoy a diverse selection of dishes at our buffet, featuring multiple serving stations with clear labels and stainless steel utensils.
Welcome to Holiday Inn Express & Suites, featuring a modern design with a flat roof and landscaped surroundings.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
11818 Miami Street, Omaha, NE, 68164
  • Westroads Mall
    ‪5 min drive‬
  • University of Nebraska-Omaha
    ‪11 min drive‬
  • University of Nebraska Medical Center
    ‪15 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪24 min drive‬

Room options

Suite, 1 King Bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.0 out of 10
Wonderful
(4 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible Bathtub (Communications)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(27 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

About this property

Holiday Inn Express & Suites Omaha - 120th and Maple by IHG

Hotel with free breakfast, in the vicinity of Westroads Mall
This smoke-free hotel features an indoor pool, a 24-hour business centre and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Holiday Inn Express & Suites Omaha - 120th and Maple by IHG offers 84 air-conditioned accommodations with coffee/tea makers and a hairdryer. 49-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Omaha hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Omaha - 120th and Maple by IHG. During your stay, you'll be within walking distance of Miracle Hill Golf & Tennis Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • 5 minutes by car from Westroads Mall and 11 minutes from University of Nebraska-Omaha
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Omaha - 120th and Maple by IHG. Free self parking is available.

This Omaha hotel is smoke free.

Guests are served a free breakfast.

Languages

English, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free breakfast available

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Inn Suites Hotel Omaha
Holiday Inn Express Omaha 120th Maple Hotel
Country Suites Omaha
Country Inn Carlson Omaha West NE
Country Carlson Omaha West NE
Holiday Inn Express 120th Maple Hotel
Holiday Inn Express Omaha 120th Maple
Holiday Inn Express 120th Maple
Holiday Inn Express Suites Omaha 120th Maple
Holiday Inn Express Suites Omaha 120th Maple by IHG
Holiday Inn Express Suites Omaha 120th Maple an IHG Hotel

Holiday Inn Express & Suites Omaha - 120th and Maple by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 463 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 131 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kameisha

Stayed 1 night in Mar 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Apr 2025

4/10 Poor

Haylee

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Broken shower. Only one key card worked.
Stayed 1 night in Mar 2025

10/10 Excellent

Tate &

Liked: Property conditions & facilities
Great!
Stayed 1 night in Mar 2025

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, room comfort

Not bad, and good price

The man who was at the front desk was weird. When asked if he could help us make copies, he made a grand gesture and said, "I know nothing about technology!" He initially was less than helpful about local restaurants, then took us outside and pointed to where we should go. He was there a lot, but we stopped asking questions after a while. We did not get any cleaning twice because by the time we got back to our rooms after lunch, it was not done so we just got clean towels ourselves. It was a good price for a family at a funeral and the location was good for us. Air conditioner was way too noisy!
Stayed 4 nights in Mar 2025

8/10 Good

Harold

Stayed 2 nights in Mar 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
No hot tub.
Stayed 2 nights in Feb 2025

10/10 Excellent

Danyelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2025

8/10 Good

Michael, Monroe

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great quiet property conveniently located. Staff is great and always welcoming
Stayed 2 nights in Mar 2025

2/10 Terrible

Mark

Disliked: Cleanliness, room comfort

Snow removal

Went here because of snowstorm. There wasnt any snowremoval. Evevator was down. Ice machine on our floor didnt work. It looked like front desk workers parked under front dropoff canopy blocking area for guests. Vlinds in room dont work. Electric. I usually dont put a review good or bad. But this needs to be addreased. Breakfast ok. Bed ok.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

8/10 Good

Debbie

Travelled with family
Liked: Staff & service, property conditions & facilities
There was an overwhelming smell of chlorine and something unpleasant when you first walk in. Noticeable throughout the building. Hot breakfast available.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service

Cheap stay

Older woman who works day shift is rude to customers and staff. Got to the hotel at 1pm and she barked at me “Check in isn’t until 3!” She begrudgingly looked to see if my room was ready (or acted like she was checking) and said it wasn’t ready yet. The next morning when I was checking out, she was barking at the employees. Room itself was fine. Only complaint was the shower wall had hair on it and the shower faucet was dirty so I’m guessing it wasn’t cleaned between guests.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The computer system was down when I was checking in. The staff were working on it with the corporate office. Although it took about an hour to resolve, the staff were very professional and accommodating. The pool was a bit small and the hot tub was not working (and was covered up). The room was nice, and there was plenty of free parking.
Stayed 2 nights in Mar 2025

4/10 Poor

Samantha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Luke

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in front desk was great!
Stayed 1 night in Mar 2025

8/10 Good

DENISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay. Friendly staff and clean room.
Stayed 1 night in Mar 2025

10/10 Excellent

Lynn, Coto de Caza

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The heck I’m was easy. The breakfast was a hit breakfast was a full breakfast with eggs, sausage, and pancakes.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Easy access. Full breakfast - clean and quiet stay. Loved it and will definitely be on the lookout for another Holiday Inn Express!!
Stayed 1 night in Feb 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property was very clean and the staff I dealt with were both very polite and friendly.
Stayed 1 night in Feb 2025

8/10 Good

Angelica

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2025