6/10 Satisfaisant
Natalia
Voyage en famille
2 nov. 2025
Les points forts : Confort de la chambre
Les points faibles : Personnel et service
We stayed in a suite and we loved the room size. The beds were fairly comfortable and having 2 bathrooms was very nice with 4 people.
However, the room was not maintained very well. The room light in the master did not work, the kitchen table had a large chip in the top laminate covering, and the TVs had few working channels. We had to log into our own streaming account to watch TV. For the price of staying in a hotel, you should have TV channel options already included.
The breakfast was awful. Most places have eggs/omlets, pancakes/waffles, fruit, cereal options, yogurts, baked goods, ham, and sausage links daily. They did not offer most of these options. We were told there was ham offered but we never saw any and we were down there no later than 1 hour after the start time. There were no pancakes, sasauge links, or baked goods offered at all. The limited options were not refilled regularly or sometimes not refilled at all. The food that was supposed to be warm was always cold.
Also online we were told the pool was available, however when we arrived we were told the pool was still closed. This should have been updated online so people could find another hotel with a functioning pool.
We were charged for parking. This is ridiculous! A person pays a lot of money to stay in a hotel so the least they could do is let you park for free where you ALREADY PAID for a room. It is not a small parking fee either!
Overall, I would not recommend this hotel at this location.
Natalia
Séjour de 3 nuits en octobre 2025
