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Sinclairs Retreat Ooty

3.5 star property

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Photo gallery for Sinclairs Retreat Ooty

Terrace/patio
Exterior
Property amenity
Café
Billiards

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
Gorishola Road, Ootacamund, Tamil Nadu, 643 001
  • Place, Government Botanical Gardens
    ‪7 min drive‬
  • Place, Mudumalai National Park
    ‪8 min drive‬
  • Place, Ooty Rose Garden
    ‪8 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 Double Bed

Premier Room, 1 Double Bed | 1 bedroom, premium bedding, in-room safe, desk

Premier Room, 1 Double Bed

  • Valley view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, in-room safe, desk

Superior Room

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite

  • Valley view
  • 47 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Exclusive Room

Exclusive Room | 1 bedroom, premium bedding, in-room safe, desk

Exclusive Room

  • 83 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Sinclairs Retreat Ooty

This hotel features a restaurant, a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference centre and a complimentary children's club are on-site.
Sinclairs Retreat Ooty offers 81 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a ceiling fan. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Sinclairs Retreat Ooty, you'll be within walking distance of Wax World. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include a free children's club, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Just a 4-minute drive from Wax World and 8 minutes from Ooty Lake
  • Airport pick-up shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. Event space at this hotel measures 5195 square feet (483 square metres) and includes a conference centre. A fitness centre, a library, and a terrace are also featured at the family-friendly Sinclairs Retreat Ooty. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Ootacamund hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Sinclairs Retreat Ooty has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of INR 1,300; reservation required
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Library
  • Playground

Family friendly

  • Arcade/game room
  • Free children's club
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (5,195 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Sinclairs Retreat Ooty

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1800.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 7000 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: INR 1800.0 per day
  • Hosted evening meal: INR 1300

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sinclairs Retreat Ooty offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Ooty Sinclairs
Sinclairs Ooty
Sinclairs Retreat Hotel
Sinclairs Retreat Hotel Ooty
Sinclairs Retreat Ooty
Sinclairs Retreat Ooty Hotel Ootacamund
Sinclairs Retreat Ooty India
Sinclairs Retreat Ooty Hotel
Sinclairs Retreat
Sinclairs Retreat Ooty India/Ooty (Udhagamandalam)
Sinclairs Retreat Ooty Hotel
Sinclairs Retreat Ooty Ootacamund
Sinclairs Retreat Ooty Hotel Ootacamund

Sinclairs Retreat Ooty Reviews

Reviews

6.4
Rating 10 - Excellent. 15 out of 77 reviews
Rating 8 - Good. 23 out of 77 reviews
Rating 6 - Okay. 12 out of 77 reviews
Rating 4 - Poor. 14 out of 77 reviews
Rating 2 - Terrible. 13 out of 77 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Vandana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in the room had prior guest’s trash and the bed and bathroom smelled terrible. The couch had blood stains. Gave my laundry to be cleaned and it came back stinking like urine. The food was also bad.
Stayed 4 nights in Jan 2024
Verified

2/10 Terrible

Rajesh

Liked: Cleanliness
I wanted to tell the cons. first 1.) Property is away from ooty town. You need ken vehicle 2.) You cant have outside food, you will be forced to eat hotel food, there are no any varieties and very pathetic taste and dishes. I will give 2/10 for food and its overpriced 3.) The road to this hotel from ootty is in pathetic condition 4.) Room service and e evrything closes by 10 so if you have party with friends and want something..no options as no outside food and no inside
Verified

4/10 Poor

Laxman Dilip

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
View from the room is amazing , but the when we opened the washroom door there was a strange awful odor in the washroom, the in room dining menu sucks it’s barely any menu … the breakfast was good with so many options …. The staff were great in greeting , but the room lacks so many amenities, no iron , no hot water 24/7 , no fridge , on some occasions our room service was horrible we had to call like 3 times to enquire about the order ….. it’s barely a 3 star resort …..
Stayed 4 nights in Apr 2022
Verified

10/10 Excellent

SUNIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, clean and luxurious interiors

Pleasant stay , we enjoyed. Most important highlight was friendliness of all the staff. Clean and luxurious room. Food is nice with little variety to offer.
View from our room at sinclair
Stayed 3 nights in Apr 2022
Verified

6/10 Okay

DAYANAND

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Place not as stated

Hotels.com should not advertise this hotel. Services are very limited. Place is not 1.6 Km from Ooty center. It is nearly 7 KM. Maps does have the right direction. I think i should be refunded part of my cost. Would not recommend to friends.
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Mohammed

