Husband and I stay here while we were in town watching college softball in Winter Haven. Very clean and comfortable. Friendly staff. Good communication with management. Just a heads up though, the kitchen is sparse with pans. There was nothing left from prior occupants. Absolutely nothing extra..dishes, basic utensils, and 3 pans. A few cookie sheets. This is not a criticism, just a heads up. We have stayed in several VRBO locations, and there is usually more there. You will need trash bags(they leave 2), dish pods (they leave 2), laundry soap, toilet paper, etc. Again, we would stay here again without any doubt, but be prepared and check before heading to the store.