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Quality Inn & Conference Centre

3.0 star property

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Photo gallery for Quality Inn & Conference Centre

Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Lobby
Bar (on property)
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Free Wi-Fi

Explore the area

View in a map
201 Woodside Drive, Orillia, ON, L3V6T4
  • Place, Orillia Community Centre Arena
    ‪18 min walk‬
  • Place, Orillia Opera House
    ‪6 min drive‬
  • Place, Couchiching Beach Park
    ‪6 min drive‬
  • Airport, Muskoka, ON (YQA)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 11 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Shower)

Standard Room, 1 King Bed, Non Smoking (Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Shower)

  • 11 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(71 reviews)
  • 11 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Inn & Conference Centre

Family-friendly hotel with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Change of towels is available on request
Quality Inn & Conference Centre offers 85 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Quality Inn & Conference Centre. During your stay, you'll be within walking distance of Sunshine and Company. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Sunshine and Company and a few minutes from Orillia Opera House
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
As a guest of Quality Inn & Conference Centre, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Quality Inn & Conference Centre. You'll have access to the health club at a partner property. Self parking is free.

This 3-star Orillia hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Quality Inn & Conference Centre has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)
  • Rollaway bed fee: CAD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 4 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Highwayman Inn Orillia
Highwayman Inn
Highwayman Orillia
Orillia Highwayman Hotel Orillia
Orillia Highwayman Inn
Highwayman Inn & Conference Centre Orillia, Ontario
Quality Inn Orillia
Quality Orillia
Highwayman Inn Conference Centre
Quality & Conference Orillia
Quality Inn Conference Centre
Quality Inn & Conference Centre Hotel
Quality Inn & Conference Centre Orillia
Quality Inn & Conference Centre Hotel Orillia

Quality Inn & Conference Centre Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 340 out of 1001 reviews
Rating 8 - Good. 297 out of 1001 reviews
Rating 6 - Okay. 174 out of 1001 reviews
Rating 4 - Poor. 104 out of 1001 reviews
Rating 2 - Terrible. 86 out of 1001 reviews

7.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok breakfast needs better options
Stayed 1 night in Oct 2025

4/10 Poor

FENG, Toronto

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Ziyaad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You only stay at this hotel if you have to. We entered our room to find a clean bed but a musty smell/colonge as if someone was just in the room. The night stand still have water stains from a glass or beer can, and hair dried into it. The phone is disconnected and placed in a closet. The hallway doors slam hard as kids come running in out of the swimming pool. Musty smell in the hallways, garbage around the property as you drive around to the terraced rooms. I'd drive towards the lakefront area and book at one of the places closer to the water which travellers tried to avoid before due to it being run down. But it's been revamped and there are better hotels around the lake.
Stayed 1 night in Oct 2025

4/10 Poor

mike

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were dirty and smell, prices were doubled for the weekend due to thanks giving, continental breakfast ran out of almost all food.
Stayed 1 night in Oct 2025

8/10 Good

Elmer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was amazing, room was nice. Excellent location!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Karen

Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great. Nice large room, parking space in front
Stayed 1 night in Oct 2025

6/10 Okay

Don

Travelled with group
Looked like mold forming around the shower . Room was clean, staff was friendly. Breakfast not very well organized. Could have been set up in a more convenient way for easier access to patrons. Ran out of scrambled eggs a little early. Very disappointing meal.
Stayed 1 night in Oct 2025

8/10 Good

Kumiko

Stayed 1 night in Oct 2025

4/10 Poor

Emma

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
The room stunk like cigarette smoke, the beds were so hard our backs hurt. The pool was murky and freezing. The breakfast was half run out of everything by 9. There was signs to find a house hippo and yo tell the front staff which my children thought was fun. When they told the front desk he was curt and dismissive. The property is very dated and I would recommend no one stay there.
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Darryl

Liked: Cleanliness
Safe
Stayed 3 nights in Sep 2025

8/10 Good

Vanessa

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

6/10 Okay

Chelsea

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff provided excellent service and were very friendly. The continental breakfast was okay. The room was quite dated, bathroom was really small, & the TV was "fuzzy" so we couldn't really watch it. The room wasn't as nice as I thought it would be. Very basic, but clean. I paid $250/night and unfortunately wouldn't recommend the hotel unless you're looking for something very basic and simple.
Stayed 2 nights in Oct 2025

6/10 Okay

Colleen

Liked: Staff & service
Stayed 1 night in Sep 2025

4/10 Poor

Tyler

Disliked: Staff & service, property conditions & facilities
No hot water at the hotel but did get a small discount.
Stayed 1 night in Sep 2025

4/10 Poor

Joel

Disliked: Cleanliness, staff & service, property conditions & facilities
shower had mould all around the bottom, would refused to shower in it, tv didn't work, had to go to the front personally 3 times for them to fix it because they dont have a phone in the room. bed was comfortable, sheets clean
Stayed 1 night in Oct 2025

10/10 Excellent

shichun

Stayed 1 night in Oct 2025

4/10 Poor

Amelie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Gregorio

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The first room smelled really bad and i had to request a change
Stayed 1 night in Oct 2025

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelly room. Ok but for the money i would expect more.
Stayed 1 night in Oct 2025

4/10 Poor

Amanda

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
It’s about what I expected. The decor is tired, staff are unmotivated. Front desk was empty a couple times we went to it. On check in it was a wait for a social chat between the staff member and the guest ahead to end… fairly rude to make someone wait. In inexpensive hotels the lighting is always awful. I’m not sure why they can’t splurge the extra 50cents per bulb to get decent quality light in the rooms. The lamp had a gross stain on it. The breakfast bar staff was almost non-existent, wandered through with a giant set of headphones on to refill items that needed it 20 min ago once while we were there. I know it’s not a restaurant experience, but keeping the breakfast bar full is important, especially to travellers with children.
Stayed 1 night in Jun 2025

2/10 Terrible

Jeremy

Disliked: Property conditions & facilities
Overall poor everything. Restaurant only open 5-9 with very small menu. Bartender at restaurant (Cindy) was excellent. Hotel no hot water, tables in room were dirty. Hallways dirty
Stayed 1 night in Oct 2025

4/10 Poor

Bill

Travelled with family
When we got there, we were told there was no hot water. We drove five hours to get there. It was 3:15 PM and we’re told that we could go somewhere else not being a millionaire. Where was I going to go because they did not refund my money back immediately They told us we would get 25% off, but I had to call Expedia and that created a whole Nother headache my wife can’t shower with cold water. We had to go buy wipes to clean ourselves and we could not use the pool because we couldn’t shower afterwards two nights that we were there we felt itchy and disgusting. We should’ve gotten a bigger discount.
Stayed 2 nights in Sep 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025