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst experience

Not worth the money
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Jag

Liked: Cleanliness, staff & service
Disliked: Amenities
The property looks very pretty and has a nice view of the city. sadly our stay was a bit disappointing as we had chosen this hotel due to it having a spa. they never advised in advance that the spa was closed for renovation. so we payed a much higher price for a hotel that had no spa or internet. the internet did not work during our entire stay. considering some of the phones did not get a signal at the property, that mean being out of touch and not being able to research places to see. so overall a disappointing stay. the only bright side is that the staff was very nice. in the future the hotel SHOULD list on it's website that it's spa is not working. honestly if we had been not as nice customers we would have had a fit over the false advertising.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Suyog

Liked: Staff & service, property conditions & facilities, room comfort

Beautiful Hotel at Beautiful place

The stay was excellent but few suggestions. They are lacking hair dryers in each room, they should have lights in cupboards. The kettles were not properly cleaned.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good,staff specially Front Office,House keeping Bharat are really good
Stayed 3 nights in Jun 2019
Verified

2/10 Terrible

MILIND

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sinclair's --- The Wort Ever Hotel in Ooty

The Worst Ever Stay in My Life... Its the Worst Hotel in the Entire Ooty I had been stayed in this hotel from 28.05.2019 to 30.05.2019. The Rooms are very dirty, washrooms are looks like pubic toilets. No cleanliness in the entire hotel, the entire hotel looks like a cost cutting museum. The Restaurant is the worst part of the hotel, F&B manager Mr. Andrew is arrogant & have no command on the daily upkeep & cleanliness of the hotel. Overall its the worst ever stay in my life. Dont book this Hotel .
Stayed 2 nights in May 2019
Verified

8/10 Good

NT

Liked: Staff & service, amenities, property conditions & facilities
Great staff. Great location. Bathtub had no shower curtain. Breakfast was great. Property manager was responsive to our requests.
Stayed 2 nights in May 2019
Verified

8/10 Good

Naresh

Liked: Cleanliness, staff & service
Disliked: Room comfort

Visit at Sinclairs Retreat.

Areas of improvement: food menu options, Internet was pretty bad in the hotel. And the hotel needs to have more directions to the hotel. Elevation and the gardens in the resort were wonderful.
Stayed 2 nights in May 2019
Verified

8/10 Good

siddharta

Liked: Staff & service, property conditions & facilities, room comfort
It was good journey , good food and great people. They can give some attention to odour in lobby as well as corridor.
Stayed 3 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Menu of Room sevices is very very limited. Although more items are required in the restuarant, they are not provided in the room.
Stayed 4 nights in Apr 2019
Verified

6/10 Okay

SANJAY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Breathtaking location

Excellent location. Overpriced and the rooms need so much attention. For the price, not worthy. Service is really good and so is the food. Overall experience was good. Hope they seriously upgrade the rooms as they are really dull.
Stayed 4 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All service are good and satisfied with service. Good property
Stayed 5 nights in Feb 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It was really a bad experience staying at Sinclairs.firstly the reception guy was unable to find the expedia voucher received from expedia.We waited for an hour before we could check in.On entering the room the bedsheets were all dirty and old.The pillow was too soft without any proper material in it .There were very less sockets and that too not working.The bathroom was quite small.Also to add was the disapoointing breakfast. It was a 2 star property at the rate of 4 star. Really a first time bad experience through Expedia.
Stayed 1 night in Jan 2019
Verified

2/10 Terrible

krishna

Disliked: Cleanliness, property conditions & facilities, room comfort

Pathetic hotel except the scenery outside.

This hotel only looks good on the outside. Inside it’s crap and dirty. Beds are in horrible condition. Bathrooms are pathetic. Sinks only give u hot water and no warm water. When u shower, water leaks into the toilet and no soap holders. Hallways smell like toilet. One of the pathetic experience for me ever after paying 100$ a night.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Harsh Vardhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

It was amazing
Stayed 2 nights in Dec 2018
Verified

4/10 Poor

Evelyne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Propreté douteuse, réservation pour une chambre de luxe au final une chambre sale, salle de bain pas propre, linge de toilette gris et abattant des toilettes cassé
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

ADNAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and stuff are extra ordinary. Hotel location is great.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

adnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and stuff are good. This is one of the best property in ooty
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Rooms were small and felt conjested

Rooms were small and were expensive With not that good view
Stayed 1 night in Jun 2018
Verified

4/10 Poor

Harshad

Disliked: Property conditions & facilities, room comfort

In need of urgent refurbishments.

Have stayed in this hotel before in 2015. The standard has gone down since. Bed linen and towels has long passed it's use by date. Shame because the location is excellent. In need of urgent refurbishment.
Stayed 3 nights in Jan 2018
Verified

8/10 Good

Shrinivas

Liked: Staff & service, property conditions & facilities, room comfort
Stay was amazing . we have enjoyed the stay . Food quality was very good . However few hindi & english news TV Challen should be made available
Stayed 3 nights in Nov 2017