The family enjoyed the stay. There are a few wear and tear at the property, such as a shower leak from the bathroom upstairs that leaked down into the leaving room, the hallway railing upstairs is coming a loose from the wall, the star wars room bedroom door has a gash in it. The patio chair and screen door broken, carpet stains in multiple rooms. The royal room stain in ceiling and the bedroom door hard to open and close and right storage to bed is off track and stained. Both dishwashers plastic floor boards would not stay secured. Chipped paint in multiple roons.
The house was amazing. It was clean and comfortable. Need some oven mitts and towels for the kitchen though. One of the dining room chairs was broken as well as a chair outside (it was sat up but when someone sat they fell because there were only 3 legs). Other than that the house was great.
We had a great time staying here with some of our volleyball team for the nationals tournament. It fit us comfortably and was a welcome place to come home to after playing for hours.
We loved this home and had lots of fun. The property manager is amazing. His communication was great throughout the entire process. My only recommendations are a better hot water heater and spot cleaning of the bedroom carpets.
The house was very clean and exactly what was expected which shows on the pictures. The manager was responsive and very helpful. We will definitely stay again.
This house was everything that it says in the description and MORE! The host, Guillermo was extremely responsive and answered any questions that we had. Overall this property and its amenities were great, and we will certainly be back for more family vacations!
We enjoyed our stay here with two other families. The property was clean and ready for us to use. The kitchen had everything that it needed. All the stores we needed were just 10 minutes away.
Communication with the property manager was outstanding. Loved the ability to heat the pool for additional cost. Location was about 25 minutes from Universal. The community pool & gym were also fantastic.