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Windsor Arms Hotel

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Photo gallery for Windsor Arms Hotel

A grand interior with ornate chandeliers, a large mirror, and a staircase.
An indoor swimming pool with a fireplace, two lounge chairs, and potted plants.
A formal dining room with tables set for service, a grand chandelier, and a fireplace.
The Windsor Arms Hotel entrance with a classic facade, large potted plants, and green awnings.
A hotel room with a dining area, a sofa, a lamp, and a fireplace.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
18 Saint Thomas St, Toronto, ON, M5S 3E7
  • Place, University of Toronto - St. George Campus
    ‪1 min walk‬
  • Place, Royal Ontario Museum
    ‪3 min walk‬
  • Place, Downtown Yonge
    ‪5 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

A hotel room with a sofa, a coffee table, a TV, a dresser, and a bed.

Junior Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(5 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Corner

A spacious living room with a beige sofa set, a coffee table, and a large patterned rug.

Suite, 1 King Bed with Sofa bed, Corner

  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

A well-lit living room with a sofa, a table with a vase of flowers, and a chair.

Deluxe Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Junior Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

A spacious living room with a sofa, armchair, coffee table, and a grand piano.

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Presidential Suite, Multiple Beds

A hotel room with a grand piano, a neatly made bed, and a nightstand with a lamp.

Presidential Suite, Multiple Beds

  • 144 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Queen Sofa Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A living room with a sofa, a coffee table, a chair, and a window with curtains.

Suite, 2 Bedrooms

  • 93 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a wooden cabinet, a television, and a chair.

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Windsor Arms Hotel

3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a sauna are on-site.
Windsor Arms Hotel offers 28 air-conditioned accommodations with minibars and espresso makers. This individually decorated and furnished accommodation includes sofa beds. 55-inch LED televisions come with premium digital channels and Netflix. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.
Our customers tell us they can't get enough of Windsor Arms Hotel's great location. During your stay, you're just a quick walk from University of Toronto - St. George Campus. Free WiFi in public areas, 3 restaurants and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 3 restaurants
  • Cooked-to-order breakfast offered for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to aromatherapy, facials or body treatments at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from University of Toronto - St. George Campus and 5 minutes on foot from Royal Ontario Museum
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Windsor Arms Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A sauna, spa services, and a terrace are also featured at the luxury Windsor Arms Hotel. For a fee, parking is available.

This Victorian Toronto hotel is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.
Gatsby – This restaurant serves breakfast, brunch, lunch and dinner. Open daily.
Chagall – This restaurant specialises in kosher dishes and only serves dinner. Open selected days.
Tea Room – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (CAD 60 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Cooked-to-order breakfast available for a fee: CAD 4 to 22 per person
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Chagall
  • Gatsby
  • Tea Room

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1927
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 45 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CAD 56.50 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 4 to 22 per person
  • Valet parking fee: CAD 60 per night (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 56.50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Windsor Arms
Windsor Arms Hotel
Windsor Arms Hotel Toronto
Windsor Arms Toronto
Windsor Arms Hotel Toronto
Windsor Arms Hotel Aparthotel
Windsor Arms Hotel Aparthotel Toronto

Windsor Arms Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 440 out of 661 reviews
Rating 8 - Good. 117 out of 661 reviews
Rating 6 - Okay. 57 out of 661 reviews
Rating 4 - Poor. 24 out of 661 reviews
Rating 2 - Terrible. 23 out of 661 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

BLAKE GORDON REID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice. Three delicious cookies, All very well done. Great restaurant.
Stayed 1 night in May 2026
Verified review

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities
The building is beautiful and well located - and in need of a refresh.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant and cozy with wonderful amenities but the staff are the true gems of this property! Carol at the front desk, Peter, Valet and doorman, and our porter Mr. T made our stay truly exceptional with next level customer service. We will be back!!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Clean room, comfortable beds, lovely staff. Fantastic breakfast. I ordered my eggs over medium (for eggs Benny) and the eggs were cooked to actual perfection (which a lot of restaurants have difficulty with) these eggs were perfect! I didn’t give a perfect score for maintenance only because there were a few minor things in our room and the pool area that I noticed needed repairing. Great hotel would stay there again!
Stayed 1 night in May 2026
Verified review

6/10 Okay

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a lot of old school character and eclectic elegance, we stayed in a lovely suite. The location is great. Afternoon tea is an amazing experience. However we had dinner at the Gatsby restaurant and it was out of character and awful by any measure. Other reviews report the same. Too bad this drags the whole property down.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, lovely bath and shower. Halls were quiet at night. Staff was considerate and friendly. Meals were excellent and we enjoyed our visit in the surrounding neighbourhood.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice to have. Great location. Large room.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness
Only used the pool and it was very nice
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was delicious - service outstanding
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

jasneet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great breakfast experience too.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Ashley

Liked: Cleanliness, property conditions & facilities, communication
Great place to stay,
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, room comfort
Beautiful hotel, old vintage style. A little run down. Friendly staff.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and wonderful staff.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness
Great stay
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Nadia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities, communication
Will stay here again next time I’m in town
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

john

Liked: Cleanliness, property conditions & facilities, communication
Great hotel and perfect location!
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Rabia

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a lovely stress free stay here.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable. The hotel is very well kept and the staff is very friendly. We’ll be back for sure
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, property conditions & facilities, communication
Beautifully presented hotel and helpful and friendly staff.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved my stay! Friendly staff, beautiful hotel, great location/ centrally located.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Willard M

Liked: Staff & service
I enjoyed a delicious omelette one morning and French toast the next. Food was lovely. We had drinks in the bar one night.
My lovely and spacious room
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a gem in the city. We love the charm and afternoon tea is excellent.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of character
Stayed 2 nights in Nov 2025