The check-in process was not seamless...the code for the keypad was not valid. Unfortunately we had to call the "front desk" in order to receive the new code.
Two days later after returning from dinner, we discover that the batteries in the door keypad were fully depleted...so we had to contact after hours maintenance to install a fresh set of batteries into the keypad. So....we were locked out of the place for about an hour which was frustrating.
Then....and this is what really set me off. The day prior to us leaving, pest control knocked on our door. He tells us (and I am not making this up), that he was there to inspect the condo and more specifically the beds for bedbugs!! He actually had to go into each of our rooms, remove the sheets and covers and lift the mattress so that he can check for bedbugs. At that point we were beyond frustrated and now concerned about this bedbug issue. Luckily he didn't find any signs of the vermin, and we didn't see any either. But that is something we should not have to experience while on vacation.
Other than that, the location was good, the beaches were good, the staff and after hours maintenance teams were friendly.