PLEASE BE AWARE BEFORE BOOKING!!!! If you want to be scammed for any excuse possible, then stay here. It started with check in, I asked for the check in code and was told I would not get check in code until 2 hours before check in, then I was not sent the check in code until an hour and a half AFTER check in. Their excuse was that I didn’t fill out a check in form. (That I didn’t know about) That should have been something they told me to do when I asked for the code earlier. That was the first frustration. Next, as soon as we walked in the door our shoes literally peeled off the floor with every step. The floor was so gross we never walked without shoes on, the carpet felt so dirty and the hard floor was sticky. The last straw is over a week after checkout they send us a message saying they ALREADY charged my card for “damaged” towels and sheets. They charged me for 11 items that clearly they didn’t even try to wash or bleach. They only sent 9 pictures of the 11 items they charged me for. This place is a scam and they are totally taking advantage of their guests to replace their items.This has been beyond frustrating and NOT worth the cheaper price!!!! Do not work with “Grand Welcome Orlando”