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Hilton Garden Inn Kitchener/Cambridge

3.0 star property

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Photo gallery for Hilton Garden Inn Kitchener/Cambridge

Relax in the inviting lobby, featuring a cozy seating area, fireplace, and warm ambiance.
Relax in a serene space with a large bed, flat-screen TV, and a comfortable armchair.
Relax in the serene patio area surrounded by lush greenery and comfortable seating.
Enjoy a meal at our restaurant with communal tables, individual booths, and a bar serving a variety of beverages.
Cozy living space with a fireplace, comfortable seating, and a large window offering a view of the outdoors.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Pet-friendly

Explore the area

Map
746 Old Hespeler Rd, Cambridge, ON, N3H5L8
  • Cambridge Butterfly Conservatory
    ‪9 min drive‬
  • Bingemans
    ‪16 min drive‬
  • African Lion Safari
    ‪21 min drive‬
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪55 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(8 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard King

9.0 out of 10
Wonderful
(42 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Jetted Tub (1 King)

Suite, 1 Bedroom, Jetted Tub (1 King) | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Jetted Tub (1 King)

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Relax in the stylish lobby with a comfortable sofa and ottoman, surrounded by a modern design.

Best Western Plus Cambridge Hotel

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.0 out of 5, Very good, (1003)
The price is CHF 105
for 1 room
includes taxes & fees
31 Jul - 1 Aug
Best Western Plus Cambridge Hotel

About this property

Hilton Garden Inn Kitchener/Cambridge

Hotel in Cambridge with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and coffee/tea in a common area. Weekly housekeeping is available.
Hilton Garden Inn Kitchener/Cambridge offers 122 accommodations with coffee/tea makers and complimentary newspapers. 47-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Kitchener/Cambridge. During your stay, you'll be within walking distance of Cambridge Ice Centre. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, 2 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Cineplex Cinemas Cambridge and a few minutes from Cambridge Ice Centre
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Kitchener/Cambridge offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1400 square feet (130 square metres) and includes conference space. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Hilton Garden Inn Kitchener/Cambridge. Self parking is free. A complete renovation of Hilton Garden Inn Kitchener/Cambridge was completed in September 2022.

This 3-star Cambridge hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Garden Grille Restaurant – This restaurant serves breakfast and dinner. A children's menu is available.
Garden Grille Bar – This lobby lounge serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 9.95 to 14.95 for adults and CAD 9.95 to 14.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille Bar
  • Garden Grille Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,400 square feet of conference space
  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 2004
  • Fireplace in lobby
  • Renovated entire property - September 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Digital Key mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 9.95 to 14.95 for adults and CAD 9.95 to 14.95 for children
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Digital Key mobile app before check-in.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Kitchener/Cambridge
Hilton Garden Inn Kitchener/Cambridge Cambridge
Hilton Garden Inn Kitchener/Cambridge Hotel
Hilton Garden Inn Kitchener/Cambridge Hotel Cambridge
Hilton Garden Inn Cambridge
Hilton Kitchener Cambridge
Hilton Garden Inn Kitchener Hotel Cambridge
Hilton Garden Inn Kitchener/Cambridge Hotel
Hilton Garden Inn Kitchener/Cambridge Cambridge
Hilton Garden Inn Kitchener/Cambridge Hotel Cambridge

Hilton Garden Inn Kitchener/Cambridge Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 451 out of 1002 reviews
Rating 8 - Good. 327 out of 1002 reviews
Rating 6 - Okay. 123 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Becky

Room was incredibly stale and stuffy. Toilet and fridge ran at night. Paper coffee cups. Just not worth it.
Stayed 1 night in Apr 2025

8/10 Good

roger

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Comment
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Stayed 1 night in Apr 2025

8/10 Good

Susanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice rooms and nice lobby.
Stayed 1 night in Apr 2025

6/10 Okay

Brock

Travelled with group
Liked: Staff & service
Decent clean hotel at a fair price.
Stayed 1 night in Mar 2025

10/10 Excellent

Erica

Stayed 1 night in Mar 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast in the morning was fantastic. We were seated and served drinks. The rooms were clean and beds were comfortable. My one complaint is there was no fan in the bathroom so it got pretty steamy after a shower. The hotel was quiet during our stay. I would stay again
Stayed 1 night in Mar 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

10/10 Excellent

hazel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very happy with our stay. Convenient to restaurants. Great location. Close to our wedding venue. The bathrooms can use a little update. Prefer lights in the shower. It was very dark while showering.
Stayed 2 nights in Mar 2025

6/10 Okay

Ana, Mississauga

Liked: Cleanliness, staff & service
Shower was terrible. Very noise hallways constant at 230am aup until 7am. Very disruptive sleep.
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Stayed 1 night in Mar 2025

4/10 Poor

Keerthana

Disliked: Cleanliness, staff & service, property conditions & facilities
The only perks of this hotel were that it was closer to the highway, shopping centre and there was ample parking but oh man the service was not that great. The receptionist dropped one of our room cards and did not give us another one, we were told there would be 2 water bottles but we did not get any so we ended up waiting at reception (we left to make a reservation) and no one was at the front desk. We waited, yelled hello and eventually after 10 minutes went to our room and tried calling with no answer. So after a few hours tried calling again and this guy answered the phone, we asked if we could have 2 water bottles brought to our room (since we were in our pajamas) and the receptionists was adamant we came down but eventually came to the door without uniform/name tag which threw us off. On a side note, the washroom was dirty too, especially the toilet. I was not a fan.
Stayed 1 night in Mar 2025

10/10 Excellent

Denis

Stayed 1 night in Mar 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean and reasonable. Pool is extremely tiny but nice to have, but also very cold so it could be kept warmer for sure, otherwise all good and a pleasant stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

jim, Bloomfield

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked Expedia to allow a change in date. Medical appointment changed gave 10 days notice before date of reservation. After at least 3 requests for the change the response from Expedia changed from cancel to revised to cancel and ended up Expedia didn't do anything. Always always deal directly with the hotel. Expedia will never be used again by our family. Disappointed with Expedia customer service.
Stayed 1 night in Feb 2025

8/10 Good

Gagandeep

Stayed 1 night in Feb 2025

2/10 Terrible

Nancy

Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel was NOTHING like the photos provided when booking, no hot tub, pool was tiny and freezing cold, no towels, fridge door wouldnt open, beds were awful, springs in my hip and ribs, I barely slept and refused to stay a 2nd night. Found the last possible spot to park my truck and when I left to get a decent coffee it was taken by the one of 100 people there for some hockey convention. No bell carts, elevators took forever. Our stay here was absolutely dreadful. Our timing seemed to be way off too but even on a good day I wouldnt say this is any kind of luxury or relaxing nor would I recommend this place to anyone. Expedia is a scam artist showing pictures of other hotels while booking.
Stayed 2 nights in Feb 2025

2/10 Terrible

Justin

Stayed 1 night in Feb 2025

10/10 Excellent

Jacline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was super easy and the front desk attendant was able to provide us with early check-in so that we could get ready for a wedding. The lobby was clean and it looked like they had a great little breakfast area for the mornings. Conveniently located right off the highway for easy access.
Stayed 1 night in Feb 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025