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Best Western Plus Universal Inn

2.5 star property

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Exterior
Lobby
Outdoor pool, pool loungers
Free daily full breakfast
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
5618 Vineland Rd, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪5 min walk‬
  • Orlando International Premium Outlets
    ‪14 min walk‬
  • Universal Studios Florida
    ‪16 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(47 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds

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Exterior

Fairfield Inn & Suites by Marriott Near Universal Orlando

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  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,003 reviews
The price is CHF 84
includes taxes & fees
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Fairfield Inn & Suites by Marriott Near Universal Orlando

About this property

Best Western Plus Universal Inn

Hotel with free breakfast, near Universal Orlando Resort
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free theme park shuttle. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Best Western Plus Universal Inn offers 70 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch plasma televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The free breakfast at Best Western Plus Universal Inn gets good marks from our customers. During your stay, you'll be within walking distance of Universal Orlando Resort. Features include free WiFi in public areas, free self-parking and a free theme park shuttle.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 11 minutes by foot from Universal Orlando Resort and a 3-minute drive from Orlando International Premium Outlets
  • Free theme park shuttle service
Best Western Plus Universal Inn offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Best Western Plus Universal Inn. Self parking is free.

This Orlando hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free theme park shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.65 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.65 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Best Western Plus Universal
Best Western Plus Universal Inn
Best Western Universal
Best Western Universal Inn
Best Western Universal Plus
Universal Best Western
Universal Inn
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Hotel Orlando
Best Western Universal Hotel
Best Western Plus Universal Orlando
Orlando Best Western
Best Western Orlando
Best Plus Universal Orlando
Best Western Plus Universal Inn Hotel
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Inn Hotel Orlando

Best Western Plus Universal Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 468 out of 1003 reviews
Rating 8 - Good. 298 out of 1003 reviews
Rating 6 - Okay. 138 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 53 out of 1003 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Richard

Stayed 3 nights in May 2025

10/10 Excellent

Linette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 3 nights in May 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Julie

Stayed 3 nights in Jan 2025

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
It's an OK property, not much else. First room we were given the bedding was damp and room smelt foisty, but we were moved to another room which was OK. The rooms are tired and dark, though I'm sure this is being advertised as just being refurbed? We only stayed 2 nights and that was enough. Would I recommend? Not really.
Stayed 2 nights in May 2025

10/10 Excellent

Wesley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient walking distance to Universal Orlando parks.
Stayed 3 nights in Apr 2025

6/10 Okay

Kimberly

Travelled with family
Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

8/10 Good

Edilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Justyna

Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Fallon

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Nice walking distance to the parks, but beds are very uncomfortable.
Stayed 3 nights in Apr 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Would stay here again.

Location was great. Near lots of restaurants and shops. Not a bad walk to Universal. Pretty clean and comfortable. Good deal comes with breakfast and parking. Would stay here again. Only issue I had was person in front desk was not friendly and helpful.
Stayed 3 nights in Apr 2025

8/10 Good

DEMIAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sort of secluded but very good choice if you go to Universal. We were able to walk there and took us 20 minutes. Dining options within walking distance abd also a walgreens nearby. Staff very helpful. We forgot a medication in the fridge after checkout and they kept it for us. Breakfast was ok, pancajes, eggs and sausages plus milk, yoghurt and fruits. Would stay again.
Stayed 4 nights in Apr 2025

4/10 Poor

Paul

Stayed 1 night in Mar 2025

6/10 Okay

Cheri

Travelled with family
Disliked: Amenities, property conditions & facilities
The breakfast was the same everyday and some days everything was not available. The TV is just small. The selection for the TV is limited. Staff was friendly and approachable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Vicenta

Travelled with family
Stayed 2 nights in Apr 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great. Close to Universal with a shuttle provided.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Would definitely stay there again.
Stayed 3 nights in Apr 2025

2/10 Terrible

Ashton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not updated at all as advertised. Smelled terrible, was not clean. We were only there for 4 hours, and that was longer than I wanted to be.
Stayed 1 night in Mar 2025

10/10 Excellent

Wilsona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Yordanka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Melinda

Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025